1. International Telecommunication Union Indicators on community access to ICTs Vanessa Gray (vanessa.gray@itu.int) Market Economics and Finance Unit Telecommunication Development Bureau World Telecommunication/ICT Indicators Meeting Geneva, Switzerland February 10-11, 2005

2. Why community access matters… Households with ICT,%, 2003/04 Internet users frequenting Internet cafés,%, 2002 Source: ITU adapted from national surveys. Note: For Canada, 1.2% refers to Canadian households reporting that a member uses the Internet from an Internet Café. Mexicos 2004 data are preliminary results. Mauritius data refer to 2002.

3. ITU mandate o ITU Plenipotentiary Conference (Marrakesh, 2002) Recognizes that traditional indicators (such as main telephone lines per 100 inhabitants) are not sufficient to measure ICT penetration Instructs the ITU to define and adopt new indicators for the purpose of measuring the impact of community connectivity o WSIS Plan of Action Calls for the evaluation and follow-up through comparable statistical indicators, including community connectivity indicators

4. Global Indicators Workshop on Community Access to ICTs Workshop results 1.Identifying a core set of indicators for measuring access to community ICT facilities 2.Help understand how much countries know about community access to ICTs 3.Agree on a definition for public internet access facilities

5. A public Internet access centre (PIAC) is a location, at which Internet access is made available to the public, on a full-time or part-time basis. This may include digital community centres, Internet cafés, libraries, education centres and other similar establishments. All such centres should have at least one public computer for Internet access. A digital community centre (DCC) is a PIAC that offers equitable, universal and affordable access. Minimum requirements for a PIAC to be considered as a DCC: At least one printer & support and maintenance A minimum connection speed to the Internet service provider (ISP) of 64 Kbps per centre, with an acceptable amount of bandwidth available to users Minimum opening hours per week: 20 hours Other PIACs, including cybercafés. Education centres may be classified as a DCC or as a PIAC, depending on the conditions these centres satisfy Defining community access centres

6. Community Access Questionnaire o The number of localities with public Internet access centres (PIACs) by number of inhabitants (rural/urban) o Percentage of population with access to PIACs by type of PIAC (governmental/private) o Potential/target population using PIACs: Anyone of age 6 or more minus the number of non-community Internet users

7. 3,200 CCDs instalados en el 2003, cubriendo más de 2,400 municipios + 4,000 CCDs para el 2004 Más de 10,000 CCDs en el 2006 Source: Document 46 from Global Indicators Workshop on Community Access to ICTS. Presentation by Ing. Javier Pérez Mazatán 100% of urban localities covered by PIAC/DCC 3.75% of rural localities covered by DCC Total population covered: 75.6% (PIAC/DCC)

8. Questionnaire response rate - overall o About half of all 79 countries that replied noted that data were not available o Latin America & Caribbean leads, followed by Africa and Asia-Pacific o 3 CIS/3 CEE/2 EU o According to these results only 20% of ALL countries collect some kind of community access data in accordance with the questionnaire: o Results highlight lack of comparable and readily available data Source: ITU Note: Any data excludes countries that sent ONLY population and localities data. LAC= Latin America & Caribbean, AF=Africa, ASP= Asia Pacific, CIS= Commonwealth of Independent States, CEE= Central and Eastern Europe, EU= European Union. As a % of all countries 40% 20 % 39

9. Questionnaire response rates – by field o Most countries replied to only very few fields o Available data suggest that rural penetration rates are very low: they often lie between 0-4% o Data incoherencies suggest that it is important to limit the number of questions/fields and to include clear definitions Source: ITU. 40 % 13 % 12 % 11 % As a % of all countries

10. Core list of indicators IndicatorRemarks 1Number of villages with PIACsThe term "villages" refers to a nations villages, towns and cities. 2Percentage of the population with access to a PIAC Measures the number of inhabitants enjoying PIAC coverage as a proportion of the countrys total population. When a village has at least one PIAC then the entire population in the community is considered to be served by that PIAC. 3Potential DCC user populationA potential DCC user is anyone of age 6 years or more. 4Target population for DCC servicesRefers to the potential population (see above) minus the number of non-community Internet users (non-community Internet users are those citizens that have Internet access from a point different from a PIAC, for example at home). 5Total number of DCCs 6Total number of other PIACs 7Total number of computers in DCCs 8Average number of PCs per DCC 9Number of users per type of PIAC (DCCs, other PIACs) 10Actual DCC usage percentageTo calculate this, the actual number of DCC users is divided by the target population for DCC services. A user is defined as a person who accesses the Internet at least once a month. 11Average DCC usage rateTo calculate this, countries should divide the total DCC usage time by the total available DCC time. Source: 2004 Global Indicators Workshop on Community Access to ITU Resolution

11. Extended list of indicators o Targeted DCCs (by urban/rural areas) o Progress in DCC targets o DCCs by cost type (free/subsidized/at cost price) o Users distribution by socio-demographic category (gender/age/profession/educational level/ethnicity) o Main purpose of Internet use (education/communication/information/commerce/b usiness/administration/recreation) o Bandwidth per connected computer in DCC

12. The way ahead… o Identifying the core indicators is good… o …but where do we go from here? Data collection Identify national progress International benchmarking Policy input WSIS Plan of Action

13. Future work o ITU Include indicators on Word Telecommunication Indicators Questionnaire Increase visibility/awareness of community access indicators & promote their collection Partnership on ICT for Development A-10: Percentage of localities with PIACs by number of inhabitants (rural/urban) HH-9: Location of individual use of the Internet from all locations in the last 12 months (home/work/place of education/Internet Access Centre/Other) o National governments Start collecting core indicators! Top-level policy support Identify formal and informal coordination processes between NSOs, regulators, ministries …

14. International Telecommunication Union Thank you Vanessa Gray (vanessa.gray@itu.int) Market Economics and Finance Unit Telecommunication Development Bureau World Telecommunication/ICT Indicators Meeting February 10-11, 2005