1. Peter Batt | 1 ISSA ICT-Working Group Madrid, 18. April 2005 eGovernment in the Deutsche Rentenversicherung (German Pension Insurance)

2. Peter Batt | 2 Iceberg eGovernment Front-end: Internet Back-end: Infrastructure and processes

3. Peter Batt | 3 Internal Workflow - Present Situation - Akte 25 350554 K 051 Tester Senior Eingabe - Format change! - Time-wasting! - Paper-wasting! Processor Processing in rvGlobal ® XXX X X

4. Peter Batt | 4 Internal Workflow - Future Situation - (eBAFG) ProcessorTesterSenior Processing in rvGlobal ® Electronic Signature eArchiv (DMS) No change of Format! Fast information transport! Fewer printouts!

5. Peter Batt | 5 Component – DMS - Document Management System - Post Office (Scan-Subsystem) Virtual Post Office Export to… - XML - eg Document Management System (DMS) Letters and faxes E-Mails Processor

6. Peter Batt | 6 Component – DMS - Scan-Subsystem - Sorted by Size an format Post is opened And sorted by type (application, free text etc.) scanningindexing Export into an archive (DMS) Letters, Faxes

7. Peter Batt | 7 TrustCenter Component - VPS - Virtual Post Office - Bussiness partnersOur Customers eArchiv (DMS) Business Application E-Mail System (Lotus Notes) E-Mail Internet Virtuelle Poststelle VPS

8. Peter Batt | 8 TrustCenter Component - TrustCenter E-Mail Attachment: Mail - Anhang Customer VPSE-Mail-Client Processor E-Mail Attachment: E-Mail Attachment: E-Mail Attachment: E-Mail-Client

9. Peter Batt | 9 eSolution / eCash Signs the document Signed document Certificate is checked Signature is checked Document is processed further document Processor BProcessor A TrustCenter Card-reader

10. Peter Batt | 10 eSolution / zusy - Highlights and Chances… - Highlights (really) large quantities - 30 Million application forms per annum (really) large number of partners we communicate with - up to 18.000 Chances to use state-of-the-art new IT-Technologie OOP (Object Oriented Programming) –modern basis for software development DMS (Document Management System) –An almost paperless office, boost to efficiency design of data structure with XML

11. Peter Batt | 11 eLearning Definition: Learning by using electronic media, generally taken to mean learning using a computer. Multimedial learning Various senses are activated Interactive learning The student is part of the learning process Self-paced learning The student can learn where, when and how he or she will Potential saving of costs No travel costs

12. Peter Batt | 12 eLearning The mixture is important! The mixture of... ++ = Blended Learning Online- Learning Classroom- courses Tutorial aid

13. Peter Batt | 13 Questions? Many Thanks!

14. Peter Batt | 14 eSolution / zusy - The Law on old-age wealth - Nickname: Riester-Pension Passed legislation on 11th of May, 2001 Objective: Promote private, capital-based funding for old-age provision Means: State-Incentives Administration: assignment for the BfA

15. Peter Batt | 15 eSolution / zusy - Challenge: number of partners we communicate with - Family aid Business Partners State insurance Tax office Various other offices Insurance companies, banks etc. City administration, courts etc.