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Published byMarybeth Cook Modified over 9 years ago
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A World of Care for Mobile Staff
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© Copyright Allianz 10/7/2015 C RolletA World of Care 2 Profile of Allianz Worldwide Care Specialist in international health insurance Standard & Poor’s Rating: “A+” Customer service focus: 97% client retention rate First to offer Claims Processing within 48 hours Emphasis on cost containment measures Cover available for employees of all nationalities, for long or short assignments
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© Copyright Allianz 10/7/2015 C RolletA World of Care 3 Allianz Worldwide Care: Solutions to Industry Needs Identified gaps of cover in employee benefits in Shipping and aviation Human capital is key to the industry Retention of staff is a central issue Expectations of staff are increasing New solutions can be customised
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© Copyright Allianz 10/7/2015 C RolletA World of Care 4 Our differenciators AWC has a service proposition to offer: documents in languages, tool free n°, doctors on site Manage the expectations of your officers and crew Multi benefit plan for all needs of the corporation Easy, straight forward scheme administration : Multi sub billing, one renewal, one contract Access to regular management reports (for large groups) to allow you to monitor (and forecast) scheme performance
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© Copyright Allianz 10/7/2015 C RolletA World of Care 5 Communicate to seafarers in bespoke languages !
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© Copyright Allianz 10/7/2015 C RolletA World of Care 6 Fulfillment Pack International Healthcare Plans Employee Benefit Guide & How to Claim Membership Card Accompanied by: Insurance Certificate Claim Form Treatment Guarantee Form Any other policy-specific documents
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© Copyright Allianz 10/7/2015 C RolletA World of Care 7 Marine & Aviation: Benefits cont. Allianz Worldwide Care dedicated solution for the industry: Protect officers and crew In all countries for all nationalities Provide a large range of benefits (catastrophic risk or elective care) Can cover an individual in their home country For a full year or for several months if required Cover for an employee AND his dependents Global approach towards mobile staff (on shore/on board/crew)
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© Copyright Allianz 10/7/2015 C RolletA World of Care 8 Some of Our Clients 97% client retention rate Stolt Nielsen Transport, Waha Oil, Maridive & Oil Services, Gulf Energy Maritime, AGIP Marine services, Premicon Cruises, Sandvik Mining & Construction, Kapa Oil Refineries, BHP Billiton, ACERGY offshore, Premier Oil, Indago Petroleum, Yemen airways, Occidental Petroleum, Qatar Airways
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© Copyright Allianz 10/7/2015 C RolletA World of Care 9 One Single Healthcare Solution for a Range of Risks State cover P&I State cover Board memberOn shore staffOffshore Staff 1 P&I Offshore Staff 2 Offshore Staff 3 Medical cover Dependants 100% 50% 0% yes maybeno Primary coverAWC cover Uncovered onoffonoffonoff
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© Copyright Allianz 10/7/2015 C RolletA World of Care 10 Building a Sound Healthcare Budget Strategy Year 1Year 2Year 3Year 4 Top up P&I Pooled Health covers Pooled Health covers Reduced health budget Top up state cover On shore staff Board members Inflation Y2 Inflation Y3 Inflation Nature of risk Unconstituted claim fund Trends start to showClaims fund confirmedClaims fund adjusted Analysis of risk Classic LR analysis Profit share Cost plus Stop loss Managed funding & financial projection Budget
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© Copyright Allianz 10/7/2015 C RolletA World of Care 11 Website & Online Services
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© Copyright Allianz 10/7/2015 C RolletA World of Care 12 Download and view insurance certificates Download insurance certificates in PDF format Same validity as hardcopy certificates
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© Copyright Allianz 10/7/2015 C RolletA World of Care 13 Automated Policy Documents Delivery Policy documents are automatically issued to the policyholder when a policy is created Policy amendments also trigger re-issuing of appropriate policy documents which reflect any changes made
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