1. CLUB CARE THE CLUB IMPROVEMENT THE CLUB IMPROVEMENTPROGRAM

2. CLUB CARE THE CLUB IMPROVEMENT PROGRAM Q: Why have such a Program? Q: Why have such a Program? A: To lift the satisfaction level of members A: To lift the satisfaction level of members which in turn leads to better retention which in turn leads to better retention

3. CLUB CARE THE CLUB IMPROVEMENT PROGRAM Q: How does it work? A: Members anonymously complete a Club Care Survey form – the answers enable Care Survey form – the answers enable the club to identify the areas that may the club to identify the areas that may need strengthening need strengthening

4. CLUB CARE THE CLUB IMPROVEMENT PROGRAM Q: When should members complete the Q: When should members complete the Club Care Survey? Club Care Survey? A: (a) Just before the start of each Lion’s A: (a) Just before the start of each Lion’s Year Year (b) At least 9 weeks before undertaking a planned (b) At least 9 weeks before undertaking a planned Club Membership Growth campaign Club Membership Growth campaign (this enables you to strengthen any weak (this enables you to strengthen any weak areas prior the arrival of your new members) areas prior the arrival of your new members)

5. CLUB CARE THE CLUB IMPROVEMENT PROGRAM Q: Where can I obtain the Club Care Survey Q: Where can I obtain the Club Care Survey Form? Form? A: From mid February you will be able to A: From mid February you will be able to download the 2008 survey form download the 2008 survey form from the MD Website – from the MD Website – http://www.lionsclubs.org.au http://www.lionsclubs.org.au

6. CLUB CARE THE CLUB IMPROVEMENT PROGRAM Q: Is the Club Care Survey form different to the 2006 – 2007 form? to the 2006 – 2007 form? A: Yes it is – changes are made as a result of answers provided in the previous year – some new provided in the previous year – some new questions are asked, while others are deleted – questions are asked, while others are deleted – your responses are also helping fine tune how your responses are also helping fine tune how Clubs, our District and our Multiple District can Clubs, our District and our Multiple District can better meet the aspirations of Lions in the early better meet the aspirations of Lions in the early years of this century years of this century

7. CLUB CARE THE CLUB IMPROVEMENT PRORAM Many Clubs participated in the 2006 – 2007 Many Clubs participated in the 2006 – 2007 Survey – We thought it may be helpful to you, to revisit the questions in that survey, and as well to provide recommendations for Survey – We thought it may be helpful to you, to revisit the questions in that survey, and as well to provide recommendations for consideration should one or more of the areas surveyed need attention to further improve the satisfaction level of your members consideration should one or more of the areas surveyed need attention to further improve the satisfaction level of your members

8. CLUB CARE THE CLUB IMPROVEMENTPROGRAM CLUB CARE THE CLUB IMPROVEMENTPROGRAM BOARDMEETINGS

9. BOARD MEETINGS Does your club hold it’s Board Meetings: As part of a Dinner Meeting As part of a Dinner Meeting As part of a social activity As part of a social activity Separately – only as a Board Meeting Separately – only as a Board Meeting Other Other

10. RECOMMENDATIONS Regardless of current scheduling of Regardless of current scheduling of Board Meetings, review with full Board Meetings, review with full membership if the current scheduling membership if the current scheduling remains the preferred option remains the preferred option It is recommended this review take It is recommended this review take place on an annual basis place on an annual basis

11. BOARD MEETINGS How often does your club hold How often does your club hold a Board Meeting? a Board Meeting? Monthly Monthly More Often More Often Less Often Less Often Not Sure Not Sure

12. RECOMMENDATION If held other than monthly, consider changing to monthly If held other than monthly, consider changing to monthly

13. BOARD MEETINGS BOARD MEETINGS DO BOARD MEETINGS START ON TIME? DO BOARD MEETINGS START ON TIME? YES YES NO NO NOT SURE NOT SURE

14. RECOMMENDATIONS Is the starting time appropriate for members? If not change to a time that suits If not change to a time that suits the majority the majority If the majority favour a different day or If the majority favour a different day or night make the change night make the change

15. BOARD MEETINGS Do Board Meetings usually Do Board Meetings usually finish on time? finish on time? Yes Yes No No Not Sure Not Sure

16. RECOMMENDATIONS If not finishing on time because of a late If not finishing on time because of a late start, see recommendations 2 slides back start, see recommendations 2 slides back If not doing so, use an agenda with a If not doing so, use an agenda with a copy given to everyone at the meeting – copy given to everyone at the meeting – Chairman to firmly, but gently, keep to it Chairman to firmly, but gently, keep to it Encourage members to speak only once Encourage members to speak only once to each agenda item to each agenda item

17. RECOMMENDATIONS CONTINUED Encourage those reporting to the meeting, to prepare concise reports, preferably in writing, in advance of the meeting – this includes President, Secretary and Treasurer Encourage those reporting to the meeting, to prepare concise reports, preferably in writing, in advance of the meeting – this includes President, Secretary and Treasurer Have Board members agree to a finish time and endeavour to stick to that time Have Board members agree to a finish time and endeavour to stick to that time

18. RECOMMENDATIONS CONTINUED Prior commencement of the meeting the secretary to open correspondence and make a written numbered listing showing each sender and the subject matter – the listing is given to each person present Prior commencement of the meeting the secretary to open correspondence and make a written numbered listing showing each sender and the subject matter – the listing is given to each person present In consultation with the President determine what will be read and what will be referred to – ensure however each member has, if required, access to all correspondence, along with the opportunity, where sought, to have the meeting discuss any item or items In consultation with the President determine what will be read and what will be referred to – ensure however each member has, if required, access to all correspondence, along with the opportunity, where sought, to have the meeting discuss any item or items

19. BOARD MEETINGS Does every member present at the Board Meeting receive a copy of the agenda? Does every member present at the Board Meeting receive a copy of the agenda? Yes Yes No No Not Sure Not Sure

20. RECOMMENDATION If not – Please arrange an If not – Please arrange an agenda for each person in agenda for each person in attendance attendance

21. BOARD MEETINGS How do you prefer to handle correspondence in Board Meetings? Everything must be read in full Everything must be read, but in summary form Use a written and numbered summary Don’t read it, just table it Secretary can exclude non Lions advertising You really don’t mind how they do it

22. RECOMMENDATIONS If answers given suggest members would like correspondence handled in a manner different to that currently used – make the change If answers given suggest members would like correspondence handled in a manner different to that currently used – make the change If you make a change revisit the issue after 3 months to see if in reality members are happy with the end result If you make a change revisit the issue after 3 months to see if in reality members are happy with the end result

23. BOARD MEETINGS The level of formality in Board Meetings The level of formality in Board Meetings is: About right is: About right Too formal Too formal Too informal Too informal

24. RECOMMENDATIONS If considered to be either too formal If considered to be either too formal or too informal, adjust accordingly or too informal, adjust accordingly If adjustments are made, after If adjustments are made, after 3 months check to see if the right 3 months check to see if the right adjustment has been made adjustment has been made

25. BOARD MEETINGS The atmosphere in debate during Board Meetings is: The atmosphere in debate during Board Meetings is: About right About right Could be better Could be better Must be improved Must be improved

26. RECOMMENDATIONS If of concern, openly discuss with Board Members how the atmosphere can be improved If of concern, openly discuss with Board Members how the atmosphere can be improved Generally a firm, yet gentle chairman, using an agenda and keeping to it will aid a polite atmosphere, as will an understanding that members speak once to each matter under discussion – once that is, unless the mover of a motion or where further comment is sought – Generally a firm, yet gentle chairman, using an agenda and keeping to it will aid a polite atmosphere, as will an understanding that members speak once to each matter under discussion – once that is, unless the mover of a motion or where further comment is sought – All discussion to be through the chairman All discussion to be through the chairman

27. CLUB MEETINGS At non Board Meetings which would you prefer: Meals for everyone Meals for everyone No meals for anyone No meals for anyone As an individual you can choose to dine or not As an individual you can choose to dine or not Only serve a light snack or supper Only serve a light snack or supper Everyone brings something to share Everyone brings something to share Tea/coffee only Tea/coffee only

28. RECOMMENDATIONS Should a majority wish for a change, Should a majority wish for a change, make the change make the change After 6 months, resurvey members – they may be fine with the changes made – or having tasted change, they may wish to revert back or make some other modification After 6 months, resurvey members – they may be fine with the changes made – or having tasted change, they may wish to revert back or make some other modification

29. CLUB MEETINGS What would be your level of concern if your What would be your level of concern if your club had only one meeting per month (other club had only one meeting per month (other than Board Meetings)? than Board Meetings)? You only have one meeting now You only have one meeting now You would welcome the change You would welcome the change You would not be concerned about it You would not be concerned about it You would have minor concerns about it You would have minor concerns about it You would have major concerns about it You would have major concerns about it You don’t have an opinion about it You don’t have an opinion about it

30. RECOMMENDATIONS Should most members welcome the change, have no or only minor concerns and where no member has a major concern, we recommend you change to one meeting per month, providing you monitor the outcome by resurveying members after 3 to 4 months Should most members welcome the change, have no or only minor concerns and where no member has a major concern, we recommend you change to one meeting per month, providing you monitor the outcome by resurveying members after 3 to 4 months Where a small minority have a major concern, providing they do not intend to resign, we again recommend the change be implemented Where a small minority have a major concern, providing they do not intend to resign, we again recommend the change be implemented If a large number have major concerns, do not make any change If a large number have major concerns, do not make any change

31. CLUB MEETINGS If you have a partner who is not a Lion would they be more or less If you have a partner who is not a Lion would they be more or less likely to join if club meetings were once monthly? likely to join if club meetings were once monthly? Yes, more likely Yes, more likely Maybe, not sure Maybe, not sure No, unlikely to No, unlikely to Does not apply to you Does not apply to you

32. RECOMMENDATIONS Where a number of partners are likely to join, we recommend the change to monthly meetings be made, providing you’re not going to lose a similar or greater number of current Lions Where a number of partners are likely to join, we recommend the change to monthly meetings be made, providing you’re not going to lose a similar or greater number of current Lions

33. CLUB MEETINGS Your system of welcoming visitors and introducing guests to meetings (other than Board Meetings) is: Your system of welcoming visitors and introducing guests to meetings (other than Board Meetings) is: Handled well Handled well Could be better Could be better Must be improved Must be improved

34. RECOMMENDATIONS If answered could be better or must be If answered could be better or must be improved: improved: For a known visitor have a pre For a known visitor have a pre determined Lion meet, greet and host determined Lion meet, greet and host for the meeting, including: one on one for the meeting, including: one on one introduction to all Lions, if able purchase a introduction to all Lions, if able purchase a drink and at conclusion give thanks for drink and at conclusion give thanks for attending attending

35. RECOMMENDATIONS CONTINUED For an unknown visitor: For an unknown visitor: Whoever is on the door to quickly arrange for another member to do the hosting and introductions etc as just previously outlined for greeting and hosting a known visitor Whoever is on the door to quickly arrange for another member to do the hosting and introductions etc as just previously outlined for greeting and hosting a known visitor

36. RECOMMENDATIONS CONTINUED Where the visitor is the guest speaker: Where the visitor is the guest speaker: In addition to the introductions etc for both known and unknown visitors as previously outlined, ensure the speaker is formally introduced early in the meeting – also, before the meeting obtain a suitable profile, so at the appropriate time, a professional introduction can be made (print in bulletin too) – give thanks following the address and at the conclusion of the meeting In addition to the introductions etc for both known and unknown visitors as previously outlined, ensure the speaker is formally introduced early in the meeting – also, before the meeting obtain a suitable profile, so at the appropriate time, a professional introduction can be made (print in bulletin too) – give thanks following the address and at the conclusion of the meeting

37. CLUB MEETINGS Keeping Club Meetings interesting Is: Handled well Handled well Could be better Could be better Must be improved Must be improved

38. RECOMMENDATIONS If answered could be better or must be improved: Refer to the many interesting concepts in the Pride in Growth Manual in the Club Care section (on the MD website early March) and in Particular, the sections containing: The Dinner Meeting Kit & The Dinner Meeting Kit & The Tail Twister’s Kit The Tail Twister’s Kit

39. CLUB MEETINGS The number of guest speakers is: The number of guest speakers is: About right About right Not enough Not enough Too many Too many

40. RECOMMENDATIONS If necessary, adjust the number of guest speakers in accordance to answers provided by members If you need to increase the number and you have difficulty sourcing speakers, Contact other clubs in your zone to learn of suitable speakers who have addressed their meetings

41. RECOMMENDATIONS CONTINUED Ask your District to set up a central guest speaker list, to which all clubs contribute by forwarding to District the names and contact details of each guest speaker they have District officers are a resource base for imparting information while doubling as guest speakers

42. RECOMMENDATIONS CONTINUED If concerned about not having a large enough If concerned about not having a large enough group of members to address: group of members to address: - Invite neighbouring clubs to join you and/or - Invite neighbouring clubs to join you and/or - Invite groups within the community who are likely to be interested in the speaker’s address, to join you (you may get new members from doing this) - Invite groups within the community who are likely to be interested in the speaker’s address, to join you (you may get new members from doing this) If no guest speaker chairman, appoint one If no guest speaker chairman, appoint one

43. CLUB MEETINGS The Activities of the Tail Twister are: The Activities of the Tail Twister are: Handled well Handled well Could be better Could be better Must be improved Must be improved

44. RECOMMEDATIONS If answered could be better or must be If answered could be better or must be improved see the Tail Twister’s Kit in improved see the Tail Twister’s Kit in the Club Care section of the Pride in the Club Care section of the Pride in Growth manual (on the MD website early Growth manual (on the MD website early March) March) If the Tail Twister continues to struggle If the Tail Twister continues to struggle appoint an assistant appoint an assistant

45. CLUB MEETINGS At meetings, keeping members At meetings, keeping members informed about club activities and informed about club activities and decisions is: decisions is: Well handled Well handled Could be better Could be better Must be improved Must be improved

46. RECOMMENDATIONS If could be better or must be improved: If could be better or must be improved: Arrange for Vice Presidents and or Arrange for Vice Presidents and or committee chairmen to give timely, but committee chairmen to give timely, but short informative reports both prior and short informative reports both prior and after activities after activities When those persons know they’ll not be When those persons know they’ll not be in attendance, have them provide the in attendance, have them provide the information to another Lion to report information to another Lion to report

47. CLUB MEETINGS The venue for the meetings is: The venue for the meetings is: Satisfactory Satisfactory Could be better Could be better Must be improved Must be improved

48. RECOMMENDATIONS If could be better or must be If could be better or must be improved, investigate other improved, investigate other options options

49. CLUB MEETINGS The number of visits to other clubs is: The number of visits to other clubs is: About right About right Not enough Not enough Too many Too many

50. RECOMMENDATIONS If necessary increase or decrease – if If necessary increase or decrease – if increasing select dates and increasing select dates and appoint a visitation chairman to arrange appoint a visitation chairman to arrange visits to other clubs, and visits by other visits to other clubs, and visits by other clubs to your meetings clubs to your meetings Offer to host a combined meeting with Offer to host a combined meeting with other clubs in your Zone other clubs in your Zone

51. CLUB MEETINGS What is your club’s policy on Partner What is your club’s policy on Partner Meetings: Meetings: Club has Partner Meetings Club has Partner Meetings Partners are always welcome Partners are always welcome Not sure Not sure

52. RECOMMENDATION If your club does not have If your club does not have Partner Meetings it is Partner Meetings it is recommended you consult recommended you consult with members re having some with members re having some - Review after six months - Review after six months

53. CLUB MEETINGS If your club has Partner Meetings, are the number held: If your club has Partner Meetings, are the number held: About right About right Not enough Not enough Too many Too many

54. RECOMMENDATION If not enough or too many, If not enough or too many, adjust as necessary adjust as necessary

55. CLUB MEETINGS If your spouse or partner is not a Lion, do they usually enjoy club meetings: Enjoys them Enjoys them Doesn’t enjoy them Doesn’t enjoy them Doesn’t attend Doesn’t attend Does not apply to you Does not apply to you

56. RECOMMENDATIONS If doesn’t enjoy them, ask partners their If doesn’t enjoy them, ask partners their views on how to improve them to make views on how to improve them to make them more enjoyable them more enjoyable Pay particular attention to the formation Pay particular attention to the formation of cliques at Partner Meetings – see of cliques at Partner Meetings – see recommendations titled ‘Before the recommendations titled ‘Before the Meeting’ in the Club Care section of the Pride Meeting’ in the Club Care section of the Pride in Growth Manual (on MD website early March) in Growth Manual (on MD website early March)

57. COMMUNICATION Providing you with information on what Providing you with information on what Lions do and their history: Lions do and their history: Handled well Handled well Could be better Could be better Must be improved Must be improved

58. RECOMMENDATIONS Ask members where they seek Ask members where they seek improvement – subject to answer, one or improvement – subject to answer, one or more of the following: more of the following: Encourage members to attend District Encourage members to attend District organised training courses organised training courses (clubs may wish to assist with cost) (clubs may wish to assist with cost)

59. RECOMMENDATIONS CONTINUED Arrange through District to have Arrange through District to have Lions Orientation sessions at your Lions Orientation sessions at your meetings meetings Ask District officers to be guest speakers at your meetings Ask District officers to be guest speakers at your meetings

60. RECOMMENDATIONS CONTINUED Arrange to have a 2 to 3 minute information brief on a topic of interest at each of your meetings – the Multiple District prepared Administration Manual contains a substantial number of prepared briefs which can be used. Arrange to have a 2 to 3 minute information brief on a topic of interest at each of your meetings – the Multiple District prepared Administration Manual contains a substantial number of prepared briefs which can be used.

61. COMMUNICATION How your Club does inductions: How your Club does inductions: Handled well Handled well Could be better Could be better Must be improved Must be improved

62. RECOMMENDATIONS Use a sample induction from the Use a sample induction from the Club Membership Growth section of Club Membership Growth section of ‘Pride in Growth’ available on the MD ‘Pride in Growth’ available on the MD website from early March website from early March President may wish to delegate the President may wish to delegate the Induction to a well spoken Lion Induction to a well spoken Lion

63. COMMUNICATION Training courses provided by Lions: Training courses provided by Lions: Handled well Handled well Could be better Could be better Must be improved Must be improved

64. RECOMMENDATIONS If could be better or must be improved, If could be better or must be improved, find out specific concerns of your find out specific concerns of your members and advise the DG who in members and advise the DG who in conjunction with the Development (MERL) team, if felt necessary will conjunction with the Development (MERL) team, if felt necessary will endeavour to implement improvements endeavour to implement improvements

65. COMMUNICATION Attitude to new ideas or suggestions in Attitude to new ideas or suggestions in your club: your club: Handled well Handled well Could be better Could be better Must be improved Must be improved

66. RECOMMENDATIONS If could be better or must be improved, If could be better or must be improved, advise club members the survey revealed advise club members the survey revealed the problem exists – ask them to keep it the problem exists – ask them to keep it in mind before rejecting new ideas – try in mind before rejecting new ideas – try to build an attitude of how to make an idea to build an attitude of how to make an idea work, rather than why it will not - Be very work, rather than why it will not - Be very careful not to upset members, especially careful not to upset members, especially new members, when ideas come forward new members, when ideas come forward

67. COMMUNICATION How members of your club relate to each Other: Handled well Handled well Could be better Could be better Must be improved Must be improved

68. RECOMMENDATIONS If could be better or must be improved, advise the survey has revealed the problem exists – Eliminate cliques by If could be better or must be improved, advise the survey has revealed the problem exists – Eliminate cliques by mixing the members at meetings, mixing the members at meetings, projects and socials projects and socials At each meeting have a member speak At each meeting have a member speak about their life to date about their life to date

69. COMMUNICATION Recognition given to individual members of the club is: Handled well Handled well Could be better Could be better Must be improved Must be improved

70. RECOMMENDATIONS President at Club Meetings to recognise those who lead projects and those who assist – Project Chairmen to thank Lions at the project, as well as thanking them at the next Club Meeting - Develop an awards program from certificates through to the various Lions awards

71. COMMUNICATION In the last 3 years, has your present club completed the ‘Member Skills/Interests’ Survey: Yes Yes No No Not sure Not sure You don’t know what it is You don’t know what it is

72. RECOMMENDATION If all or any members have not If all or any members have not completed this survey form, have completed this survey form, have them do so – the form is in the Club them do so – the form is in the Club Care section of the Pride in Growth manual Care section of the Pride in Growth manual on the MD website from early March - on the MD website from early March - endeavour to match the skills and interests of endeavour to match the skills and interests of members with the activities undertaken by the members with the activities undertaken by the club club

73. COMMUNICATION Your Club Bulletin or Newsletter is: Your Club Bulletin or Newsletter is: Useful Useful Could be better Could be better Don’t have one Don’t have one

74. RECOMMENDATION If could be better, have editor seek ideas If could be better, have editor seek ideas from members – Seek guidance from from members – Seek guidance from District PRO and District Newsletter District PRO and District Newsletter Editor – The District Governor can Editor – The District Governor can recommend publications from other recommend publications from other Clubs for ideas to aid improvement, or if Clubs for ideas to aid improvement, or if you currently do not have a publication, you currently do not have a publication, these same contacts can help you start these same contacts can help you start one one

75. SOCIAL ACTIVITIES The number of social activities is: The number of social activities is: About right About right Too many Too many Too few Too few

76. RECOMMENDATIONS If necessary simply make an adjustment If necessary simply make an adjustment If there’s a need to increase socials see If there’s a need to increase socials see the many suggestions in the Club Care section the many suggestions in the Club Care section of the Pride in Growth manual (on the MD of the Pride in Growth manual (on the MD website from early March) – also seek ideas from website from early March) – also seek ideas from your own members – ask other clubs at Zone your own members – ask other clubs at Zone Meetings about their socials – If you don’t Meetings about their socials – If you don’t have one, appoint a Social Chairman have one, appoint a Social Chairman

77. SOCIAL ACTIVITIES The social program is: The social program is: Handled well Could be better Must be improved

78. RECOMMENDATIONS If could be better or must be improved, If could be better or must be improved, again seek ideas from members, and again seek ideas from members, and other clubs as well as consulting the other clubs as well as consulting the Club Care section of the Pride in Growth Club Care section of the Pride in Growth manual (on the MD website from early manual (on the MD website from early March) – this manual has a March) – this manual has a wide variety of ideas at all cost levels wide variety of ideas at all cost levels

79. SOCIAL ACTIVITIES Planning and execution of events is: Planning and execution of events is: Handled well Could be better Must be improved

80. RECOMMENDATIONS If could be better or must be improved, plan a calendar of social activities 6 and preferably 12 months in advance setting out dates, costs and any special requirements for each event – Fully detail events to members neither over or under selling – As an event comes closer, remind members at meetings and in club publications

81. SOCIAL ACTIVITIES Over a year, the total cost of social events is: Over a year, the total cost of social events is: About right Too high Too low

82. RECOMMENDATIONS If too high, change the type of socials to If too high, change the type of socials to bring costs down - for ideas, see the Club Care bring costs down - for ideas, see the Club Care section of the Pride in Growth manual available section of the Pride in Growth manual available on the MD website from early March – Also on the MD website from early March – Also discuss with your members and other clubs for discuss with your members and other clubs for ideas ideas If too low, members are probably looking If too low, members are probably looking for an increase in quality - again consult for an increase in quality - again consult with members and other clubs as well as with members and other clubs as well as referring to the Club Care manual referring to the Club Care manual

83. SOCIAL ACTIVITIES Ensuring social events are enjoyable for Ensuring social events are enjoyable for all: all: Handled well Handled well Could be better Could be better Must improve Must improve

84. RECOMMENDATIONS If could be better or must be improved, If could be better or must be improved, consult with members for their ideas of consult with members for their ideas of improvement – where your members improvement – where your members have differing needs of the social have differing needs of the social program, try to develop the program so program, try to develop the program so there’ll be some activities to cater for there’ll be some activities to cater for each set of needs, rather than a program each set of needs, rather than a program that appeals to some all the time and to that appeals to some all the time and to others, not at all others, not at all

85. SOCIAL ACTIVITIES If your spouse or partner is not a Lion, If your spouse or partner is not a Lion, do they usually enjoy social activities do they usually enjoy social activities Enjoys them Enjoys them Doesn’t enjoy them Doesn’t enjoy them Doesn’t attend Doesn’t attend Does not apply to you Does not apply to you

86. RECOMMENDATIONS If a number of partners do not enjoy the If a number of partners do not enjoy the social activities conduct a survey of the social activities conduct a survey of the the partners to determine what is needed the partners to determine what is needed to make the socials more enjoyable for to make the socials more enjoyable for them them

87. COMMUNITY SERVICE The number of community service The number of community service projects in your club is: projects in your club is: About right About right Too many Too many Too few Too few

88. RECOMMENDATIONS If too many, scale back – if not enough, If too many, scale back – if not enough, increase increase Recommend the implementation of the Recommend the implementation of the Lions Community Needs Analysis Lions Community Needs Analysis survey plus the Member Skills/Interests survey plus the Member Skills/Interests survey - both in the Club Care section of the survey - both in the Club Care section of the Pride in Growth manual on the MD website Pride in Growth manual on the MD website from early March, to help with either from early March, to help with either increasing or decreasing the number of projects increasing or decreasing the number of projects

89. COMMUNITY SERVICE The variety of the community service The variety of the community service projects is: projects is: About right About right Not enough Not enough Too much Too much

90. RECOMMENDATIONS If not enough increase the variety – if too If not enough increase the variety – if too much decrease the variety much decrease the variety Be guided by the results of the Lions Be guided by the results of the Lions Community Needs Analysis survey and Community Needs Analysis survey and the Members Skills/Interests survey - the Members Skills/Interests survey - both are listed in the Club Care section of the both are listed in the Club Care section of the Pride in Growth manual on the MD website Pride in Growth manual on the MD website from early March from early March

91. COMMUNITY SERVICE Planning and execution of the community Planning and execution of the community service program is: service program is: Handled well Handled well Could be better Could be better Must be improved Must be improved

92. RECOMMENDATIONS If not well planned and executed, where possible plan projects well in advance Appoint Chairmen with the necessary skills – those who can identify all tasks and how they need to be handled Only proceed if staffing power is okay

93. RECOMMENDATIONS CONTINUED Ensure those involved in each project Ensure those involved in each project know what is expected of them and that know what is expected of them and that they have the necessary skills and they have the necessary skills and resources to adequately execute each resources to adequately execute each project to a successful conclusion project to a successful conclusion

94. RECOMMENDATIONS CONTINUED Maintain a written record of Maintain a written record of both the planning and both the planning and execution stages of each execution stages of each project – this will be of great project – this will be of great benefit the next time the benefit the next time the project is implemented project is implemented

95. COMMUNITY SERVICE The amount of community service work The amount of community service work you do yourself is: you do yourself is: About right About right Somewhat more than you would prefer Somewhat more than you would prefer Somewhat less than you would prefer Somewhat less than you would prefer

96. RECOMMENDATIONS Increase or decrease in accordance with Increase or decrease in accordance with the aspirations of each member – please the aspirations of each member – please ensure members do not feel a pressure ensure members do not feel a pressure to do more than they’re comfortable with to do more than they’re comfortable with If overall the club does more or fewer If overall the club does more or fewer Projects, again be guided by the Lions Projects, again be guided by the Lions Community Needs Analysis and the Member Community Needs Analysis and the Member Skills/Interests surveys, both in the Club Care Skills/Interests surveys, both in the Club Care section of the Pride in Growth manual on the MD section of the Pride in Growth manual on the MD website from early March website from early March

97. COMMUNITY SERVICE In the last 3 years, has your present club conducted a Community Needs Analysis: Yes Yes No No Not sure Not sure You don’t know what this is You don’t know what this is

98. RECOMMENDATION If your club has not conducted If your club has not conducted the Lions Community Needs the Lions Community Needs Analysis in the last 3 years, it Analysis in the last 3 years, it is recommended you do so is recommended you do so The survey details are in the Club The survey details are in the Club Care section of the Pride in Growth Care section of the Pride in Growth manual on the MD website from early manual on the MD website from early March. March.

99. WHAT DO LIONS REALLY WANT Singing or playing a recording of the Singing or playing a recording of the National Anthem should happen: National Anthem should happen: Every meeting Every meeting Every second meeting Every second meeting Only special meetings Only special meetings Prefer not to do it at all Prefer not to do it at all You have no opinion You have no opinion

100. RECOMMENDATIONS Should a majority desire a change, make it Should a majority desire a change, make it Review with club membership Review with club membership after six months after six months

101. WHAT DO LIONS REALLY WANT Toast to the monarch should happen: Toast to the monarch should happen: Every meeting Every meeting Every second meeting Every second meeting Only special meetings Only special meetings Prefer not to do it at all Prefer not to do it at all You have no opinion You have no opinion

102. RECOMMENDATIONS Should a majority desire Should a majority desire a change, make it a change, make it Conduct a review after six Conduct a review after six months months

103. WHAT DO LIONS REALLY WANT Reading the Ethics should happen: Reading the Ethics should happen: Every meeting Every meeting Every second meeting Every second meeting Only special meetings & with Inductions Only special meetings & with Inductions Prefer not to do it al all Prefer not to do it al all You have no opinion You have no opinion

104. RECOMMENDATIONS It is recommended the Ethics should be presented at meetings where Inductions take place – at other meetings implement the majority view of members If a change is made, review that change After six months

105. WHAT DO LIONS REALLY WANT Reading the Lions Purposes/Objects should Reading the Lions Purposes/Objects should happen: happen: At every meeting At every second meeting Only special meetings & with Inductions Prefer not to do it at all You have no opinion

106. RECOMMENDATIONS It is recommended the Lion Purposes/Objects be presented at each meeting when an Induction takes place – at other meetings implement the majority view Should you make a change, review that Change after six months

107. WHAT DO LIONS REALLY WANT Having an invocation based on Christian beliefs should happen: Every meeting Every second meeting Only special meetings Invite non-Christians to say their own Use a period of silence for an invocation Prefer not to do it at all You have no opinion

108. RECOMMENDATIONS Should the majority desire a change, make it Should the majority desire a change, make it Review the change in six months Review the change in six months

109. WHAT DO LIONS REALLY WANT How many new members do you think your club should aim for: None None 5 10 10 15 15 20 20 Plus 20 Plus 20 You have no idea You have no idea

110. RECOMMENDATIONS Set out to achieve the majority view of the membership, but in doing so it is important to keep in mind that each Club has an obligation as part of it’s Charter to grow the organisation Consult the Club Membership Growth section of the ‘Pride in Growth’ manual for many excellent ideas on finding new members for your Club – Also discuss with your District Membership Chairman for ideas and possible assistance

111. WHAT DO LIONS REALLY WANT What age group or groups of new What age group or groups of new members do you think would be best members do you think would be best for your club: for your club: Under 35 years Under 35 years 35 – 49 years 35 – 49 years 50 – 64 years 50 – 64 years 65 or over 65 or over Any age will do Any age will do

112. RECOMMENDATIONS Read in the Club Membership Growth section of the ‘Pride in Growth’ manual, for the various ways to gain new members – as well consult with your District Membership Chairman – then put together an action plan to bring about your objective

113. WHAT DO LIONS REALLY WANT Clubs should reduce half yearly dues: Clubs should reduce half yearly dues: For pensioners For pensioners Where both partners are Lions Where both partners are Lions Special need cases Special need cases You disagree You disagree You have no opinion You have no opinion

114. RECOMMENDATIONS Clubs may determine a change in half yearly Clubs may determine a change in half yearly dues for the club portion only - Clubs are entitled dues for the club portion only - Clubs are entitled through the Lions constitutional process to seek a through the Lions constitutional process to seek a District dues variation at a District Convention, an District dues variation at a District Convention, an MD dues variation at an MD Convention, and an MD dues variation at an MD Convention, and an International dues variation at an International International dues variation at an International Convention (having first had a MD Convention or Convention (having first had a MD Convention or Council agree to ask the International Board to in Council agree to ask the International Board to in turn agree to put the variation to the International turn agree to put the variation to the International Convention) – Agreement at any level becomes more Convention) – Agreement at any level becomes more likely as a result of membership growth likely as a result of membership growth

115. WHAT DO LIONS REALLY WANT Thinking about your Club’s key positions on the Board – are there enough new faces on your Board each year: Yes, it is OK Yes, it is OK No, we need more new faces No, we need more new faces You have no opinion You have no opinion

116. RECOMMENDATIONS If a need for more new faces, and you have If a need for more new faces, and you have sufficient members agreeable to taking office, sufficient members agreeable to taking office, you can achieve this at your next election of you can achieve this at your next election of Club officers – this can be aided by long Club officers – this can be aided by long serving officers being prepared to step down serving officers being prepared to step down Where you have a lack of members you Where you have a lack of members you can implement one or more Membership can implement one or more Membership Campaigns (See the Club Membership Growth Campaigns (See the Club Membership Growth section of the ‘Pride in Growth’ for ideas to section of the ‘Pride in Growth’ for ideas to increase membership) increase membership)