1. Microsoft’s Community Investment Citizenship And Community Affairs Melissa Pailthorp Senior Manager, Community Affairs

2. Ensure that Microsoft is recognized as a responsible corporate citizen committed to serving the public good through innovation technologies and partnerships that contribute to economic and social opportunity and to delivering on our business responsibilities of growth and value to customers, shareholders and employees. Responsible Business Practices Security and Internet Safety Building a Knowledge Economy Themes Microsoft Citizenship Initiative

3. Building A Knowledge Economy Economic opportunity Software as driver of innovation, growth, and competitiveness Technology innovation Making technology available to all Digital inclusion Partners in learning Unlimited potential

4. Microsoft Programs Supporting Digital Inclusion Accessibility Local Language Windows Starter FlexGo Shared Computing Toolkit Partners in Learning Unlimited Potential/ Community Affairs

5. Community Affairs Programs Unlimited potential Curriculum and training focused on workforce development Reach quarter billion underserved people by 2010 NGO capacity building Software donations – techsoup MarNpower NGO days (in various subs) Disaster response Technology partnerships with NGOs Cash response, employee involvement Employee engagement Matching gift program Giving campaign Volunteer opportunities

6. Grants of cash, software and curriculum awarded in more than 100 countries The Heart Of Citizenship

7. Partnerships

8. Unlimited Potential Grants Microsoft partners with industry and other partners to help provide resources such as SW and cash grants, volunteer hours, tech resources to support skills development UP project in Chile project Acceso Tecnológico Largest tech effort in Chile Supported by multiple partners including the Chilean government

9. Unlimited Potential Partnerships Telecentre.org Hosted by IDRC in partnership with Microsoft and the Swiss Agency for Development and Cooperation (SDC) Launched at WSIS II, invests in networks, services and workshops that improve the capacity and sustainability of telecentres around the world The four main investment areas include Building networks Creating content and services Sharing knowledge Connecting people Active to date in networks in the following geographies Africa: Mali; South Africa; Uganda The Americas: Carribean; Chile; Central America; United States Asia and Pacific: India, Sri Lanka; Philippines; Pacific Islands Great example of reverse collaboration – From Community Affairs to other parts of the business

10. Through Our Work… Feedback on new tools and approaches from communities not yet reached MSR Grants – NGO connection Shared Computing toolkit Groove/Sharepoint Information on what works or is needed in new markets (e.g., Grameen Cell Phone) Innovations that may be repurposed for additional or different use (e.g., Diastersafe.org)

11. For More Program Information http://www.microsoft.com/unlimitedpotential Feedback upinfo@microsoft.com

12. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.