2. LifeTec’s Purpose LifeTec connects people and communities with assistive technology that enables their aspirations

3. Universal Challenges Meet growing client demand Align with health reform priorities Offer high value proposition Remain competitive in open market

4. Innovative Service Models Digital platform - Telehealth services - Online education - Marketing / Business - Virtual reality………. Ambient assisted living - Incorporate AT into everyday environments

5. Ambient Assisted Living

6. LifeTec Digital Strategy

7. Achievements Through Innovation Client Over 94% of clients achieved their Outcomes goals and aspirations Efficiency Reduced client waiting times by over 90% Growth Increased service delivery capacity by 65% with additional 15% resources Recognition LifeTec selected as Digital Champion by Brisbane City Council’s Digital Brisbane

8. Connected person…Connected care The four Ps: Predictive Preventative Proactive Patient centric 8

9. Technology supporting healthcare

10. Delivering new supported care models Cluster Homes 3-4 flat mates Offsite local carer Tunstall Response Operators follow care plan Alarm call overflow Area team leader Alarm call overflow Alarm call

11. Supporting a remote workforce

12. Assistive technology is merely an enabler and only as good as the service that supports it.