1. WebFOCUS User Groups David Cook November, 20091

2. Information Builders Performance Management Framework
Manage all critical aspects of your business
Operations, Finance, Employees, Partners
Link Strategy, Metrics, Operations & Action
Combined Metrics, Scorecards, and Dashboard Management system
Metrics Catalog Wizard
Key Performance & Risk Indicators
Flexible Strategy Management
Gadget Dashboard & Analytics
Customizable and open
Leverages WebFOCUS and iWay
Integrated with Tagetik CPM
Balanced Scorecard Collaborative certified
Strategy
Metrics
Operations
Action
Copyright 2007, Information Builders. Slide 2 2

3. Metrics database with built in MDM and ETL Wizard
Purpose built Performance Management
Metrics database with built in MDM and ETL Wizard
Risk and Performance
Strategy Management
Align Processes
Metrics
Scorecards
Dashboards
Analytics
Performance
Management
Framework
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples
WF, Flex, RT Gadgets
External Gadgets
Blogging and Alerts
User Preferences
WF Ad hoc
R Predictive
Correlation
Active PDF

4. Performance Management Framework
Strategic Objectives
Operational Performance Management
Methodology and Predictive Formulas
Metrics Management
Strategy Modeling
Reporting & Analytics
Performance Management Framework
KPI’s
KRI’s
WebFOCUS Applications
* We our powerful iWay integration technology to reach in to over 300 different types of information assets including databases, applications, xml documents (HIPAA, EDI, SWIFT etc), Message queues, in realtime, NRT and batch. Truly a Distributed view and access to enterprise information. Most tools require that you move all information to one place before any selection or analysis can be performed
* WebFOCUS takes the data joins it and translates into information and delivers it in a wide variety of formats or payloads
*Then KPIs may be generated which in turn feed you performance management specialized environment for performance management. Here we maintain a single version of the truth relative to your measures, dimensions and organizational roles and a basic set of workflows for PM
Here you enter your business rules relative strategy, your personalized views and methods of discovery and analysi, your alerts and your collaboration flows
PMF is certified by the BSC
Operational Reports
Operational Analytics
Operational Systems

5. PMF Values for WebFOCUS Customers
What’s different about PMF from WebFOCUS?
Why is BI easier and less costly with PMF?
How can you benefit when you combine WeFOCUS apps and PMF?
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples

6. Values for WebFOCUS Customers: Overview
Pre-Built Metrics and Dashboard solution
Rapid implementation, Easy deployment
No development required: add data and go!
Catalog with over 400 Metric formulas
Over 100 dashboards, reports and graphs
Easy to customize and extend
Reduce redundancy of WF reports and dashboards
Shared code, reuse components
Low maintenance
Pre-configured Security and Roles
Uses existing technology and skill sets
Provides best-practices examples, Developer Guide
Upgrades and Support
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples

7. What’s different about PMF from WebFOCUS?
WF Report
Gets right at operational data.
Shows raw data rolled up for branches
Drills to related reports
Shows processed or calculated data

8. What’s different about PMF from WebFOCUS?
WF Report
Can we re-use these calculations?
Can we roll up all our measures the same way?
And what about looking at changes over time?
Can we standardize our drilldowns?
Where is the Target of what these numbers SHOULD be?
Do we know what is most important?

9. What’s different about PMF from WebFOCUS?
PMF looks at this from a different perspective:
Dimension
Metric
Metric
Metric
Metric
Metric

10. What’s different about PMF from WebFOCUS?
Dimension
Metric
Metric
Metric
Metric
Metric
Dimension
Dimension
Metric
Metric
Metric
Metric
Metric
Master data
Pool of metrics

11. What’s different about PMF from WebFOCUS?
In PMF a metric is re-usable across all reports and graphs.
Calculations are stored with the metric as properties. No WF code buried in reports.

12. Why is PM easier and less costly with PMF?
Replaces hand-coded WF files with Metrics Management system
Calculations are reusable
All Metrics roll up the same way
Metric formula stored with the metric, not report code
Each Metric can have a standard drill context – website, document repository, report
Targets for each Metric are stored with the Metric
Importance – WEIGHTING – stored with each Metric
Allows Metrics to be organized into Strategies
Assign causes and effects of Metrics
Compare Metrics and do Predictive analysis – “how will we do?”
Combine with planning, forecasting, budgeting processes
Combine with Project management, Process management systems

13. PMF beyond the obvious…
Metric/scorecard facilities
100s of reports, graphs, dashboards for metrics and scorecards
Over 400 industry metrics definitions and formulas
Wizards for creating metrics, scorecards, alerts, ETL, schedules
End-user managed: low IT requirements
Non-metric/scorecard facilities
Open Gadget Dashboard Management system
End user collaboration and alert threading
Easy and powerful user access control – security roles extended into any combination of data hierarchies
Task register and online data collection
Links to Project Management and Process Management systems – as well to external WF reports/graphs.
Centralized system settings, look, configurations, tracing
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples

14. PMF with any subject app
PMF with other Technologies
PMF with Horizontals
PMF with Vertical apps
Common Dashboard – look and feel - navigation
PMF
Platform HR
Analytics
Performance
Analytics
WebFOCUS
Analytics
Insurance
Analytics
Planning
Budgeting
Subject
Analytics
Banking
Analytics
Healthcare
Analytics IT
Analytics
Government
Analytics
Real Time
Activity
Search
Supply Chain
Analytics
Call Center
Analytics
Higher Ed
Analytics
WebFOCUS
Analytics
Collaboration
Alerts
App
Services
Roles
Initiatives
Tagetik
Interfaces
IPF/EE
Real Time
Performance DM
Insurance DM
Planning DM
Banking DM HR DM
Subject DM
Healthcare DM IT DM
Government DM
Short Term DM
Supply Chain DM
Call Center DM
Higher Ed DM
Subject DM
Magnify
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples
WebFOCUS and iWay Platforms
SQL
Source
Excel
Source
Online
Source
Any
Source
Legacy
Source
ERP
Source
SOA
Source

15. How can a WebFOCUS site benefit?
Combine existing WebFOCUS applications with PMF
Normalize configurations and security
Bring Multiple WebFOCUS apps together
Ease Administration and Maintenance costs
Provides way to consolidate Metrics, Reports
Provides way to maintain standard look-and-feel
Create Centralized WebFOCUS app security
Provides standard way for data authorization
Synchronizes authentication with single-sign on through MRE
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples

16. Conclusion: Values for WebFOCUS Customers
What can you do with PMF?
Rapid-start Metrics solutions
Combine with existing WebFOCUS applications
Easily add metrics
Normalize configurations
Bring Multiple WebFOCUS apps together
Ease Administration and Maintenance costs
Provide way to consolidate Metrics, Reports
Provide standard look-and-feel
Create Centralized WF app security authorization
Provides standard way for user access to data
Synchronizes with single-sign on through MRE
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples

17. Performance Management Framework PMF 5.2 !
Major update to Version 5 platform
First batch of Flex gadgets
Dashboard Broadcast and other Innovations
Support for external Gadgets
Introduction of Risk objects in Strategy Model
Interactive Strategy Map
More integration with WebFOCUS content
Full style skinning
6 Level Time Dimension
Copyright 2007, Information Builders. Slide 17
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18. PMF 5.2 Flex Chart Gadgets Flex Bar Charts running in PMF Gadgets
Line Chart.
All PMF Flex Gadgets support “tear-off” access to data grid
Exploding PIE charts
Home
Scrolling Titles

19. Change to one Gadget makes the others change
Dashboard Broadcast
Change to one Gadget makes the others change
Home

20. Multi-Line Chart Quick zoom for time ranges Dynamic scaling
Performance Bars
Slide and size bottom control to change top
Home

21. Risk and Compound Objectives
Compound Object aggregates regular
Objectives
Consequence is for compound Risks
Risk Objects are opposite shape. Link them to KRIs
Home
Selecting item fades out others

22. Mashups of different Content
YouTube Search and Player
WebFOCUS BI Matrix report
Monetary Exchange Gadget
Wikipedia Search Gadget
Adobe Flex Line Chart
Home

23. Three Steps of PMF Implementation

24. Easy Implementation Steps
There are two methodologies for implementing PMF
You can work “top down,” that is, starting with a high-level strategy which you’ll draw and capture into PMF and prototyping measures.
Or you can work “bottom up,” creating a KPI Dashboard using loaded measures and adding the strategy elements at some later point, or as you go.
Strategy
Bottom Up
Metrics
Strategy
Top Down
Metrics

25. PMF Implementation steps
Decide what dimensions to use and where to get them. Examples:
Products
Sales Representatives
Customers, Locations, etc
Decide what level to collect metrics
Decide what levels to report and aggregate metrics
Load dimensions
Validate hierarchy usage
Determine Refresh frequency
WebFOCUS can be used for applications on Intranets, extranets and even on the Internet. The next slide gives some hard-hitting examples

26. PMF Implementation steps
Determine metric formulas and sources
Margin, Sales, Profit (from CPM system)
Commodity Indexes (from external data)
Inventory Cost (from AP system)
Inventory Fill rates (from inventory system)
Sales calls (from sales tracking system)
Load Metrics, validate, determine refresh frequency
Organize scorecards
Sales Performance
Customer Performance (SLA)
Vendor Performance (SLA)
Operations Performance

27. PMF Implementation steps
Determine audience roles and authorization
What functional role
What scorecard(s) represent appropriate information
What dimensional authorization
What dashboards, analysis tools for roles
Deploy!
Refresh and repeat
Add drill-downs from PMF Metrics to detail reports/analysis
Change/adjust tolerances/weightings/linkages

28. NYU Medical
Strategy – To expand the performance culture across Hospital, School of Medicine, & Research to balance performance with quality & innovation
Impact – Provide visibility to everyone as to performance in a holistic manner
Why PMF – Proven functionality, rapid implementation, flexibility & scalability
One of the nation's premier centers of excellence in health care, scientific research, and medical education. With over 900 beds NYU’s campus comprises Tisch Hospital, Rusk Institute of Rehabilitation Medicine, & NYU Hospital for Joint Diseases

29. Anglo Platinum Johann Muller, CIO
The aim is to move the organisation to information as an asset that will contribute to the profitability and sustainability of the organisation. There must be “One version of the truth”, which everybody believes in and supports. WebFOCUS PMF was selected after a 6 month Proof-of-Concept Phase, based on architectural and business fit.
Johann Muller, CIO
Anglo Platinum is the world’s sixth largest mining company & largest producer of platinum in the world. Operations comprise 7 mines, 3 joint ventures, 3 smelters, a base metals refinery and a precious metals refinery.

30. “In a commodity business like generic drugs, any edge you can gain in your operations is extremely valuable, PMF provides us the edge in operational performance we need: a single version of the truth for decision making & better insight into actual sales & manufacturing processes. We can quickly generate corporate scorecards, see results linked to objectives & take action accordingly.” 
David Lavallée, CIO
With consistent sales growth of 25% over the last 5 years, this dynamic and innovative privately owned company will undoubtedly live up to its motto & continue to "Create the Difference" in Canada & around the world.
Pharmascience Inc. is a Montreal-based pharmaceutical company specializing in the manufacturing and distribution of generic, innovative, and consumer brand products in Canada and worldwide. Since opening its doors in June 1983, Pharmascience has developed into a major force in the pharmaceutical industry in Canada and worldwide.
Founded by two licensed pharmacists, Morris Goodman and Ted Wise, the company now employs over 1,000 skilled and dynamic individuals who work in the areas of research and development, quality control, manufacturing, sales, marketing, finance, information systems, export, supply chain and human resources.
Recently ranked as the 5th Biopharmaceutical company in Quebec for its investments in Research and Development, Pharmascience is set to invest over $25 million dollars in R & D to bring new products to the Canadian and global marketplace.
With a consistent compounded sales growth of 25% over the last five (5) years, this dynamic and innovative privately owned company will undoubtedly live up to its motto and continue to "Create the Difference" in Canada and around the world.

31. Performance Management Framework Summary
Thank You!
Let us help YOU build YOUR success story!
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