1. 1 Understanding Prejudice and Discrimination Prejudice Negative attitude toward individuals who belong to groups considered different than the dominant group Discrimination Behavior resulting from prejudice Stereotyping G eneralizing about people based on the common characteristics they share with members of their own group

2. 2 Minority Group Characteristics Experience a pattern of disadvantage or inequality Visible identifying traits Aware of their disadvantages and inequality Born into their minority classification Usually marry within their own group

3. 3 Sources of Prejudice Personality Learned Behavior Intergroup Competition

4. 4 Types of Discrimination Tolerator low prejudice low discrimination Conformist low prejudice high discrimination Law Abider high prejudice low discrimination Violator high prejudice high discrimination

5. 5 Types of Discrimination Federally Protected Classes ClassProtected by Race Civil Rights Act of 1964 ColorCivil Rights Act of 1964 Ethnic OriginCivil Rights Act of 1964 GenderCivil Rights Act of 1964; Equal Pay Act ReligionCivil Rights Act of 1964 Age (over 40)Age Discrimination in Employment Act DisabilityAmericans with Disabilities Act; Vocational Rehabilitation Act PregnancyPregnancy Discrimination Act Vietnam Veterans StatusVietnam Era Veterans Readjustment Act

6. 6 Americans with Disabilities Act “Disabled” Defined A physical or mental impairment that substantially limits one or more of the major life activities of an individual A record of such impairment Or being regarded as having such an impairment

7. 7 Prejudice and Discrimination in the 21 st Century Symbolic Racism--Belief that: No longer serious discrimination Any inequality is the fault of minority group Demands for preferential treatment is unfair and discriminatory Racism--Belief that: Certain groups are genetically inferior Unequal treatment is justified

8. 8 Affirmative Action Strategies Intentional recruitment of minority applicants Removal of discriminatory workplace practices Preferential hiring and promotion of minority applicants History of discrimination Goals based on qualified workforce vs. area population Cannot trammel rights of nonminorities

9. 9 Terms in Workplace Discrimination Bona Fide Occupational Qualification (BFOQ) Job requirement that is related to duties employees must be able to perform Disparate Treatment Intentional discrimination Adverse Impact Unintentional discrimination

10. 10 Managing Workplace Diversity Training Diversity Celebrations Diversity Teams Affirmative Action Programs Calm Questioning Technique