1. Dhiren Chatalini, Pringgo Husin, & Jimmy Nguyen

2.  Business tool Shows Performance Indicators(PI) - Focus on small targets areas Key Performance Indicators - What to do to increase performance - Related to a strategic objective - More powerful than PI’s Important Information to User Contains Scorecards, Reports and Filters Dashboards

3.   1970s : Idea for digital dashboards for decision support  1990s: With expansion of internet, started to appear.  Digital Nervous System term appears  Present: Can be out of the box, or in house. History of Dashboards

4.  “…You always are alert to the most important things, and you block out the information that's not important. And companies really need to have that same kind of thing: the information that's valuable getting to the people who need to know about it.”  Digital Dashboards are just part of the DNS Digital Nervous System

5.   Stand Alone Software Applications  Web-browser based applications  Desktop applications (widgets)  Specialized dashboards may track all functions in a company (and allow drill down, to video low level data) Types of Dashboards

6.   Link past business trends & information current operational data.  Alert stakeholders when metrics and indicators are in red.  Decision makers were surveyed and said most decision making comes after viewing 6-10 data sources  Can integrate Dashboards with databases, spreadsheets and other applications Dashboard Usage

7.  Benefits of Dashboards  Better Decision  Make better business decisions by bring all key information  Allows business managers to make: - Fact-based data - Data-driven decisions  Faster Decision  Information in dashboard is the end result  Web-based dashboards are available to users worldwide

8.  Benefits of Dashboards  Better Performance  Combine data from a variety of systems into a single, summarized version  Present dynamic and real-world view data  Allows teams to effectively: - Measure - Monitor - Manage

9.  Disadvantages of Dashboards  Time Consuming  Employees are required to be trained to perform the function  Costly Procedure  Required to purchase the software  Requires profession  Professional reports takes a lot of experience to create a perfect dashboard

10. SAP Xcelcius

11.  Components

12.  Data Source

13.  Properties Window

17.   Manufacturing firm:  Present KPI relating to # parts made (in a time frame) # parts that failed quality testing  Human Resource Dept. # Openings in company Retention Rates Cost of recruiting E.g. GE Aviation created Digital Cockpit (monitor aircraft makers spare parts) Dashboard Usage examples by Industry

18.   Strategic Dashboards Real Life Examples  Used by Management to present KPIs and performance monitoring  Operational Dashboards  Present instant and real-time information  Used by: - Emergency - Call centers - Manufacturing plant

19.  Real Life Examples  Informational Dashboard  Geared towards a broader audience of business users  Dashboard are often: - Functional - Amazing outlook  Analytical Dashboards  More strategic dashboards as analysts wants raw data from OLTP