2. Single view of the benefits Communities More responsive and welcoming of democratic input Better understood and easier to manage democratic processes More transparent, accountable and auditable Better able to engage with other agencies and partnerships CouncilsCouncillors More effective councillors as managers of the council and representatives of wards More responsive to Councillor input Better governance of council business Better scrutiny function The public is more informed and better understands the democratic process More willing to initiate public engagement, campaigns Recognises value of engagement as citizens Better understanding of role Increased engagement Increased trust Higher turnout More responsive to public involvement Higher profile Increased trust Better casework Better at community leadership Better ward representation More inclusive Better access (24/7)

3. Low-cost webcasting systems Webcasting checklists and code of conduct Community of practice Knowledge Base www.democaster.org http://www.dowire.org/ wiki/Webcasting RSS schedule available for local community portals (democaster) Visible Voices

4. e-Democracy icon set Complimenting ‘sounds’ directory Implementation Guidelines www.e-dem.info/products/icons Accessibility Icons

5. Three online flash games One mobile phone game Teachers’ Resources Lesson Plan www.demgames.org eDemocracy Games

6. Community pilots (Brighton & Hove, Newham) Groupserver software release – free group working software Guidebook for starting local issues forum www.e-democracy.org/uk RSS feeds available for local community portals Local Issues Forums

7. ‘Working with iCan’ guide / council toolkit Marketing material (e.g. poster scam) Improvements to iCan content and take-up www.bbc.co.uk/ican BBC iCan

8. Online radio station for religious group Guide to implementing online radio for LA’s Technology Roadmap http://www.live365. com/stations/aog1 AOG Radio

9. 50+ Website exemplar 50+ Developers’ Toolkit Technology Roadmap www.surrey50plus.org.uk Websites for the 50+

10. Best Practice Guide Developers’ Toolkit Software Content Management System (SOVA – Simple Online Video Archive) http://www.urcountyursay.net/ http://sova-dev.sourceforge.net/ Visible Voices

11. e-Dem consultation tool software release Best Practice Guide Technical installation guide for Windows platform Consultation Tool

12. Consultation Integration Internet CME (Classification and Matching Engine) CEI (Citizen Engagement Interface) SMS provider E-Forms Non e- channels

13. Citizen Interface, Login 1.User registration required – guest account also provided 2.User chooses email or SMS method of contact 3.Password sent by email to user 4.User can login 5.Automatic password reminder feature. Users can change their details once logged-in

14. Citizen Interface, Topics

15. Consultation Management Make documents (i.e. files) related to consultations available to citizens Questionnaire builder or e- forms link, multiple questionnaire support and publishing feature Make consultation results documents available to citizens Consultations can be set to expire on preset dates Associate a small graphic and descriptive text with consultations

16. Free blogging platform for civic leaders Legal guide for bloggers and LA’s Blog training resource (checklist & best practice) Blogging civic leader community forum Blogging guidebook www.readmyday.co.uk RSS feeds available for community portals Blogging

17. Watch this space … www.e-democracy.gov.uk