1. CICOA Aging & In-Home Solutions July 2013 Results of the 2013 Survey

2. CASOA™ Methods and Goals Assessment Goals Intermediate Improved program mix Better quality programs More effective policies Assessment Methods Assessment Objectives Multi-contact mailed survey Representative sample of 3,000 households of residents age 60+ 452 surveys returned; 5% margin of error 15% response rate Data statistically weighted to reflect population Multi-contact mailed survey Representative sample of 3,000 households of residents age 60+ 452 surveys returned; 5% margin of error 15% response rate Data statistically weighted to reflect population Identify community strengths and weaknesses Articulate the specific needs of older adults in the community Develop estimates and projections of resident need in the future Identify community strengths and weaknesses Articulate the specific needs of older adults in the community Develop estimates and projections of resident need in the future Immediate Useful information for: Planning Resource allocation and development Advocacy Engagement In time, a community of elders that is More engaged More supportive More empowered More independent More vibrant National Research Center, Inc. 2

3. Community Dimensions Assessed Community as a place to live and retire Recommend community to others Residential stability Overall Communit y Quality Sense of community Overall safety Valuing older residents in community Crime victimization and abuse Communit y and Belonging Availabilty of information about older adult resources Financial or legal services Communit y Information Civic engagement Social engagement Recreation Caregiving Economic contribution Productive Activities Physical health Mental health Health care Independent living Health and Wellness Housing variety and availability Ease of travel by car, foot and bus Access to daily needs Overall quality of life Communit y Design and Land Use National Research Center, Inc. 3

4. Respondent Characteristics 57% lived in their community for over 20 years 57% lived in their community for over 20 years 33% had income less than $25,000 33% had income less than $25,000 Age distribution Age distribution 68% 60 to 74 68% 60 to 74 24% 75 to 84 24% 75 to 84 8% 85 and over 8% 85 and over Retirement status Retirement status 70% fully retired 70% fully retired 30% not retired  expect to retire at 70 30% not retired  expect to retire at 70 National Research Center, Inc. 4

5. Overall Community Quality

6. Community as a Place for Older Residents Percent “excellent” or “good” National Research Center, Inc. 6

7. Recommending Community How likely are you to recommend living in the community to older adults? National Research Center, Inc. 7

8. Community and Belonging

9. Percent “excellent” or “good” National Research Center, Inc. 9

10. Community and Belonging Needs Being the victim of a crime Being the victim of a fraud or scam Being physically or emotionally abused Percent at least a “minor” problem 15%15% 15%15% 9%9% National Research Center, Inc. 10

11. Community Information

12. In general, how informed or uninformed do you feel about services and activities available to older adults? Percent “excellent” or “good” National Research Center, Inc. 12

13. Community Information Needs Not knowing what services are available to older adults Feeling like your voice is heard in the community Finding productive or meaningful activities to do Finding meaningful volunteer work Percent at least a “minor” problem 63%63% 62%62% 36%36% 34%34% National Research Center, Inc. 13

14. Productive Activities

15. Percent “excellent” or “good” National Research Center, Inc. 15

16. Participation in Productive Activities Visited a neighborhood park Provides care to a child, adult or other older adults Volunteered time to some group/activity in your community Attended a meeting of local elected officials or other local public meeting 72%72% 60%60% 33%33% 32%32% Used a senior center in your community 17%17% Percent at least once or at least one hour National Research Center, Inc. 16

17. Productive Activities Needs Having interesting social events or activities to attend Having interesting cultural or recreational activities to attend Having enough money to meet daily expenses Feeling emotionally burdened by providing care for another person Percent at least a “minor” problem 51%51% 51%51% 39%39% 28%28% National Research Center, Inc. 17

18. Economic Contribution Paid Working part-time Working full-time Unpaid Unpaid Providing care to older adults Providing care to older adults Providing care to adults Providing care to adults Providing care to children Providing care to children Providing help to family and friends Providing help to family and friends Volunteering Volunteering National Research Center, Inc. 18

19. Health and Wellness

20. Percent “excellent” or “good” National Research Center, Inc. 20

21. Health and Wellness Needs Your physical health Having adequate information or dealing with public programs such as Social Security, Medicare and Medicaid Performing regular activities, including walking, eating and preparing meals Dealing with the loss of a close family member or friend Percent at least a “minor” problem 71%71% 43%43% 41%41% 40%40% National Research Center, Inc. 21

22. Community Design and Land Use

23. Percent “excellent” or “good” National Research Center, Inc. 23

24. Use of Public Transportation In the last 12 months, about how many times, if ever, have you used public transportation (bus, rail, on-demand/senior transportation) within your community? National Research Center, Inc. 24

25. Community Design and Land Use Needs Having safe and affordable transportation available 30%30% Having housing to suit your needs 22%22% Having enough to eat 9%9% Percent at least a “minor” problem National Research Center, Inc. 25

26. Community Readiness

27. CICOA Aging & In-Home Solutions Community Readiness Overall Quality of Community Place to live and to retire Recommend community to others Residential stability Overall Quality of Community Place to live and to retire Recommend community to others Residential stability Community and Belonging Sense of community Openness and acceptance Valuing older residents Neighborliness and safety Community and Belonging Sense of community Openness and acceptance Valuing older residents Neighborliness and safety Community Information Older adult resources Legal or financial planning Finding meaningful activities Community Information Older adult resources Legal or financial planning Finding meaningful activities Health and Wellness Physical and mental health Health care Independent living Health and Wellness Physical and mental health Health care Independent living 6565 Scale: 0=Lowest/most negative, 100=Highest/most positive 50504343 Community Design and Land Use Travel by bus, car and foot Getting to places of daily activity Variety and affordability of housing Community Design and Land Use Travel by bus, car and foot Getting to places of daily activity Variety and affordability of housing 54544949 Productive Activities Civic engagement needs Social engagement needs Recreation needs Caregiver burden Productive Activities Civic engagement needs Social engagement needs Recreation needs Caregiver burden 5454 National Research Center, Inc. 27

28. Older Resident Needs Number affected in 2010 (N=265,740) National Research Center, Inc. 28

29. Recommendations

30. Recommendations Increase public awareness of programs and services Increase public awareness of programs and services Develop a clearinghouse for all services offered to seniors in community Develop a clearinghouse for all services offered to seniors in community Offer information and planning activities on a large scale Offer information and planning activities on a large scale Increase public awareness of programs and services Increase public awareness of programs and services Develop a clearinghouse for all services offered to seniors in community Develop a clearinghouse for all services offered to seniors in community Offer information and planning activities on a large scale Offer information and planning activities on a large scale Community Information National Research Center, Inc. 30 Pursue policies encouraging universal design and senior housing options that require less maintenance burden Pursue policies encouraging universal design and senior housing options that require less maintenance burden Provide attractive fitness opportunities for older residents Provide attractive fitness opportunities for older residents Support home modification and repair services Support home modification and repair services Pursue policies encouraging universal design and senior housing options that require less maintenance burden Pursue policies encouraging universal design and senior housing options that require less maintenance burden Provide attractive fitness opportunities for older residents Provide attractive fitness opportunities for older residents Support home modification and repair services Support home modification and repair services Health and Wellness

31. Thank You!