1. The EA in the 21 st Century: Mapping your career to fit a rapidly evolving role Jonathan MCILROY Joint Managing Director, EAN Marie-Charlotte ROUZIER Manager Training & Education, EAN

2. EAN Executive Assistant Network

3. The role of EAs and PAs Drinking coffee and smiling?

4. An evolving role Rise and shine!

5. Income

6. Career Path OR ?

7. EA and PA Skills Personal Skills Social Skills Technical Skills Managerial and Leadership Skills Business Acumen Types of skills

8. Personal Skills EA and PA Skills Types of skills

9. Social Skills EA and PA Skills Types of skills

10. Technical Skills EA and PA Skills Types of skills

11. Managerial and Leadership Skills EA and PA Skills Types of skills

12. Business Acumen EA and PA Skills Types of skills

13. EA and PA Skills GRADE 1

14. EA and PA Skills GRADE 1 Basic Technical Skills Basic Social Skills Intermediate Personal Skills

15. EA and PA Skills GRADE 2

16. EA and PA Skills GRADE 2 Intermediate Technical Skills Advanced Social Skills Advanced Personal Skills Basic Managerial Skills

17. EA and PA Skills GRADE 3

18. EA and PA Skills GRADE 3 Advanced Technical Skills Advanced Managerial Skills Advanced Leadership Skills Strong Business Acumen Now you can relax and have a coffee…

19. Acquiring Skills

20. EAN Diploma in Executive Office Administration (Cert IV) EAN Diploma in Executive Office Management (Diploma) EAN Advanced Diploma in Executive Office Management (Advanced Diploma)

21. Gender