1. Sharon Davies – Chief Executive

2.  Thank you for all entries  Many nominations received  Finalists have been chosen and contacted  Event will be on 30 th Nov  Tickets will be on sale July/Aug

3.  Aimed at Home Care providers who want to break into the Direct Payment market and wish to offer Personal Assistants  Diversifying home care businesses – creating a bank of staff  Kite marking scheme endorsed by HCC  Limited Training on offer  Train the Trainer option available – making it sustainable  Sign up on HCPA stand if you would like more information

4.  Mandatory / Specialist Training £40/£20 per head  Short Qualifications in ◦ Dementia level 3 award (being offered as a full award over 4 days and also as blended learning over 2 days plus homework) ◦ Dem unit 301 – The experience of Dementia ◦ Dem unit 305 – Administration of Medication in Dementia Care ◦ Dem unit 308 – Communication Skills in Dementia ◦ Dem unit 310 – Equality, Diversity and Inclusion in Dementia Care ◦ Emergency First Aid at Work ◦ First Aid at Work ◦ Level 1 Food Safety ◦ Level 2 Food Safety

5.  Open Courses in ◦ Dignity Champions ◦ Communication and Report Writing ◦ Introduction to Autism ◦ Advanced Autism ◦ Diabetes ◦ Foot and Oral Care ◦ Nutrition ◦ Sensory Impairment

6.  Train the Trainer in ◦ Safeguarding ◦ Strokes ◦ Personal Assistants for the PA QA scheme ◦ PTLLS funding available through HTDC

7.  Coaching L4 – Coaching Academy  Leading & Recognising L3  Training Management L3  One Minute Manager  Business Improvement Service

8. Action Learning Sets will be held at HCPA offices, Welwyn Garden City. Places are limited and will need to be booked in advance!  Friday 27 th July  Friday 14 th September  Monday 5 th November

9.  Pilot scheme – Strategic Planning - Business Improvement Tool.  We will send in our ‘business angel’ to act as a business coach with the owner and a management enabler to work with your manager  The aim is to make businesses more sustainable and raise the quality of care  Sign up today!

10. Fee NegotiationsAll Types of Care  We have started work with HCC on fee negotiations for next year  We need your input  We need care providers of all types to benchmark  If you would like to share your figures please let us know

11.  “Successful ageing is maintaining a balance of physical function and health, a high level of cognitive function and active involvement in society”  “New brain research shows that from age 60 to 80 is a time of cognitive and psychosocial development whereby both sides of the brain are used equally, leading to different and higher level functioning in later adult years than was previously believed”  Transformational Reminiscence Kunz, JA and Gray Soltys, F.

12.  Wellbeing is high on the National Agenda but also high on the agenda of every individual, this is applicable to everyone, LD, MH, Physical Disability, Sensory Disability, Elderly and Dementia  Today we would like you to think about what you can do within the service you offer to promote wellbeing

13.  What can you do to combat social isolation? ◦ HCPA have invested in Activities ◦ Utilise your activities staff to engage with the wider community ◦ Offer activities (including lunch clubs) to lonely people who are at home ◦ Make a small charge – think of the benefits for you and for isolated people ◦ Home care agencies can offer support with transport and PA type care ◦ EVERYONE WINS!

14.  Hartbeats Therapeutic African Drummers  HCPA Key Messages  IT Based Activities - My Life  Motivation for the Mind, Body and Spirit - Motivation & Co  Managing Nutrition - Apetito 12-1 Lunch  Therapeutic Back Care for Service Users and Staff – Chiropractic Practitioner – Dr Cairns  The Work of the Wellbeing Board – Tim Anfiligoff HCC  Making Telecare Work for You – Vikram Bhaka Tunstall  Save Energy, Save Money, Improve Wellbeing – Ben Coulter HCC Break  Living & Learning Together – Kristy Thakur HAFLS  Early warning signs of age related ill health – Ida Antwi NHS