1. CHAPTER LEADERSHIP TRACK APSE Team Support-How Best to Utilize as a Chapter Leader

2. Introduce APSE team How to Utilize Address a few regularly requested topics/issues Time for Feedback & Discussion & Requests Wrap up with chapter-chapter assistance /discussion

3. CHAPTER STATUS OVERVIEW 3 Chapters in Development: MD, AK, KS, 13 states: No Chapters 34 Fully Chartered Chapters Over the past 6 months: TX APSE fully chartered Initial (regular) communication with: HI, DE, AZ

4. APSE TEAM! Macey-Director of Programs  Lead on Chapter Leadership Communication and Assistance  Lead on APSE events and trainings Peter-Membership Manager  Internal Membership communications  Membership issues/changes/updates Aaron-CESP Director  Coordinates CESP exams  Recertification  CESP communications

5. APSE TEAM! Boshia- Administrative Associate  Point of Contact for all incoming phone calls  Assists with new member outgoing mail/communications  Processes payment Allison- Executive Director  Started in January  Diverse background  Chapter events

6. OVERVIEW & DISCUSSION Website/Data Base use Log In Functions (as a chapter board member)  Download Roster  Send Email Roster-how to manipulate  Sort by date –new member, renewing members, about to be expired members  Organizational memberships  Member types

7. OVERVIEW & DISCUSSION Items from the National Office:  Intro sheet  Sell sheet  Swag items  Membership brochures  CESP brochures

8. OVERVIEW & DISCUSSION Board Recruitment and Management  Clear expectations & Volunteer Commitment  Regularly scheduled board meetings-try setting them a year out  Good recordkeeping  Dropbox  Google docs  Call-in options  Meeting requirements  Elections  Use National!  Board orientation/ onboarding  Co-roles  Regional representation

9. OVERVIEW & DISCUSSION National APSE:  6 outreach emails around the membership expiration date  New member packets (state specific in?)  Phone outreach and assistance  Payment processing  Chapter dues breakdown

10. OVERVIEW & DISCUSSION Membership  Regularly scheduled smaller events  Space, location, time, date  Webinar-from National APSE  Awards  4 complimentary registrations  Regular communication  Mailchimp  Constant contact  Webinar –chapter specific  Social Media  National Board members

11. QUESTIONS & COMMENTS & DISCUSSION How can National Support you more effectively? What is working well?  Support from National  Policies and Practices within your chapter Requests? Feedback?