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Published byMartin Rose Modified over 9 years ago
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CHAPTER ONE
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Organisation – A formal or structured arrangement where two or more people work together to accomplish some specific purpose or set of goals. All have: ◦ A distinct purpose ◦ Have a deliberate form of structure ◦ Comprise of two or more people
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Serve to manage complex social and technological change. Ensure that there can be continuity of knowledge between past and future generations. Provide an important source of employment.
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The ABS defines a large scale organisation as one which has 200 or more employees or $200 million or more in assets. Other characteristics include: ◦ Total revenue – substantial ◦ Profits – substantial ◦ Market share – substantial ◦ Number of business locations – multiple
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Ownership Private Sector Public Company Private Company Public Sector GBE’s 1.Ownership
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Private CompanyPublic Company ‘Proprietary Limited’ (Pty Ltd) ‘Limited’ (Ltd) 2 – 50 shareholders50 – Unlimited shareholders Shares bought and sold privately Shares listed on the ASX and can be bought or sold by any person or company Government Business Enterprises (GBE’s) – Businesses which are government owner and operated.
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ProfitNot-for-Profit Desire profit attainment, market share and growth. Aim to provide a specific service to the community. 2. Focus 3. Business Activity 496 individual categories 17 industry categories 3 sectors Primary Secondary Tertiary
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Objectives – Targets or outcomes that an organisation aims to achieve. ◦ S – specific ◦ M – measureable ◦ A – achievable ◦ R – relevant ◦ T – time bound Goals must be...
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Mission Statement Corporate Objectives (Strategic) Departmental Objectives (Tactical) Operational Objectives Individual Employee Objectives
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OperationalTacticalStrategic Short-term: daily, weekly, half-yearly Mid-term: one – two years Long-term: two – five years Front line managers / Supervisors Middle/ Departmental managers Senior managers EXAMPLES
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Financial – profits, market share Service – needs of customers Ethical and Socially Responsible – promote equity Environmental – reduce wastes Key Performance Indicator (KPI) – A measure that helps an organisation determine if it’s reaching its objectives. ◦ Examples: Number of sales Rate of staff turnover
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Senior (Executive) Managers Middle Managers Front-Line Managers (Supervisors)
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P – planning ◦ Setting strategic goals O – organising ◦ Coordinating resources L- leading ◦ Directing, influencing and motivating C – controlling ◦ Monitoring and evaluating
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Organisation Large scale organisation Takeover Merger Joint venture Dual listed company Government business enterprises Corporatisation Privatisation
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Profit Objectives Mission statement Vision statement Key performance indicator
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