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Partnering in a Global Organization ASQ CQSDI – March 27, 2007 Scott Jones
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Agenda Overview of Elbit Systems Ltd. –Global Organization –United States Organization –Key Products Global Challenges –Security –Language & Culture –Time & Geography ESG CQLG –Technical Synergy –Building Relationships
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Elbit Systems Limited (ESL) South America AEL Europe UEL U.K. ESL-AIT Austria Kinetics Cyclone Israel El op Elisra Special Security Security Agreement Agreement USA
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Common Program – Interfaces mapESL MFG DSGN Kollsman MFG EFW DSGN MFG El-Op DSGN IEI Service
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Elbit Systems of America (ESA) Warner Robins, Georgia Helicopter HMD Maintenance and Support Warner Robins, Georgia Helicopter HMD Maintenance and Support 1,300 Employees Vision Systems International - 50% San Jose, CA Helmet Mounted Systems Vision Systems International - 50% San Jose, CA Helmet Mounted Systems Merrimack, NH E/O Systems Merrimack, NH E/O Systems Washington, D.C. Governmental Affairs Washington, D.C. Governmental Affairs RTL Inc. (Kinetics) Boca Raton, Florida Combat Vehicle Products RTL Inc. (Kinetics) Boca Raton, Florida Combat Vehicle Products Talladega, Alabama Maintenance and Logistic Support Talladega, Alabama Maintenance and Logistic Support Fort Worth, Texas Defense Electronics (600 employees) Fort Worth, Texas Defense Electronics (600 employees)
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Defense Solution on Key Weapon Systems F-16 Lockheed Martin V-22 Boeing MLRS Lockheed Martin Bradley A3 BAE F-18 Boeing AH-64 Apache Boeing ARH Bell Helicopter AH-1W Cobra USMC A-10 LM Owego F-35 Lockheed Martin
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Helmet Mounted Systems Digital Maps & Display Systems Weapon Systems Management Thermal Imaging Systems Avionic Support & Sustainment Multi Role Computers Commercial Aircraft Systems Lasers & Optics Systems ESA Core Technologies
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Global Challenges Security Time & Geography Language & Culture
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Lost in Translation Decrease with the ship. Rats giving up a boat of descent. Does not sing until obese madame. It abrades the inferior part of the keg. These figures of speech were translated by computer to another language, then back into English. What were the original figures of speech? Go down with the ship. Scraping the bottom of the barrel. It’s not over until the fat lady sings. Rats deserting a sinking ship. Brainteasers, Mind Benders, Games, Word Searches, Puzzlers, Mazes & More Calendar, Workman Publishing, 2007
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א נשים שאינם מאמינּים בניסים אינם מציאותיים מונּטגין אשלי Language Barriers Not always word for word Idiomatic expressions Cultural overtones One who does not believe in miracles is not realistic Ashley Montagu
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Idioms & Culture Good Old Boys Grinder Moon Pie Frappe
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Elbit Systems Group CQLG Corporate Quality Leaders Group Mission To support and bring to completion, corporate initiatives chosen to improve processes, quality, and customer satisfaction. Leadership Technical synergy Building Relationships Kollsman, Merrimack, NH – September 2006
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Technical Synergy Common Standards: –AS 9100, ISO 9001:2000, et al. –Common set of Customer Satisfaction metrics Corporate Quality Objectives Collaboration on Joint Programs Best Practices –Sharing of processes –Benchmarking IT Systems Compatibility Annual Quality Review with the CEO
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Building Relationships Semiannual meetings – host company rotates –Familiarization with host company –Focus on customers’ new requirements –Visits to World Class companies for Benchmarking –Social events to promote close personal relationships Visits to customers Visits to other Elbit companies –Shared audit teams Teleconferences
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Solutions to the Global Challenges Security –Comply with security regulations –Remember security is a 2-way street Geography & Time Zones –Consider your partner’s schedule –Get on a plane – there’s no time like face time Language & Culture –Use common standards and processes –Establish personal relationships –Talk face to face, until you understand –Telephone or videoconference –Don’t rely on email!
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