1. Training In New Technologies (TNT) PLQIF Project 2012-13 Alana Ward Libraries, Museums and Archives Manager Inverclyde Council

2. Background People’s Network implementation in 2001/2 Training programme (with IT components) since 2009 Skills survey – staff lacking IT confidence

3. The Response PLQIM Fund bid 2012-3: Training In New Technologies Partnership with North Ayrshire Libraries Training Needs Analysis

4. Training Needs Analysis Inverclyde How confident are you in using the following whether it be for work or personal use? Answer OptionsI am confident I am fairly confident I lack some confidence I am not so confident I am not aware of this service Response Count iPads 115612034 Android tablets (e.g. Samsung Galaxy, Google Nexus, Kindle Fire etc) 31588034 iPods 86513032 MP3 players (e.g. Sony MP3 315610034 eReaders (Kindle, Sony Reader, Kobo etc) 87118034 Facebook 111227234 Twitter 59612133 Flickr 29714234 Blogs 311612234 Wikis 65614233 Clouds (iCloud, Google Docs etc) 68416034 RSS Feed 25108833 YouTube 14739134 Setting up Overdrive for eBooks 18716032 Borrowing eBooks from Overdrive 19618034 Downloading audio books (Overdrive/One Click Digital) 091113033 Digital magazines (set up and borrowing) 05514933 Mobile apps 83910333 Podcasts 44714534 QR Codes 34712834 Augmented reality 01492034 Other (please specify) 1 answered question34 skipped question0

5. Hardware 10 x iPads 10 x Nexus 7s 5 x Kobo Touches 5 x Sony PRS-T2 5 x SanDisk Clip Zips (MP3) 2 x Kindle Fires

6. Hosting Hosted by Dreamhost on a Moodle server. Moodle is a virtual learning environment. Staff can access any time, from anywhere, with any device.

7. www.librarystaff.info

9. Content How to use Moodle eAudio services eReaders and digital services iPads and other tablets Quizzes Social Media – Facebook and Twitter Social Media – other accounts and apps

10. Outcomes Increased confidence and knowledge amongst staff. Improved level of assistance offered to library users. Increased use of digital library services, inc. eBooks, eAudio and online resources. Increased and consistent use of social media to promote all library services.

11. Evaluations “I like being able to work through the course at my own pace.” “Enjoyed using Moodle and good to know I can go back and do further practice in my own time.” “It was helpful to be able to practise with different devices.” “Would benefit from more practice.”

12. Future Plans Share model with other authorities. Develop Moodle into staff wiki. Incorporate competencies into performance reviews and future recruitment. Roll out taster sessions for visually impaired.

13. Contact for log-ins Pamela McLean Learning Services Librarian Inverclyde Libraries Pamela.McLean@inverclyde.gov.uk 01475 712330

14. Questions