1. Rob Shaw – Online Questionnaires: Design issues and hands-on implementation

2. Programme of events 10:00 – 10:30Arrival, registration and coffee 10:30 – 11:00Advantages/disadvantages of online research - Henrietta 11:00 – 11:30Online questionnaires- Clare 11.30 ­- 11.45 Coffee 11:45 – 12:45Hands-on-workshop online questionnaires – Rob 12:45 – 1:45Lunch 2.00 – 2:30 Online Interviews- Henrietta 2:30 – 3:30 Hands-on-workshop online interviews - Rob 3:30 – 4:00 Tea and coffee break 4:00 – 4.15 Ethics and online research - Clare 4.15- 5.00 Any questions?

3. Structure 1. Design issues overview 2. Implementation overview 3. Hands on activity: Using a questionnaire production and hosting service

4. Design issues Some issues to consider: Consistency – screen size, browsers etc Accessibility and standards Colour, layout and text appearance Use of images and multi-media stimuli Single or multiple-paged questionnaires Question type (activity)

5. Exploring online research methods links (www.geog.le.ac.uk/orm/): Questionnaires module: Design issues 1: Appearance http://www.geog.le.ac.uk/orm/questionnaires/quesdesign1.htm Design issues 2: Content http://www.geog.le.ac.uk/orm/questionnaires/quesdesign2.htm Technical guide module: Web forms http://www.geog.le.ac.uk/orm/technical/techforms.htm Key design issues http://www.geog.le.ac.uk/orm/technical/techdesign.htm

6. Implementing a questionnaire Institutional assistance - Bespoke services or standard systems Software and services - Software only or software and hosting - Commercial or open source Do It Yourself - Producing the questionnaire - Server options - WYSIWYG editors

7. Exploring online research methods links (www.geog.le.ac.uk/orm/): Technical guide module: Introduction to online questionnaire production Choosing and using software HTML, CSS, JavaScript, Server-side processing

8. Using a questionnaire production and hosting service Many available For this activity we’ll be using the ‘Surveyz’ service (http://www.surveyz.com/) - Wide range of features - fully-functional trial - similar procedures to other services - BUT basic design options. Example questionnaire: http://www.surveyz.com/TakeSurvey?id=45777 http://www.surveyz.com/TakeSurvey?id=45777