1. How to evaluate ICT use for small organisations Session 2

2. Why do Healthchecks? To check efficient use of ICT To address security, backups, and training issues To identify technical problems To ensure that best practice is followed in using ICT Help to draw up action plan and ICT Strategy

3. DIY Healthcheck www.icthubknowledgebase.org.uk/healthchecklists - Checklist A for Management Committees and Senior Management TeamsChecklist A for Management Committees and Senior Management Teams - Checklist B for the staff member who has ICT management in their job descriptionChecklist B for the staff member who has ICT management in their job description -Checklist C for computer usersChecklist C for computer users DIY health check (page 17 Managing ICT guide )

4. Circuit Rider Healthcheck Process Gather relevant information from staff Carry out PC audit/examination using Belarc Advisor/Spiceworks software Complete ICT healthcheck questionnaire & Training Needs Analysis questionnaire. Prepare report based on information Follow up recommendations and offer to help with implementation

5. Circuit Rider Healthcheck Process Training Needs Analysis questionnaire Computer Hardware Software audit using Belarc or Spiceworks Healthcheck questionnaire ICT Hub publications and knowledgebase The Healthcheck and report process Report for Client

6. Healthcheck Reports Recommendation report The purpose of the report Example of report structure Key issues for evaluation of ICT –Data safety and security –Computer safety and reliability –Staff knowledge and skills –Cost ‘ Plain ‘ language of reports Structure of reports, Short and long term recommendations

7. Role Play Do a health check role play of health check interview (two people asking and answering questions, going through healthcheck template). 10 minutes. Using TNA self assessment template as a tool (Refer to Open day written assessment.)

8. Case Studies Show sample ICT information gathering questionnaire Show sample ICT reports and recommendations See; “Managing ICT in the Voluntary and Community Sector” book. Downloadable at http://www.icthub.org.uk/publications/managin g_ict_guide.pdf or registar to get a hardcopy. http://www.icthub.org.uk/publications/managin g_ict_guide.pdf

9. Developing Policies Back-up policy and procedures Acceptable computer, Email and Internet use policies. Data protection policy Accessibility policy Health and safety policies

10. Back-up policy and procedures How to back-up What to back-up When to back-up Who is responsible for back-ups Where is the ‘off site’ copy kept. Disaster recovery See;- http://www.icthubknowledgebase.org.uk/backingupyo urdata http://www.icthubknowledgebase.org.uk/backingupyo urdata

11. Acceptable Use Policies General computer use Email Web & other online usage Security See;- http://www.icthubknowledgebase.org.uk/acceptableu sepolicy http://www.icthubknowledgebase.org.uk/acceptableu sepolicy

12. Data protection policy Why Data protection? Data Protection Act 1988 http://www.lasa.org.uk/it/lcgdp.pdf http://www.lasa.org.uk/it/lcgdp.pdf Who is the Data Controller? Notification to users of what you keep on file Subjects Access to information about them

13. Accessibility policy AbilityNet: www.abilitynet.org.ukwww.abilitynet.org.uk Why think about accessibility Hardware & Software adaptations for accessibility Making Websites accessible to visually impaired people See; http://www.icthubknowledgebase.org.uk/acces sibilityinclusionbasics http://www.icthubknowledgebase.org.uk/acces sibilityinclusionbasics

14. Health and safety policies Workplace Risk assessments What are the health risks? Reducing Health and Safety Risks Simple Precautions See; http://www.icthubknowledgebase.org.uk/riskassessm ent http://www.icthubknowledgebase.org.uk/riskassessm ent

15. Summary Why do Healthcheck DIY Healthcheck Circuit Rider Healthcheck Process Healthcheck Reports Case studies Developing Policies

16. Handouts Why do Healthcheck DIY Healthcheck Circuit Rider Healthcheck Process Healthcheck Reports Case studies Developing Policies

17. Thank you Do you have any questions?