1. Computer and Related Services An Industry Perspective Geneva September 2005

2. About WITSA Industry Perspective Enabling Environment CRS Services Electronic Commerce Software Agenda

3. Reaching the Global IT Community Through the World Information Technology And Services Alliance

4. 67 national IT industry associations Represents over 90% of world market Founded in 1978 as the World Computing Services Industry Association Oversight organization for biennial World Congress on Information Technology Host of other global and regional events Who Is WITSA?

5. WITSA Members Argentina Armenia Australia Bangladesh Benin Brazil Bulgaria Canada Chinese Taipei Colombia Costa Rica Czech Republic Ecuador Egypt Finland France Greece Hong Kong Hungary India Indonesia Israel Italy Japan Jordan Kenya Lebanon Lithuania Macedonia Malaysia Mexico Mongolia Morocco Nepal Netherlands Netherlands Antilles New Zealand Northern Ireland Norway Palestine Panama Philippines Poland Portugal Republic of Korea Romania Russia Senegal Singapore South Africa Spain Sri Lanka Sweden Syria Tanzania Thailand Trinidad & Tobago Tunisia Turkey Uganda Ukraine United Kingdom United States Uruguay Venezuela Vietnam Zimbabwe

6. Public Policy: advocating policies that advance the industrys growth and development Trade: facilitating international trade and investment in IT products and services Industry Cooperation: strengthening WITSAs national industry associations Networking: providing members with access to their peers in nearly every geographic region in the world WITSA Focus

7. World Congress on Information Technology 2004 Athens, Greece

8. Active programs in Algeria Bangladesh Indonesia Kenya Mongolia Morocco Nepal Philippines Rwanda Senegal Sri Lanka Tanzania Uganda

9. Digital Planet 2004 2.4 trillion USD in 2003 6.8% of world GDP 8% CAG 2003-2007 3.2 trillion USD by 2007 World ICT Market

10. Education Legal Regulatory - Competition WTO Commitments Enabling Environment

11. CRS Consultancy Data Processing Software Implementation (Other) Maintenance Training Data Base

12. The Dilemma Grid Computing Systems Integration Application Hosting Web Hosting

13. The Solution Application Hosting Grid Computing Systems Integration Web Hosting Consultancy Software Data Processing Data Base Other

14. Aggregation of commitments Telecommunications a base Mode 1 important Broad services commitments Electronic Commerce

15. Evolution of delivery models Creates efficiencies Classification moot Most favorable treatment Treatment of Software