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We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP
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People gather. They cluster. They form groups- unintentionally or by plan.
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Why Don’t They Score More Often Why Don’t They Score More Often ? ?
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“Teams at Work Another Perspective”
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a. teamwork at work b. 12 ways teams succeed c. evaluation of your current teamwork at your CUs d. evaluation of your teamwork: ropes course you just completed e. benefits and detriments of teamwork f. realities of teamwork in a USA workplace
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Americans typically HATE to work in groups
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Americans typically HATE to work in groups yet we make the best T-E-A-M-S when CHAOS happens!
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Communities Gatherings Crowds Mobs Teams
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Teams are a form of a group
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Yet groups rarely act like teams
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What are some causes of failures in Groups?
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Individual jealousies No time spent developing: relationships, trust, respect Individual jealousies No time spent developing: relationships, trust, respect Causes of Group Failures
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Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Causes of Group Failures
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Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership Causes of Group Failures
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Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership No acceptance of individual Skills, abilities, knowledge Games being played Causes of Group Failures
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ndividual jealousies Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership No acceptance of individual Skills, abilities, knowledge Games being played ndividual jealousies Individual jealousies No time spent developing: relationships, trust, respect No clear goals No real commitment Poor leadership No leadership Too much leadership No acceptance of individual Skills, abilities, knowledge Games being played Causes of Group Failures
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FORMING NORMING STORMING PERFORMING
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FORMING NORMING STORMING PERFORMING UNFORMING REFORMING
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Who is this Group ?
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Last year
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Think Act Value
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How do we… Think Learn Communicate Solve Problems
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Understand Communicate Team Motivate Support
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Understand Communicate Team Motivate Support Team like
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Why should I/You/We? Why should I/You/We?
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24 x 7 = 168 65% to 75% 10% to 15% 24 x 7 = 168 65% to 75% 10% to 15%
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Getting to Know Them ABCDEFGHIJKLMABCDEFGHIJKLM NOPQRSTUVWXYZNOPQRSTUVWXYZ Age Zealous about A - Z -
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Differences Divides, Diversity Enriches a. b. c. d. e. f. g. h. i. j. k. l. m. a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. q. r. s. t. u. v. w. x. y. z. n. o. p. q. r. s. t. u. v. w. x. y. z.
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Differences Divides, Diversity Enriches a. b. c. d. e. f. g. h. i. j. k. l. m. a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. q. r. s. t. u. v. w. x. y. z. n. o. p. q. r. s. t. u. v. w. x. y. z. Age Background Culture Age Background Culture xenophobia zealousness xenophobia zealousness
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1. 2. 3. 1. 2. 3. Clarity of Goals Commitment to Goals Focus on Tasks Clarity of Goals Commitment to Goals Focus on Tasks Successful Team Characteristics
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4. 5. 6. 4. 5. 6. Clear Visions Communication Skilled Members Clear Visions Communication Skilled Members Successful Team Characteristics
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Changeable Leaders Focused Efforts Willingness to Challenge Each Other Changeable Leaders Focused Efforts Willingness to Challenge Each Other 7. 8. 9. 7. 8. 9.
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Successful Team Characteristics Willingness to Learn Planning Open to Change Useful Power & Authority Willingness to Learn Planning Open to Change Useful Power & Authority 10. 11. 12. 12+. 10. 11. 12. 12+.
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1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Successful Team Characteristics Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority 7. 8. 9. 10. 11. 12. 12+. 7. 8. 9. 10. 11. 12. 12+.
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1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Successful Team Characteristics Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority 7. 8. 9. 10. 11. 12. 12+. 7. 8. 9. 10. 11. 12. 12+. According to Dr. Rob Williams
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Workplaces usually have Individuals & Groups That can learn to be more That can learn to be more Team-like Dr. Black says…
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Teamwork Quotes Since the early 80s
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Teamwork Quotes There is no “i” in TEAMWORK!
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Teamwork Quotes 50% of TEAM is ‘ME’ Integrated w/ the other letters
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Teamwork Quotes The strength of the team is each individual member… the strength of each member is the team.” Coach Phil Jackson
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Teams ? Groups
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What teams Do you have in your Credit Union now?
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1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Clarity of Goals Commitment to Goals Focus on Tasks Clear Visions Communication Skilled Members Successful Team Characteristics Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority Changeable Leaders Focused Efforts Willingness to Challenge Each Other Willingness to Learn Planning Open to Change Useful Power & Authority 7. 8. 9. 10. 11. 12. 12+. 7. 8. 9. 10. 11. 12. 12+.
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Football What teams Do you have in your Credit Union now?
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Football Baseball What teams Do you have in your Credit Union now?
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Football Basketball Baseball What teams Do you have in your Credit Union now?
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FootballTrack & Field Basketball Baseball What teams Do you have in your Credit Union now?
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People do not care How much you know Until they begin to know That you care. People do not care How much you know Until they begin to know That you care.
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Together Everyone Accomplishes More Together Everyone Accomplishes More
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O T T F F _ _O T T F F _ _ O T T F F _ _O T T F F _ _ What might the next two letters be? What might the next two letters be?
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What Might This Be?
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Break a box into 4 pieces 12+ ways
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Cut a pie into 8 pieces Making only 3 cuts.
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