1. Library Services Amended by GD 12/09/2009 Welcome to Moorgate Library

2. Where can I find Moorgate Library? u Moorgate is at the heart of the City of London on the corner of Moorgate and London Wall u Moorgate Library is on the 3rd and 4th floors of Moorgate. Access is via the 3rd floor.

3. When is Moorgate Library open? TERM TIME Opening hours Monday 09:00 to 21:00 Tuesday 09:00 to 21:00 Wednesday 09:00 to 21:00 Thursday 09:00 to 21:00 Friday 09:00 to 21:00 Saturday 11:00 to 16:00 Sunday CLOSED HOLIDAYS: Check the Library Website for more information Note: service points close and equipment is turned off 15 minutes before the library closes

4. How do I use the Library? u Your university ID card is your library card u Undergraduates can borrow 16 items at a time u Postgraduates can borrow 20 items at a time u 4 short loan items at a time can borrow be borrowed

5. How do I find a book on the catalogue? u Go to the library catalogue homepage: http://catalogue.londonmet.ac.uk/ u For books on your READING LIST use, Author, Title or Author/Title search u For books on a TOPIC use a Keyword search

6. How do I find a book on the shelves? u Find the book details on the library catalogue u Check in which library it is held u Check that the item is available u Look for the Classmark: e.g. 658.4038011LAU

7. How do I find a book on the shelves? u Books are classified from 001 to 999 u Go to the shelves to find the book u Look for your classmark: 658.4038011LAU

8. How do I use e-books? u Go to the Library Services page u Click on Find Online Resources u Do an e-books search u Login with your I.T account details u Read on screen or print selections to read at a later date

9. Where can I find electronic resources? u Go to Library Services page u Click on "Find Online Resources" u You can search Online Resources by keyword or name u Login with your I.T. account details u You can search Online Resources specific to your subject

10. How do I reserve a book? u Find the book details on the library catalogue u Check that the item is NOT available u Check for additional copies u Click RESERVE at the top of the page

11. How do I reserve a book? u Login with your IT username and password u Select a location for pick up e.g. Moorgate

12. How do I take a book out? u Use the self service machines u Press 1 on keypad u Place your ID card u Scan items one at a time u If you have any problems go to the Desk

13. How do I return a book? u Use the self service machines u Press 2 on keypad u Scan items one at a time u Drop items in coloured book bins u Note that you don't need your ID card u If you have any problems go to the Desk

14. How do I renew my books? u Log into your library account using your IT username and password

15. How do I renew my books? u Click on RENEW ALL u Check status of your items (RENEWED) u Log out Please note:  Short loan items cannot be renewed  You cannot renew if your items have been reserved

16. What happens if I bring my books late? u If it is a one week loan you are charged 50p per day u If it is a short loan item you are charged 50p per hour u See details on the Library Website for further information

17. How do I pay my library fines? u Online: go to Londonmet homepage: u Click on PAY ONLINE u Click on PAY NOW u In person: go to the Service Desk

18. Where can I find past exam papers? u Past exam papers are available online u Go to: https://intranet.londonmet.ac.uk/library/past- papers/ https://intranet.londonmet.ac.uk/library/past- papers/ u For any queries ask at the Service Desk

19. Where can I find past dissertations? u Most PhD theses can be found online u Go to: http://www.ethos.ac.uk/ u For any queries about undergraduate projects and postgraduate dissertations ask your tutor or School Office

20. What other resources are there? u Londonmet's Special Collections u Women's Library u TUC Library Collections Please check the Library Services Website for information about access and admission

21. Where can I find individual study space? u There are plenty of individual study desks in all libraries u Look for the "Quiet Study" or "Silent Study" signs u Individual study PCs are also available

22. Where can I find group study space? u Group study desks are available in all libraries u Group PCs are available in all libraries

23. Where can I find group study space? u Study rooms can be booked from the Library catalogue u All study rooms have PCs u Ask at the Desk for help booking a room u Be sure to book in advance – rooms are very popular

24. Where can I find most books? u The main collection is located on the 3rd floor u Class marks:  001 to 330.94  330.94 to 349.9  350 to 658.39  658.4 to 658.69  658.7 to 999

25. Where can I find journals? u On the 4th floor  From A to J  From J to Z Note: access to the 4th floor via stairs located in library lobby

26. Where can I find the Language Centre? On the 4th floor u Language PCs u Books u Journals Note: access to the 4th floor via stairs located in library lobby

27. Where can I find Short Loan items? u On the 3rd floor Note: Short loan items can be borrowed for 3 hrs during the day and overnight after 5pm Note: short loan items can be booked in advance

28. Where can I find newspapers? u On the 3rd floor Note: We keep copies of the Financial Times, Wall Street Journal and Guardian for the current week Note: other newspapers are also available online

29. Note: access to the 4th floor via stairs located in library lobby Where can I find statistics and market research books? u On the 3rd floor Note: statistics are also available online

30. Where can I find computers? u On the 3rd floor u On the 4th floor Note: access to the 4th floor via stairs located in library lobby

31. Where can I photocopy and print? u On the 3rd floor u On the 4th floor Note: access to the 4th floor via stairs located in library lobby

32. How can I photocopy and print? u Print your work on the printers called "followme mono" or "followme colour" u Copying/printing is done by crediting your student account  To use the equipment place your student card on top of the reader See instructions near printers for further details

33. What is my IT account? u What is my username? – at the top of student card (eg: "abcd1234") (eg: "abcd1234") u What is my password? – date of birth (eg: "010389") u What is my university email? –@londonmet.ac.uk – username@londonmet.ac.uk (eg: "abcd1234@londonmet.ac.uk")

34. Can I use wireless in the library? u You can access wireless Internet on your laptop where you see this sign: u First, go to Metranet u Click on the link for more information and to register

35. Where can I find help?  Library Website: www.londonmet.ac.uk/library click on "Help for my subject" u Library Desk u Your Subject Librarian u LDU