1. Affiliate and Partnership Department Payment & Billing Issues WWW.TRADEKEY.COM

2. Affiliate and Partnership Department WWW.TRADEKEY.COM Inside  Available payment options  PayPal  Credit Card  Union Pay  Western Union  Bank Wire Transfer  HSBC  Other charges  Payment issues  Support & Recommendations Payment & Billing Issues | 01

3. Affiliate and Partnership Department What are Available Payment Options? WWW.TRADEKEY.COM  PayPal account  Credit Cards  Western Union money transfer  Bank wire transfer and HSBC  China Union Pay Wire Transfer Payment & Billing Issues | 02

4. Affiliate and Partnership Department How can I pay with PayPal Account? WWW.TRADEKEY.COM  For payment with PayPal Account, a)Click on the PayPal Option, in payment options page, when you are going to pay directly from TradeKey.com OR b)TradeKey Associate will send you the payment link through email or live conversation 1.Fill in the form provided by 2 checkout 2.As soon you filled the form and submit to 2 Checkout, initial information mail will be send to user’s email address and to TradeKey.com Billing department 3.TradeKey.com is dependable on confirmation mail from 2 Checkout that is due received in minimum 24 hours. 4.As soon your amount is transferred to TradeKey, with your related documents and payment. It will take 1 business day to upgrade your account. 5.6% of amount will be deducted as service charges from PayPal Account. Payment & Billing Issues | 03

5. Affiliate and Partnership Department How can I pay with Credit Card? WWW.TRADEKEY.COM Payment & Billing Issues | 04  For payment with Credit Card, a)Click on the Credit Card Option, in payment options page, when you are going to pay directly from TradeKey.com OR b)TradeKey Associate will send you the payment link through email or live conversation 1.Fill in the form provided by 2 checkout 2.As soon you filled the form and submit to 2 Checkout, initial information mail will be send to user’s email address and to TradeKey.com Billing department 3.TradeKey.com is dependable on confirmation mail from 2 Checkout that is due received in minimum 24 hours. 4.As soon your amount is transferred to TradeKey, with your related documents and payment. It will take 1 business day to upgrade your account. 5.6% of amount will be deducted as service charges from Credit amount.

6. Affiliate and Partnership Department How can I pay with Union Pay China? WWW.TRADEKEY.COM Payment & Billing Issues | 05  Union Pay option is available only for people living in China that cab avail ATM facility  For payment with Union Pay China, a)Click on the Union Pay Option, in payment options page, when you are going to pay directly from TradeKey.com OR b)TradeKey Associate will send you the payment link through email or live conversation 1.Fill in the form provided by Payment Asia 2.TradeKey.com is dependable on confirmation mail from Union Pay China. 3.As soon your amount is transferred to TradeKey, it will take 1 business day to upgrade your account. 4.3% of amount will be deducted as service charges.

7. Affiliate and Partnership Department How can I pay with Western Union? WWW.TRADEKEY.COM Payment & Billing Issues | 06 Step 1. Make your payment to following account: First Name:Khalid Last Name:Muhammad Al Daud Country:Saudi Arabia City:Riyadh Company:Sawabeh Information Services Co., SISCOM Tel:+9661 2010000 Ext: 176 Address: Almas Center 3rd floor, Malik Fahd Road. P.O.Box 69088 Riyadh 11547 Please provide the following payment information required to upgrade your account Money Senders First Name: Money Senders Last Name: MTCN: Step 2. Before we can upgrade your account, you must SCAN and EMAIL us a clear & readable copy of Western Union Payment Receipt : Step 3. TradeKey.com Account Terms & Conditions : Please fax or email your Client’s Company Registration Certificate and the completed TradeKey.com Terms & Conditions Form. to +1-866-465-0120 or fax@support.tradekey.com.fax@support.tradekey.com Sign the Agreement (Please remember to provide your TradeKey.com user ID). Once we receive your payment, TradeKey.com will verify it. Your membership will immediately be activated once the information is authenticated and verified.

8. Affiliate and Partnership Department How can I pay with Bank Wire Transfer? WWW.TRADEKEY.COM Payment & Billing Issues | 07 Wire Transfer Step 1 Make your payment to: Account Number:2907003372 Account Name:Sawabeh Information Services Co. Bank Name:Samba Financial Group (Saudi American Bank) Bank Address:King Fahd Road Branch - Riyadh - Kingdom of Saudi Arabia Bank SWIFT Code:SAMBSARI And include the following in your Wire transfer Message to the Beneficiary: Your Company Name:Trade Key (PVT) Ltd. TradeKey.com Member ID:(Your TradeKey Username) Step 2 Before we can upgrade your account, you must SCAN and EMAIL us a clear & readable copy of Bank Wire Transfer Receipt: Please add the following text "My Tradekey Reference ID is: (Your TradeKey Login id in Digits) in Message to Beneficiary / Comments while sending the Bank Wire (For more help on this please ask your bank). Do write your Tradekey Member ID and Bank Account Title on your scanned bank receipt and send it to us. This way it will be easy for us to identify your payment. Step 3 Please provide the following payment information as well Remitter's Account Name/Title: (The individual/company account which was used for sending us the payment) Payment Date Step 4 Fax the following documents to TradeKey.com office at +1-866-465-0120 or Email to fax@support.tradekey.com for immediate processing. 1) Completed Terms & Conditions Agreement.(From step1) 2) Approved bank remittance document. Please confirm that the contact details in your TradeKey.com account are correct (Note: You will not be able to change this information after the upgrade) Once we receive your payment, TradeKey.com will verify. Your membership will immediately be activated once the information is authenticated and verified. Note: This page will be emailed to your email account when you check for Payment options on TradeKey.com

9. Affiliate and Partnership Department What are service charges for Payments? WWW.TRADEKEY.COM Payment & Billing Issues | 08  For PayPal and Credit Card Payments, 6% of total amount will be deducted as service charges  If user is paying from Union Pay China, 3% of total amount will be deducted as service charges.  Charges for Western Union and Bank Wire Transfer is dependable on local bank of service center.

10. Affiliate and Partnership Department Payment Problems & Solutions WWW.TRADEKEY.COM Payment & Billing Issues | 09  If you are making payments from Western Union, please be careful about correct spellings spelling of receiver's first and last name because Payment receipts will return back to you if you did not put correct spellings.  If you had made payments by Western Union, using “MAHGOUB MUHAMMAD IBRAHIM” Account. Your payment will be seized because that Western Union Account is closed. View Slide number 6 and always make payment to correct Western Union Account. Please let us know by emailing us at support@tradekey.com or customercare@tradekey.com and we will provide you details of our old Western Union account to recollect your seized amount. support@tradekey.comcustomercare@tradekey.com  PayPal, Credit Card and Union Pay payment confirmation sources, take longer time to confirm the payments. So please be patient, in that case your account will be upgraded as soon we receive confirmation from 3 rd party sources (2 Checkout for Credit card and PayPal, Payment Asia for Union Pay China)

11. Affiliate and Partnership Department Support & Recommendations WWW.TRADEKEY.COM Payment & Billing Issues | 09  TradeKey recommends its potential members to make payments from Bank Wire Transfer because it will help members to gain more TrustPoints.  In case of Wire Transfer, TrustPoints will be allocated to member profile and will take 24 hours to appear on its profile.  Commissions for Affiliates, Partners and distributors will be release after the Payment is clear from our sources.  Tradekey advice its members to keep their invoice with them. In case of payment problem or any other issue, Payment invoice will be helpful to clear the problem

12. Affiliate and Partnership Department WWW.TRADEKEY.COM Affiliate & Partnership Department Affiliate and Partnership Department TradeKey (PVT) Ltd. Asia:Suit 1001-1002, 10 th Floor, Park Avenue building, Shahra-e-Faisal, Karachi, Pakistan Tel: +92-21-111-111-539 Fax: +92-21-438-3196 Middle East: 3 rd Floor, Almas Center, King Fahad Road, P.O.Box 69088, Riyadh 11547, Saudi Arabia Tel: +966-1-201-0000 Fax: +966-1-207-3003 Email: partner@tradekey.com or reseller@tradekey.compartner@tradekey.comreseller@tradekey.com TradeKey Membership details | 05