1. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. XP Appendix

2. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Sources of Information

3. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 3 SAW The engineers should know haw to use and locate technical documentation in SAW

4. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 4 Capture Web Site Capture is a web site for HP customers. In Capture site, HP customer can find: printer information, tip & tricks, technical documentation, training materials and more.

5. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 5 GCSN The GCSN portal enables channel partners to perform various activities, for support purposes, channels partners CE’s have access to the “Technical Information” section only

6. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Thank you