1. Upcoming changes to DVA Repatriation Cards As at November 2009 Department of Veterans’ Affairs Deputy Commissioners’ presentation

2. Overview  DVA has reviewed the security and functionality of DVA Cards. This review found that: There is minimal security and functionality; and Processes for overseas clients are out of date and confusing.  Most Repatriation Health Cards – Gold, White and Orange Cards (DVA Cards) are due to expire during 2010.

3. What is changing  These features are designed to make unauthorised reproduction more difficult.  Security measures will be added. DVA cards will feature: A DVA registered hologram; and Microprinting.

4. What is changing  Overseas based DVA clients will keep their DVA card entitlement irrespective of their residential status.  Overseas clients will: Have their eligibility reinstated; and If eligible, will be issued a DVA card.

5. What is changing  The data format of the magnetic stripe will: Comply with international standards; and Allow DVA health care providers to enable swipe card technology in the same way as Medicare or Private Health Fund Cards, and utilise the information to lodge claim information with DVA.

6. What is changing  The brochure which accompanies DVA card will add a disclosure statement, that allows DVA to: Disclose information providers; Provide information to Medicare Australia in order to issue healthcare identifiers to DVA clients.

7. What do the cards look like?  The final version of the DVA cards is not finalised, however a draft has been designed which is waiting final sign off from the Minister.

8. Sample of new Gold Card

9. Sample of new White Cards

10. Sample of new Orange Cards