1. International Telecommunication Union Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 1 Second Joint ITU-T & ISO/IEC JTC 1 Leadership Meeting 6 November 2011 Presentation prepared by Andrea Saks and Cynthia Waddell, JCA-AHF Convener and Liaison to JTC 1 from ITU-T (Joint Coordination Activity on Accessibility and Human Factors JCA-AHF) Leadership in ITU-T Standards for ICT Accessibility

2. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU-T Technical Work ITU-T Study Groups & Questions ITU-T Study Group 2: Operational aspects of service provision & telecommunications management Question 4/SG2 -Human Factors related to the improvement of the quality of life through international telecommunications Question 4/SG2 -Needs of children, persons with age- related disabilities, and persons who may or may not have a disability 2

3. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU-T Accessibility Activity SG 2 -Joint Coordination Activity on Accessibility and Human Factors (JCA- AHF) Andrea Saks, Convener Christopher Jones, Co-Convener Floris Van Nes, Co-Convener 3

4. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California Coordinates between Questions 4/2 and 26/16 Assists and coordinates accessibility and human factors work in the ITU administration and sectors ITU-T, ITU-R and ITU-D Encourages & coordinates organizations and individuals with experience in accessibility and human factors and persons with disabilities to work within the ITU framework Meets at least twice a year and is open for outside participation; Next meeting 24 November 2011 Geneva For more information: http://www.itu.int/ITU-T/jca/ahf/index.html http://www.itu.int/ITU-T/jca/ahf/index.html ITU-T Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF) 4

5. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU-T Technical Work ITU-T Study Groups & Questions ITU-T Study Group 16: Multimedia coding, systems & applications Lead Study Group on Accessibility Question 26/SG16 addresses Accessibility to Multimedia Systems & Services for persons with disabilities Encourages standards writers to use Universal Design from the beginning of the standards process so that they include accessibility features and avoid expensive retrofits 5

6. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU-T Technical Work ITU-T Study Groups & Questions ITU-T Study Group 16: Multimedia coding, systems & applications Lead Study Group on Accessibility Reviews standards developed in other study groups to see if additional accessibility work is needed Question 26/SG16- Mitsuji Matsumoto, ITU-T Representative to ISO/IEC JTC 1 SWG-A 6

7. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California UN Convention on the Rights of Persons with Disabilities Adopted by the UN General Assembly 13 December 2006 Entered into force 3 May 2008 Signed by 153 States Parties and ratified by 105 (as of October 2011) Contains many accessible ICT provisions throughout the treaty Article 9 refers to accessibility and ICTs 7

8. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California What is Universal Design? UNCRPD Definition: The design of products, environments, programmes and services to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. It does not apply to assistive devices for particular groups of persons with disabilities where this is needed. Article 9(2)(h): to promote the design, development, production and distribution of accessible ICTs and systems at an early stage, so that these technologies and systems become accessible at minimum cost. 8

9. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 9 Examples of ITU Standards in Use in the World Today by Persons with Disabilities

10. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 10 ITU-T V.18: ITUs First Accessibility Standard for Deaf Telecommunications Consented in 1995 and unified 5 different types of text telephones so that they would work back to back Text Telephones: Convert typed characters into tones that are sent through the telephone lines so that deaf people can read them in real time Used with a "relay" service enabling deaf people to communicate with hearing people (an operator reads what a deaf person types and types back to the deaf person what a hearing person says)

11. International Telecommunication Union Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California To help people who are blind & visually impaired to use the telephone keypad The Bump on key 5 is the tactile identifier ITU-T E.161: The Tactile Identifier 11

12. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California Users with Total Conversation Real-time text Devices Emergency Services Outreach 112, 911,... Text, Sign & Captioned Relay Services ITU-T F.703 Total Conversation Puts user in the center of the communication society Is an audiovisual conversation service providing real-time transfer of video, text and voice between users 12

13. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California Example: A deaf-blind woman in a Total Conversation call, producing sign-language and receiving text by using assistive technology/Refreshable Braille Display How a deaf-blind person uses multimedia communication 13

14. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California Video/Text Relay Services 3-party Video/Text relay service Operator translating sign language, voice, text Signing User Talking, Voice and Text 14

15. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU-T Y.1901: Making IPTV accessible Audio description describing to the blind the visual action on the screen Captions enabling people with hearing loss to understand the dialogue Supplementary video to display sign language interpretation Many other tools such as the ability of the user to record accessibility features 15

16. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU-T Supplement 1 to H-series consented in 1999 Establishes a minimum of 25 frames per second to be usable for sign language and lip-reading in real-time Sign language and lip- reading via video 16

17. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California Captioning 17 Real-time transcript of speakers on screen Mandatory for hearing impaired participants Useful for persons whose native language is not being spoken Captioning service can be provided on site or remotely Allows remote participation as captioning can be viewed on an URL on the web

18. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 18 Some ITU-T Standards on Accessibility ITU-T V.18 for text telephony ITU-T T.140 as the general presentation protocol for text conversation ITU-T T.134 for text conversation in the ITU-T T.120 data conferencing environment Annex G to ITU-T H.323 for text conversation in ITU-T H.323 packet multimedia environment Annex L to ITU-T H.324 for text conversation in low bit-rate multimedia applications ITU-T F.703 – Multimedia conversation service description. Includes definitions of the accessible conversational services H-series Supplement 1 – Application profile – Sign language and lip reading real time conversation using low bit rate video communication ITU-T F.790 – Telecommunications accessibility guidelines for older persons and persons with disabilities ITU-T Y.1901, Requirements for the support of IPTV services Technical Paper: Telecommunications Accessibility Checklist

19. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 19 ITU-Ts Accessibility Landmarks 1991: ITU is first international standards body to address accessibility issues 1994: the international text telephone standard, Recommendation ITU-T V.18, is published A major landmark tying together text telephone protocols allowing different - previously incompatible – text phones in different countries to communicate 2008: World Telecommunication Standardization Assembly (WTSA-08): First ITU Resolution 70 to address accessibility 2010: World Telecommunication Development Assembly (WTDA-10): Accessibility Resolutions 58 and 70 14 October 2010: World Standards Day: Standards make the world accessible for all October 2010: First Plenipotentiary PP10 Accessibility Resolution 175; Addressing Accessibility for All of ITU

20. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California 20 The latest ITU Accessibility Landmark PP10 Resolution 175 The first ITU Plenipotentiary Resolution on Accessibility is approved at the highest level meeting of the ITU in Guadalajara, Mexico October 2010: Telecommunication/information and communication technology accessibility for persons with disabilities, including age-related disabilities

21. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU Accessibility Events in 2010 Joint WIPO-ITU Accessibility Workshop Geneva, Switzerland, 2 - 5 February 2010 ITU workshop on Accessibility to ICTs Expo-10, Shanghai, China, 23 July 2010 DCAD workshop on From Athens to Vilnius: beyond the UN Convention on the rights of persons with disabilities IGF, Vilnius, Lithuania, 14 – 17 September 2010 DCAD - EBU workshop on Can mobile Apps create a new golden age of Accessibility?, IGF, Vilnius, Lithuania, 14 – 17 September 2010 World Standard Cooperation (ITU, ISO, IEC) Workshop on Accessibility and the contribution of international standards, Geneva, Switzerland, 3 – 5 November 2010 Joint ITU-EBU Workshop Media access to all, Geneva, Switzerland, 23 – 24 November 2010 21

22. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California ITU Accessibility Events in 2011 Focus Group on Audiovisual Media Accessibility – Ongoing Next Meeting January 2012 TBA http://www.itu.int/en/ITU- T/focusgroups/ava/Pages/default.aspxhttp://www.itu.int/en/ITU- T/focusgroups/ava/Pages/default.aspx G3ict, FCC, ITU Joint M-Enabling Summit 2011: Global conference on Mobile Applications and Services for Seniors & Persons with Disabilities Washington, DC 5-6 December 2011 ITU Workshop on "Telecommunications Relay Services for Persons with Disabilities" Geneva, Switzerland, 25 November 2011 DCAD workshops on Implementing good practices in accessibility for an inclusive society and Mainstreaming the disability perspective for an inclusive society IGF, Nairobi, Kenya, 28 September 2011 Joint ITU-EBU workshop on How can we reach the media have-nots of the developed and developing worlds? IGF, Nairobi, Kenya, 29 September 2011 22

23. Second Joint ITU-T & ISO/IEC JTC1 Leadership Meeting 6 November 2011 San Diego, California CONTACT INFORMATION Andrea SAKS Convener, ITU JCA-AHF Email: Andrea.Saks@ties.itu.intAndrea.Saks@ties.itu.int Cynthia WADDELL Liaison to JTC 1 from JCA-AHF Email: Cynthia.Waddell@icdri.orgCynthia.Waddell@icdri.org http://www.itu.int/ITU-T/accessibility http://www.itu.int/ITU-T/jca/ahf/index.html 23