1. UNMEASURABLE: DEVELOPING SOFT SKILLS IN HIGHER ED. Presented By: Senora Miller-Logan, Assistant Director and Golda Sharpe, Project Coordinator Memphis In May Student Affairs Conference 2014 Fostering Student Success: Developing Strategies For Student Recruitment, Retention, and Graduation The University Of Mississippi, Luckyday Success Program

2. CONTACT INFORMATION SENORA MILLER-LOGAN E-MAIL: SENORALM@OLEMISS.EDU GOLDA SHARPE E-MAIL: GMSHARPE@OLEMISS.EDU WWW.LUCKYDAYSCHOLARSHIP.OLEMISS.EDU

3. PRESENTATION OVERVIEW INTRODUCTIONS/CONTACT INFORMATION PROGRAM OBJECTIVES THE NEED FOR SOFT SKILLS HOW ARE WE PERFORMING? THE LUCKYDAY APPROACH KEY TAKEAWAYS DOOR PRIZES

4. PROGRAM OBJECTIVES UNDERSTAND THE CHANGING LANDSCAPE OF THE WORKFORCE AND HOW BEST TO PREPARE STUDENTS FOR WORKING IN THE 21 ST CENTURY THE LUCKYDAY APPROACH TO SOFT SKILL DEVELOPMENT

5. 70% OF THE TIME PEOPLE OF AVERAGE INTELLIGENCE OUTPERFORM PEOPLE WITH THE HIGHEST LEVELS OF INTELLIGENCE FACT

6. EMOTIONAL INTELLIGENCE ACCOUNTS FOR 58% OF JOB PERFORMANCE 6 Source: Talent Smart http://www.emotionalintelligence.net/ FACT

7. What are employability skills? Self-management Thinking and solving Working together Understanding business Communicating Degree/Certificate Operating Machinery Speaking a foreign language Typing Speed Filing 7 Soft Skills Hard Skills

8. Changes in the Workplace 1960s Present Day

9. Higher Education’s Responsibility Source: https://chronicle.com/items/biz/pdf/Employers%20Survey.pdf

10. Written and oral communication skills Adaptability Managing multiple priorities Making decisions Problem solving skills Source: https://chronicle.com/items/biz/pdf/Employers%20Survey.pdf Students Lack

11. Source: https://chronicle.com/items/biz/pdf/Employers%20Survey.pdf Top Implications Liberal arts & career development are intrinsically linked Increase support of experimental opportunities Approach career development as career exploration

12. Luckyday Scholarship Luckyday Retreat Peer Mentor Groups PLAN Session Study Hall

13. Development of Soft Skills

14. http://www.resume- now.com/ Resume Development http://www.interviewacad emy.org/create-cover- letter/ Cover Letter Development

15. Mock Interviews

16. Career Fair

17. All Majors Career Day Educator Recruitment Day Pharmacy Recruitment Day Engineering Career Day Insurance and Risk Management Career Day Internship Fair Diversity Fair University Resources

18. Etiquette Dinner

19. CRITICAL QUESTIONS FOR STUDENTS Work Ethic Problem Solving Flexibility Working under pressure Team player Self- confidence Communication Time- management Constructive Criticism

20. Key Takeaways Students are responsible for the development of their soft skills. The University makes them aware of this necessity and provides resources and guidance. We know that certain characteristics in business will remain constant; therefore, it’s imperative students are aware of the importance of soft skill development.

21. Thank You for Your Attention. Questions and Discussion

22. 1.To use Grupio App: a.Click on Schedule b.Find session c.Click on (Name of Session) Survey d.Complete Survey 2.To use URL: http://bit.ly/1ortXGZhttp://bit.ly/1ortXGZ 3.If no mobile device or prefer to wait, fill out conference evaluation which will arrive in your email inbox by Tuesday! Please evaluate the session! Takes less than two minutes to do three question evaluation! Evaluations