4. Your Application:.NET Application Performance Monitoring First mile: internal synthetic transactions Mid-mile: Global Service Monitor Last mile: client-side monitoring

5. Provide application and service health from an “Outside In “perspective

7. Step 1Step 2Step 3Step 4Done!

8. Step 1Step 2Step 3Step 4Done!

9. Step 1Step 2Step 3Step 4Done!

10. Step 1Step 2Step 3Step 4Done!

11. Step 1Step 2Step 3Step 4Done!

13. Develo p Rapid reaction to feedback Operate Software to value delivery Development & testing Operations PROBLEM ASSIGNED TO ENGINEERING OPS BACKLOG Monitor Fix WORKING SOFTWARE No actionable feedback resulting in high MTTR Isolated operations tools and workflows Long deployment cycle times Users detect defects in production Production incidents are hard to debug Unable to reproduce error in development environment

14. Day job Increase/Maintain business operational availability by eliminating/controlling change Tools System Center Concepts Alerts SLAs Availability Latency Day job Increase/Maintain business viability by introducing change to support market demand Tools TFS Visual Studio Concepts Bugs and TFS work items Functionality Code

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