1. eReg 2.0 CNLP Brief June 11 th, 2014

2. Where we were Where we were – In July, 2013, the training registration process had too many manual processes. – Too many steps were needed to register participants (learners) – Each training registration took about 20 minutes Transition to current process – (eReg 1.0) – September 2013 – identified options – October 2013 – Training collaborated with IT branch – November 2013 – eReg 1.0 implemented – Benefits and limitations

3. The Business Problem – Moving beyond eReg 1.0 Lost Training Opportunities - Poor data and conflicting processes result in under and over booking leading to lost training opportunities. Class Cancellations - This directly affects CalHR customers (class cancellations), training partners, instructors, and accounting. Enhanced Data capturing - The continued success of the Statewide training required statewide training to make better data driven decisions.

4. What’s Improved with eReg 2.0 No more: – Reservations; only paid for bookings – No more Cal 46 paper forms/faxes – No more reconciling unpaid reservations with Cal46 payment information Enhanced analytics and demographic capabilities Automatic email notification (system generated) based upon registration activities (request, approve, deny) eReg 2.0 offers improved scheduling and workflow for approvals Reduce average registration processing time from 10 to approximately 8 minutes

5. Roles Requesters – The person requesting training. It may by the learner or a designated POC Approvers – The person designated by the requester. Approvers need spending obligation authority or have an internal process which grants them approval authority. Training Admins – CalHR training coordinators Accounting – Processes all forms of payments

6. Student input On Line eReg Record Send eReg reservation number to Student Generate Daily Roster Report eReg Data 46 Rec’d? Update Daily Roster Report Send Confirmation email 46 Rec’d? Remove Record End Process Monthly Invoice Datasheet Y Y N N fax / efax Split File By Person and Class Last First Class title Update Billing Workbook Payment Info Type Supervisor Send Disenroll ment Letter + Reminder Send Reminder 1-2 days Update Statewide Register X No shows Cancels Student Attends Training Current Build eReg 1.0

7. Requester input On Line Pg 2 eReg Record Process Monthly Invoice Datasheet Update Statewide Register X No shows Cancels Student Attends Training eReg Data Email: Approve? Email: Disapprove Approver Funding Data Pg 3 PO number Contract Cal Card - XXXX Requester input On Line Pg 1 1.Requester inputs initial data in eReg Registration Form (page1) 2.Requester inputs approver and demographics data in eReg Registration Form (page2) 3.eReg: 1.Begins disapproval countdown timer (72 hours) 2.Generates email to Approver with approve/disapprove links 4.Approver clicks “approve” link on email 5.Approver enters funding data in eReg (page3) 6.eReg generates email with funding info to CalHR/Acct’g (credit is manually handled between approver and acct’g) 7.eReg generates email acknowledgement to Requester Accounting/CalHR/Requester eReg Data Approval Updated eReg 2.0

19. Acknowledgements – e-Reg team members Kristene Marshall – Statewide Training Laurel Robinson – Statewide Training David Gay – Information Technology Rick Black – Information Technology Nick Buffalo – Information Technology Susan Barnes - Accounting Primo Siador – Accounting

20. Acknowledgements – e-Reg focus group participants Michelle Edwards – Dept. Developmental Services Sue Teafatiller – Victim’s Compensation Board Carrie Edwards – Air Resources Board Riza Kahn – Barbara Rivers – Department of Public Health Brittney Trost – State Treasure’s Office

21. Any Questions?????

22. Thank you for your time