1. Business Case Stolt Tankers – Project Update
Ron Vollenga
Outsource-IT Management
Digital Ship Conference Hamburg 18 March 2015

2. Agenda Introduction Stolt Business Case Solution Project Benefits
Roadmap

3. Introduction Stolt Tankers Outsource-IT Management
Platform

4. Stolt-Nielsen overview
Total Operating – 130 Ships
Total Shipmanagement – 85 Ships
Total Inland Tankers – 37 Barges
Total Manning – 94 Ships
Shipowning Global presence in: Rotterdam; Singapore; Manila; Houston

5. Business Case – Problem areas
Annual increase airtime
Shock bills
ECDIS obligations
Roll-out time 3 months
Increased need for online data exchange
More complicated systems
Skills onboard
Crew retention ratio
Unmanaged initiatives

6. Business Case – Cost Requirements:
Hybrid Communications (VSAT + Backup)
Managed services for ship-shore communication
Service Level Agreement
Cost Management (fixed fee)
Standardization

7. Business Case – Bandwidth
Requirements:
Hybrid Communications (VSAT + Backup)
CIR (VSAT)
No data limitation
Allow online update of applications

8. Business Case – Crew WELFARE
Requirements:
Introduction of formal Crew Welfare services
Managed services
Centralized + automated account administration

9. Business Case – CBM & Regulation
Requirements:
Enable remote systems monitoring
Segregation of onboard networks
Standardization

10. Solution - Infrastructure

11. Solution – Crew Welfare
X-Change box with 2 Wi-Fi Access Points
3 hours per day internet access via VSAT
Internet access based on BYOD
All crew same allowance and security rights
Central administration of crew accounts
Social media allowed
Content filtering, video streaming and ftp downloads blocked

12. Project Benefits Cost Benefit visible in 2015 Budget
Reduction in Suppliers
Automated billing process
KPI report over performance
Possibility of paperless navigation
Bandwith agreed : CIR & MIR
Examples of data usage over VSAT:
December 2014 : 168Gb (17 vsl > 100Gb)
November 2014 : 223Gb (13 vsl > 100Gb)
Remote monitoring
Crew Welfare available after commissioning
No additional cost for Crew

13. Roadmap Project Update: 78 Installations completed
4 vessels remaining, completion scheduled for April 2015
Roll-out of managed vessel IT-Network (Palantir)
Automatic Crew account administration interface (Marlink)
Intranet/Internet caching (iOra)
Review/Expand Crew Welfare availability onboard
Navigation & Engineering network development
Wi-Fi/3G service

14. Thank You! Questions? Ron Vollenga Outsource-IT Management 