1. Clemson’s Improved Printing System 1

2. Vision  Work towards a more sustainable future for Clemson.  Create an environment that transforms the campus culture to more efficient printing behaviors that carryover into other areas.  Enhance student printing efficiency and customer satisfaction.  Save money by reducing print volumes and limiting unnecessary printing. 2

3. Project Background  President Barker and The Budget Strategies Advisory Group Commission a Task Force to look at IT savings opportunities in early 2009.  The IT Task Force Identified the following core areas for savings and improvement: −Student Lab Printing (library, bracket, martin, etc) −Plotting (IT help center ~ old union) −Academic Lab Printing (student labs) −Administrative Printing (admin, faculty, staff) −Printing Supplies (excess inventory, purchasing power) −Service/Maintenance (we currently own all the labor) −Equipment (standardization) 3

4. Current Printing Problems at Clemson  Uncontrolled Printing by Staff and Students  Unorganized and Duplicate Printing Projects in Student Printing Labs  Campus users have no concept of cost.  No measurement systems 4

5. Disorganized Printing 5

6. Wasteful Printing 6

7. CU Annual Printing Cost and Potential Savings 7  Current Costs − Approx = $9.6MM  Labor, Equipment, Materials, Support  Potential Savings −Approx = $1.7MM-$2.5MM −40% Print Volume Reduction

8. Solution – Phase 1 Gain Control  Software to measure and control wasteful printing  Printing Quotas to limit excessive student printing  Kiosk to efficiently deliver print jobs and eliminate printer lines  Informed printing to increase environmental awareness and dramatically reduce costs. 8

9. Who is Affected?  Students – print and plotting quota, more efficient student printing labs  Faculty and Staff – informed printing, looking for ways to reduce printing in classes and business  Administration – informed printing (printing to copiers at.02 per page vs. LaserJet printers at.20 per page), more paperless transactions. 9

10. Solution: Phase 1: Quotas Segment solutions and pursue in priority order.  Implement lab printing quotas & charges −350 free pages per semester per undergraduate student. −500 free pages per semester per graduate student. −Over and above, charge.05 cents per page  Implement plotting quota & charges −1 free 36” x 48” plot for students – additional plots are $8.00 per plot −Faculty/Staff pay $8.00 per 36”x48” plot 10

11. Printing Data - Fall 2009 11  Over half of the student body printed less than 100 pages  82.5% printed less than the approved quota

12. Printing Data - Fall 2009  The data distribution is non-normal, which is an indicator that unnecessary printing is occurring  Over 64% of students print less than 150 pages 12

13. Printing Data - Fall 2009  Number of Students with 0 Prints −1,927 Students  Median Number of Prints per Student −73 pages  Number of Faculty and Staff printing at CCIT Labs −62 Faculty/Staff (less than 2% of the Population) 13

14. Summary ~ CCIT Lab Printing Fall 2009  Average undergrad prints per student fall 2009 semester −224.5 pages  Average graduate prints per student fall semester 2009. −188.1 pages  Data ~ there are more grads with 0 prints than undergrads.  Speculation ~ Grads may be printing in departments rather than CCIT labs. 14

15. Print Quota Stages (see Print Quota Policy)  Stage 1: Student Lab Print Quota (Cooper, Martin, Bracket, etc)  Stage 2: Academic Student Labs (all other smaller public/general use labs)  Stage 3: Informed Messaging for Departmental Printing (administration, faculty, staff, employees) 15

16. Printing Quota Timeline  Stage 1 – Summer 2010: implement the Print Quotas in the CCIT Student Labs and CCIT Plotting in Fall of 2010.  Stage 2 – Fall 2010: implement print quotas in the Academic Student Labs.  Stage 3 – Fall 2010/Spring 2011: implement informed messaging capabilities, which will enable Faculty and Staff to recognize the most cost-effective means for printing. 16 CCIT Student Labs & Plotting Academic Student Labs Faculty/ Staff Informed Printing Summer 2010 Fall 2010 Fall 2010 Spring 2011

17. Print Quota: Stage 1  Large Public Lab – Summer 2010 −Cooper, Martin, Brackett and etc −350-page limit for Undergrads −500-page limit for Grads −Duplex (2-sided) printout capability  each duplex printout counts as one page against the quota −Printing Kiosks will release print jobs in labs  Instructions will be located in each CCIT lab  Each computer will use a pop-up windows to give printing instructions −Tiger 1 Card provides identification to release print jobs 17

18. Printing Quota: Stage 1  Exceptions to Quota −No Current Exceptions −Determined on a Case-by-Case Basis −Print Volume Data does not Support Exceptions to the 350-page Quota −Data Suggests a Higher Demand for Plotting in Architecture – Solutions are being Discussed −Student Employees must Print all Job-related Documents using their Employee ID 18

19. Print Quota: Stage 2  Academic Labs – Fall 2010 −Migrate the print quota to include academic /smaller scale general use printing facilities 19

20. Print Quota: Stage 3  Informed Messaging – Fall 2010 – Spring 2011 −Sends messages to computer when a document is printed: summarizes print job and suggests alternate printers (based on reasonable financial thresholds) −Informs admin, faculty and staff about the environmental impact and cost of their printing −Provides suggestions for most efficient printer options 20

21. More Information  Visit website below for full policy information about print quota:  www.clemson.edu/ccit/printquota www.clemson.edu/ccit/printquota 21