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Published byKatrina Haynes Modified over 9 years ago
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New Rules…New Tools Ground breaking changes No longer is mobile just a way to get one time donations. The new standards that take effect today will allow you to build your donor list in a way never before possible. Opt-in donors immediately upon the initial text donation. Ongoing communication Reoccurring monthly ask. Capture critical donor data via mobile.
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Social Media Overview and Lessons Learned Effective February 2, 2009 all Text Donations include Auto Opt-in (15minutes) 1.One time donation with opt-in and 4 messages per month including ask. 2.Example: Set up Opt-in Program 3.Example: Send up to 4 messages every month including one ask (mobile user only has to reply to ask with YES to donate) New Donor Data Collection System via Mobi-Web (15minutes) 1.WAP- Donor Data collection 2.How to create a donor data collection Campaign on mGive 3.Example: Video of ASPCA WAP push example and donor data in mGive. Facebook Upgrades (15-minutes) 1.How to create and send email to drive Facebook participation 2.Example: User Links from email directly to your organization on mGive application 3.Example: User adds mGive to their profile 4.Example: User invites 20 friends Webinar Agenda
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2009 -The year of Mobile Giving Think of online giving 10 Years ago. What can we learn? What can we expect?
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Remember the History of Online Giving in the US! In 1997 a handful of NPOs launched with no real measurable results. Online giving started with a few more serious effort in 1998. In year two (1998) the entire channel only raised $300K. Many were skeptical that this new technology would work in the traditional world of fundraising. In year three (1999) there was quite an increase as donors gave $10 million online due to increased comfort levels with online transactions in general. In 2007 US online donors gave $10.44 Billion
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As donors became comfortable with the technology donation revenues skyrocketed! Source: Harvard University Initiative on Social Enterprise and tedhart.com
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Reach more donors with Mobile Sources: NCTA, CTIA. MMA and Pew Research.
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What nonprofits can learn from Obama's win Popularity of Text Messaging. Obama's embrace of text messaging reflects the medium's growing popularity as a branding and marketing tool. In June, 116.6 million people, or 52% of U.S. mobile subscribers, sent a text message, according to M:Metrics Inc. The power of Social Networking. Obama's YouTube videos, for example, were watched 90 million times, his social-networking site recruited 8 million volunteers and he amassed more than 2 million supporters on Facebook, alone. Micro-Donations work! Obama raised a record-setting $605 million for his campaign-mostly from small, $10 and $25 donations from 3.1 million donors Put all these things together and you get:
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Things to Remember when planning a new media strategy Be consistent with your message Create a movement around your cause, not just awareness for your group Use multiple forms of electronic communication simultaneously Partner with groups fighting for the causes you champion Make your site a portal for action Use social media to ask people for their input and help in solving the social problem at the core of your mission
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Happy Anniversary Mobile Giving! 1 year anniversary of Mobile Giving 1 st year outpaced 1 st year of online giving 2008 -success with one time gifts Feb 2, 2009 -Now you can collect donations and capture donor data/ establish an ongoing relationship. In the past the gift was the end of the relationship. Now it’s the beginning.
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Let’s take a look at a classic mobile donation from Stand Up to Cancer
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Message flow with auto opt-in! To : 40202 Message: STAND Reply : 40202 Message: YES To confirm your $5 donation to Stand up to Cancer please reply with YES Visit SUTC.org/T or text HELP. Text STOP to cancel. Thanks! $5 will be charged to your phone bill. Txt STAND and give up to 5 times. Info? Visit su2c.org/T or txt HELP. STOP to cancel.. Thanks for supporting the Stand Up To Cancer. Up to 4/msg/mo. To Optout reply STOP. Other charges may apply.. User Sends STAND User gets request for confirmation User Sends YES User gets Opt-n notification User gets Donation Confirm NEW
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After the initial mobile donation you may send up to 4 messages every month including one Ask! Stand Up to Cancer: Reply now with YES. To confirm a $5 donation and have the charge added to your mobile bill. Help make Cancer History! Stand Up to Cancer: 1 in 4 men will be diagnosed with Prostate cancer. Make sure to get screened! Go to SUTC.org for details and info! Stand Up to Cancer: Make sure to watch our TV special on ABC. 3 07 09 at 9pm ET. Visit SUTC.org for more info today!! Organizational updates, critical info and success reports. Issue event invites. and drive participation. Donor Data Collection Stand Up to Cancer: Thanks so much for your help. Learn how to volunteer and or just stay informed. Click this link http://m.mgive.com/5 Monthly Ask!!! Donor Simply replies YES to give $5!
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How to use new mGive tools! Alert Messages Monthly Ask Donor Data Collection
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For more info please visit www.mgive.com or call 303-531-5505 X18 www.mgive.com
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