1. The eHealth Services Capstone Project
Team 3: Kyeremateng Boateng, Pablo Rovelo, Souleiman Valiev
ISMT E-200 Capstone Seminar in Enterprise Systems
Harvard University Extension School
Instructor: Zoya Kinstler.
Teaching Assistant: Takayuki Iida
Hello everyone….
We are team 3 and we will be talking about our project called The eHealth Services.
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

2. Business Requirements Technical Specification and Prototype
Agenda
Business Requirements
Technical Specification and Prototype
Implementation Plan
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

3. Business Requirements
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

4. Business Problem Anyone familiar with this situation?
Spend to much waiting
PCPs are often delayed
PROBLEM
Does anyone see something wrong with this picture? …
Points:
1) Patients who need to have regular checkups or frequent examinations need to spend many hours to perform these procedures.
2) Providers with busy practices spend a huge amount of time to administer and analyze patients’ health data and medical records
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

5. Automate collect, process & analyze
Solution
Patients:
Track data over time.
Reduce unnecessary tests and procedures.
Improve quality of life.
Access to your health records potentially anywhere
Doctors:
Track data over time.
Monitor patients’ certain medical conditions.
Identify potentially risks.
Receive alerts.
Improve the decision making process.
Improve quality of healthcare
Automate collect, process & analyze
The eHealth Services
SOLUTION
GLOCO
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

6. USE CASES USE CASES PATIENTS As-Is process:
Start
USE CASES
PATIENTS
As-Is process:
Patient arrives at the HCP’s location and waits to be called by the nurse.
Nurse verifies the patient’s identity.
Nurse performs the measurements such as patient’s blood pressure, heart rate, etc.
Nurse enters the measurements into the system.
Doctor logs into the system, searches and analyzes patient’s data and diagnoses the patient.
Patient receives the diagnosis and the doctor’s instructions.
\To-Be process:
Patient puts on a wearable device. The data is transmitted to the eHealth Services.
The data is received and processed by the eHealth Services.
HCP and Patient receive notifications when abnormal changes are discovered.
HCP analyzes the data and makes a diagnosis.
DOCTORS
Doctor logs into the system.
Doctor opens the record, analyzes the data and identifies abnormalities.
Doctor notifies the patient if anything is abnormal and takes action to treat the patient.
To-Be process:
The eHealth Services collects the patient’s data and stores it.
The eHealth Services runs analysis based on the doctor’s requirements and rules.
Doctor receives notifications when abnormalities are detected.
Doctor takes the required action to treat the patient.
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

7. Functional requirements
Security Module
Data Analytics Engine
Mobile App
Doctor’s Web Portal
Patient’s Web Portal
PROBLEM
Does anyone see something wrong with this picture? …
Points:
1) Patients who need to have regular checkups or frequent examinations need to spend many hours to perform these procedures.
2) Providers with busy practices spend a huge amount of time to administer and analyze patients’ health data and medical records
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

8. Patient’s Vital Signs Data End to End Transmission
eHealth Services
Bluetooth
PROBLEM
Does anyone see something wrong with this picture? …
Points:
1) Patients who need to have regular checkups or frequent examinations need to spend many hours to perform these procedures.
2) Providers with busy practices spend a huge amount of time to administer and analyze patients’ health data and medical records
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

9. Mobile App Connects to eHealth Services API
HDFS & MapReduce
Load balancer
Mobile App
(Android)
Web
App
Server
Points:
1) Patients who need to have regular checkups or frequent examinations need to spend many hours to perform these procedures.
2) Providers with busy practices spend a huge amount of time to administer and analyze patients’ health data and medical records
DynamoDB
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

10. Patient’s Health Status Alerts
eHealth Services
Health Status Alert
From eHealth Services for
Patient …
eHealth
HCP Portal
Web User Interface
Points:
1) Patients who need to have regular checkups or frequent examinations need to spend many hours to perform these procedures.
2) Providers with busy practices spend a huge amount of time to administer and analyze patients’ health data and medical records
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

11. Business Justification
New Market and Revenue Stream opportunity
Operational Cost
Application Development
Application maintenance and support
Cloud Infrastructure
Revenue
Monthly Doctor's / HCP's subscription fee
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

12. Technical Specification and Prototype
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

13. ARCHITECTURAL APPROACH
Gloco
CRM
Security
web
server
Help Desk
Route 53
Load Balancer
Customer Web User
Interfaces
HCP Web API
HDFS & MapReduce
Auto Scaling
Gloco
Integration API
Reporting & Analytics
Mobile App
Amazon SNS
HCP Web User
Interfaces
Storage Web API
User Admin
RDS
DynamoDB
Security Group

14. SOFTWARE SOLUTION The eHealth Enterprise System Mobile Application
Java Web Application
Amazon Web Services
Tableau Visualization
Mobile Application
Android platform
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

15. External Vendors Amazon Web Services Elastic MapReduce DynamoDB
RDS (Relational Database Service)
Route 53
SNS (Simple Notification Service)
EC2 Instances
Data Reporting
Tableau Desktop Server
Health and Fitness API
Samsung S Health
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

16. SOLUTION Demonstration
Show Demo
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

17. Implementation PLAN
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

18. Development and Deployment
Deliverables:
Web Application
Mobile App
Virtual Environments
Build and Deployment Chef Recipes
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

19. ROADMAP
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

20. CHEF RECIPE COOKBOOK
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

21. DEPLOYMENT PROCEDURES
GIT Version Control
The eHealth Services Solution
Source Code Repository
Dev Branch
Amazon OpsWorks
Chef Recipes A W S C L I
QA Branch
Deploy Web Application
Prod Branch
Create Dev, QA, Prod Environments
Amazon IaaS & SaaS
Load Balancer
Auto-Scaling
Web Servers
Build Databases
System
Admins
EMR
Clusters
AWS – Amazon Web Services, GIT – Source Code Repository Service
CLI – Command Line Interface, EMR – Elastic MapReduce
RDS DB
Warehouse
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

22. Operational Readiness
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

23. Change Management Change Advisory Board Incident Priority Matrix
Project Manager
CIO
VP Sales
COO
CFO
The changes will be presented to the change advisory board (CAB), formed by GLOCO’s CIO, CFO, VP of Sales and the eHealth Services project manager.
They will review all the changes requested before they can be released into production.
Incident Priority Matrix - we will be able to log any incident and estimate its potential risk to the operation and classify our incidents based on its impact and urgency.
Change Advisory Board
Incident Priority Matrix
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

24. Monitoring The System Amazon CloudWatch Collect & Track Monitor Logs
Set Specific Alarms
Metrics:
CPU Utilization,
Memory Usage
Transaction Volumes
we will use Amazon CloudWatch to MONITOR THE SYSTEM
We will collect and track:
metrics;
monitor log files
set specifics alarms.
CPU utilization, latency, memory usage, transaction volumes we will be able to monitor the system and gain a visibility into resource utilization, application performance and the overall health of the operation.
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

25. Help desk Production Support How to enroll How to configure How to use
use GLOCO’s Help Desk team for helping Patients and Doctors/HCP
Service Desk
Technical Support for using our application
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

26. User Enablement Business User Adoption Pilot Testing
Customer Permissions and Roles
Patient Roles
Doctor or HCP Roles
Training and Knowledge Transfer
Online Training
On-site Training
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

27. Success Metrics Service revenue Growth
Doctor or Health Care Provider enrollment
Doctor or Health Care Provider Satisfaction
Patient’s Satisfaction
Application availability
Mobile application
Web portal
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

28. Questions
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services

29. Thank You
ISMT E-200 Capstone Project Part 3 Team 3 – The eHealth Services