1. 5-1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 5 Business Management

2. 5-2 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After reading this chapter, you should be able to: Describe the nature of management and identify the four basic functions that constitute the management process. Identify different types of managers likely to be found in an organization by level and area. Describe the basic skills required of managers.

3. 5-3 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After reading this chapter, you should be able to: Explain the importance of strategic management and effective goal setting in organizational success. Discuss contingency planning and crisis management in today’s business world. Describe the development and explain the importance of corporate culture.

4. 5-4 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall The Management Process

5. 5-5 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Planning

6. 5-6 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Organizing

7. 5-7 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Leading

8. 5-8 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Controlling

9. 5-9 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Types of Managers

10. 5-10 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Levels of Management

11. 5-11 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Areas of Management

12. 5-12 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Basic Management Skills

13. 5-13 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Technical Skills

14. 5-14 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Human Relations Skills

15. 5-15 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Conceptual Skills

16. 5-16 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Decision-Making Skills

17. 5-17 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Time Management Skills

18. 5-18 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Management Skills for the Twenty-first Century

19. 5-19 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Strategic Management: Setting Goals and Formulating Strategy

20. 5-20 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Setting Business Goals

21. 5-21 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Types of Strategies

22. 5-22 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Formulating Strategy

23. 5-23 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall A Hierarchy of Plans

24. 5-24 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contingency Planning and Crisis Management

25. 5-25 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Contingency Planning

26. 5-26 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Crisis Management

27. 5-27 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Management and the Corporate Culture

28. 5-28 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Communicating the Culture and Managing Change

29. 5-29 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Summary of Learning Objectives

30. 5-30 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall