1. Chapter 11 Establishing Response Standards 11-1

2. Introduction Establish standard policies and procedures Draw upon the experience we have gained in an effort to make the next incident safer Value of sharing information is obvious when we are talking about firefighter deaths Important to explain the different terms we use 11-2

3. Life Safety Initiative 11 National standards for emergency response policies and procedures should be developed and championed 11-3

4. Life Safety Initiative 11 TERMINOLOGY Overview SOPs versus SOGs Specific words with specific meanings Maintain original intent Common ways of relaying information Cont. 11-4

5. Life Safety Initiative 11 TERMINOLOGY Policies and procedures Mission statements Policies Are the why Procedures Are the how Cont. 11-5

6. Life Safety Initiative 11 TERMINOLOGY Standard operating procedures and guidelines Ensures consistency, effectiveness, and professionalism Training tool Procedure a more rigid term Guideline a softer term Must address most possible scenarios Cont. 11-6

7. Life Safety Initiative 11 TERMINOLOGY Writing style Overview Purpose Revision history Personnel affected Cont. 11-7

8. Life Safety Initiative 11 TERMINOLOGY Writing style Policy Definitions Responsibilities Procedure 11-8 Courtesy of Kenny Pritt Jr.

9. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Overview Create a system based on the different levels of applicability Series One (S-1), virtually all agencies Series Two (S-2), majority of agencies Series Three (S-3), specialized response Cont. 11-9

10. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Series One (S-1: National) Emergency response Develop standards Define emergency Improve safety Procedures based on legal opinion Cont. 11-10

11. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Series One (S-1: National) Emergency response Legal opinions differ Type of calls Apparatus Personnel responding Cont. 11-11 Courtesy of Kenneth J. Winter Sr.

12. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Series One (S-1: National) Apparatus positioning Proximity dangers Scene safety Protective barriers Textbooks for proper positioning Cont. 11-12

13. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Series One (S-1: National) Command system First arriving units NIMS Expansion and interoperability Cont. 11-13 Courtesy of Lt. Rob Gandee

14. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Series One (S-1: National) Risk management Risk-benefit analysis Tunnel vision Take human factors out of play Cont. 11-14

15. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Series Two (S-2 Template) PPE EMS Communications Incident safety officers Emergency traffic Cont. 11-15

16. Life Safety Initiative 11 LEVELS OF STANDARD POLICIES AND PROCEDURES Series Three (S-3 Specialized) Overview Operations teams Officer promotions Special events 11-16 Courtesy of Lt. Rob Gandee

17. Life Safety Initiative 11 IMPLEMENTING THE STANDARDS Overview Policy collaboration FESHE TRADE Assembling Modeling Adoption 11-17

18. Summary Fire and emergency services have been challenged on three different fronts The time has come for creating standard policies and procedures for many of our functions Break all policies into three different series It’s vital that all SOPs/SOGs follow the same format Collaboration by interested parties can assist in the assembly and modeling of national standards 11-18