1. BSBCMN205A Use Business Technology Session 6 1 Maintain Technology

2. Technology consumables In work tasks, it is important that employees know how to identify and replace technology consumables, including: printer ribbons and cartridges CD-ROMs floppy disks toner cartridges back-up tapes Zip disks Print heads

3. There should always be an adequate supply of these consumables. Supplies should be checked on a regular basis, the timing of which would vary according to the size of the organisation and the rate of use of these items. The ordering of these consumables may involve filling out a requisition form or an order form or arranging for a tender or contract for their supply.

4. Routine maintenance It is important that routine maintenance of business technology is carried out on a regular basis to ensure minimal breakdowns. Equipment should be cleaned regularly by using a damp cloth or other approved cleaning materials. Consumables should be checked to monitor their rate of use, and replaced when needed. Regular servicing by qualified or manufacturer- approved technicians will ensure that all equipment is in the best condition possible to minimise breakdowns.

5. Routine maintenance All employees should receive training to solve common faults, like paper jams, system failures and low ink or toner cartridges. However, more complex problems should be reported immediately to the person in charge of maintenance, to the manufacturer or to the service company. A logbook of service visits must be kept. It is a good idea to have all equipment checked regularly as part of the Occupational Health and Safety inspections.

6. Read the following web page http://hsc.csu.edu.au/business_services/services_120/ maintain_res/2617/important.html

7. Activity What kind of technology consumables do you use in your workplace? How would you keep track of usage? How would you keep track of cost? How would you ensure you do not run out? (stock control)

8. Activity 2 Write a workplace memo to all staff regarding use and replacement of technology consumables.