1. 11th ICCRM, Seville, 2005

12. Association Database Research Module Online ICCA Membership Administration Online Further realisation of “Virtual Marketplace” between Membership Directory (suppliers) and Association Database (buyers) Connect ICCA Data directly to administration systems of Members 11th ICCRM, Seville, 2005 ICCA and Database Development in the future

13. INTERNATIONAL CONVENTION MONITOR 11th ICCRM, Seville, 2005 5 Case Study 2: International Convention Monitor

14. 11th ICCRM, Seville, 2005 Before… Request for congress information send out by letter, Response by letter, fax, e-mail etc….. Incomplete data, unreadable data, lot of time spending on handling mailing and data entry of response, low response/after deadline…

15. 11th ICCRM, Seville, 2005 Now… Congress data = Tailor made into existing current system Existing system (web based application) originally set up in 2003 for: events information Build up from scratch. List of wishes by NBTC given to external party. From there on: dynamic system

16. 11th ICCRM, Seville, 2005 WHAT? PAST DATA Holland Convention Monitor Annual Statistical overview of Holland FUTURE DATA Holland Convention Calendar Online Convention Calendar on Holland.com

17. 11th ICCRM, Seville, 2005 ACCOMMODATIONS REGIONAL CONVENTION BUREAUS 1 2 International congress information

18. 11th ICCRM, Seville, 2005 INPUT CONGRESS DETAILS (in 3 steps) Title Start - End date # Participants Corporate / Association meetings INGO, IGO Accommodation (address details – phone guide) Subject Description Planner details (when given) etc. SECURITY Password/ Username Postal code combined with House number

19. 11th ICCRM, Seville, 2005 OUTPUT HOLLAND Total # of international Congresses Total # of Participant days Average # of Participants per congress Average Duration Proportion Corporate/ Non-corporate Main congress Subjects CITIES All items above split out for the different cities/regions of Holland (National rankings)

20. 11th ICCRM, Seville, 2005 IMPORT, CHANGE, REMOVE Step 1:Congress (title, accommodation…) Step 2:Date congress Step 3:Type of Meeting Step 4:Information address Step 5:Organization details Step 6:Characteristics SEND -> Approval by NBTC before entry Database

21. 11th ICCRM, Seville, 2005

22. “One size does not fit all” Always keep the future end-user involved Keep up-to-date with technological possibilities Be realistic and stay focussed! Time challenge: Include 25-35% margin in planning and budget! Always create a pilot version first before continuation of the project Try to work with one developer An online research database is never finished and can always be improved 11th ICCRM, Seville, 2005 6 Do’s and Don’ts in Database Development

23. Keep databases “open” (ODBC) for future collaboration with other programmes Ownership of source code Support; service level agreement Privacy legislation Be an ambassador for your tool! 11th ICCRM, Seville, 2005 6 Do’s and Don’ts in Database Development

24. 1.Who is using the perfect research database? 2.Are you using an online tool and is this a standard software package or is it tailor-made? 3. How was it developed? 4. Do you share the experience of the Do’s & Don’ts list? 11th ICCRM, Seville, 2005 Questions