1. Shared Services & Collaborations Presenter: Pankaj Shah Executive Director, OARnet March 3, 2009 1

2. 2 Today’s Presentation Chancellor’s Strategic Plan for Higher Education OARnet latest maps OARnet Guiding Principles OARnet impact to community OARnet services Impact to clients and partners Shared Services – various approaches –VMware –Video Conferencing & Telepresence –Identity Management Survey’s –Product & Services –Data Center

3. Strategic Plan for Higher Education Implications for OARnet 3

4. Strategic Plan Legislature and Governor asked the Chancellor Fingerhut to develop a strategic plan for higher education Chancellor Fingerhut delivered the Strategic Plan for Higher Education on March 31. 4

5. Basics of the Plan Higher education institutions will work together in new ways to aggressively pursue the goals of the strategic plan Higher education resources including those of the technology initiatives to be aligned to the plan An integrated technology infrastructure required for the success of the plan 5

6. Many Impacts on Networks “30 Mile Guarantee” –Will need campuses across the state with adequate connections to OARnet and campus networks that can support the wide spread use of video conferencing Federated authentication Support Broadband Ohio Networking needed for supercomputing and research excellence Shared Services Infrastructure Aggregation buys 6

7. Integrated Technology Infrastructure A cutting-edge technology infrastructure Anticipates Ohio Board of Regents Technology Initiatives will work together in new ways to provide this infrastructure New needs and goals require new governance and advisory structures 7

8. Implications for OARnet Creation of Integrated Technology Infrastructure began on May 14 when three directives issued on the governance of OSC, OLN, OhioLINK, and OARnet New governance committee includes Ohio Board of Regents, Ohio Department of Development, Governor’s Office, Office of Information Technology, and Ohio Department of Education New BOR-CIO Advisory Board formed 8

9. 9 OARnet – Network as a first shared service since 1987 As of 2/20/2009

10. 10 Regional Optical Network Partners

11. National Regional Networks 11

12. 12 OARnet Guiding Principles Network availability –Extend the reach of the network into the State to reduce the cost of connectivity –Network needs to be “always on,” reliable, ready and secure Network flexibility –Utilize a fiber-based, optical network, deploying Internet protocol to support converged networking –Ability to install and/or grow bandwidth or to add new customers with only incremental adjustments to network costs Effective aggregation –Deployment of the POPs throughout the State provides areas of aggregation allowing multiple networks to be merged –Provides the ability to improve routing and convergence to maximize operating efficiencies, while minimizing the cost of equipment and maintenance

13. 13 OARnet Guiding Principles Predictable operational cost –allows for the integration of communication functions, and will provide the predictability needed to determine costs associated with the various communications resources –Reduce the uncertainty in pursuing internal and external opportunities associated with technology applications User needs –unified approach provides the ability to leverage statewide networking expertise and resources to address network requirements and test new applications in a more efficient and organized fashion Teaming relationships –Private sector partners –Service communities

14. 14 OARnet Contributions OARnet has created Intra-Ohio service which enables Ohio users to connect without having to access the Internet, resulting in lower cost of collaborating in Ohio and improved quality of service OARnet has connected 88 higher education member-schools to the network thereby providing these institutions to resources such as Supercomputing, Ohio-Link, OLN, D/R, etc. OARnet has connected all K-12 schools in the state to the network (several thousand), as well as all the public television stations OARnet also is promoting connectivity with the major federal research facilities in the state, with the addition of Wright Patterson Air Force Base and NASA Glenn Research Center OARnet is facilitating economic and community development by making broadband services available to local governments to attract business opportunities and improve the delivery of community services

15. OARnet Impact on community: A $20-60 Million cost savings to Higher Ed over next 20 yrs Provide enriched content and advanced applications including video, multimedia, distance learning, remote surgery, remote robotics, remote microscopy, etc. Qwest used a “capacity swap” to enable affordable internet connectivity to eTech (Public-Private Partnership) –eTech’s internet rates lowered by approximately 50% A 61% decrease in network cost for higher education users Plays a vital role along with State OIT on Broadband Stimulus projects 15

16. OARnet Services 16

17. OARnet – Commodity Internet Subscriptions 17

18. OARnet – Commodity Internet Pricing 18

19. 19 OARnet Impact on Our Clients Summary of the Change in Last-mile Connections to Higher Education Organizations Capacity Prior to OSCnet Implementation - 2003 After OSCnet Implementation - 2008 Gigabit or more039 45mb - 155mb3719 10mb - 44mb012 9bm or less4613

20. 20 OARnet Impact on Partners Summary of the Change in Last-mile Connections to Related Communities K-12 Facilities –23 ITCs and 7 large urban schools migrated from DS3 to a gigabit last-mile connection –Ohio K-12 joins Internet2 through HE Ohio Valley I2 Consortium Public Television Stations –9 stations migrated from 45mb to a 620mb last-mile connection Federal Research Facilities –NASA Glenn migrated from 45mb to a gigabit last-mile connection –Wright Patterson under development

21. 21 OARnet Impact on Partners Summary of the Change in Last-mile Connections to Related Communities State Agencies –10 state agencies (50 sites) have upgrade T-1 connections to 10mb or greater since January, 2008 and connected to BON Local Government –Four local governments have upgrade their bandwidth to broadband services –Three new Pilot projects are under way for Rio Grand, City of Galion and Lancaster to provision broadband services Health Care –Completed Adena Hospital Broadband Project and currently working on similar projects with Childrens’ Hospital’s Neo-Natal program in Portsmouth, Zanesville, Findlay, and Marietta

22. Shared Services – 1 st approach VMware – Aggregation buy 22

23. VMware Project Benefits Designed to potentially save Ohio colleges and universities more than $130 million over three years through: –Significant cost reductions in physical IT hardware (servers, desktops) budgets –Significant reduction in operational and maintenance costs while upgrading to superior maintenance levels –Positive environmental “Green IT” impact, due to lower use of energy and space 23

24. VMware Program Components University System of Ohio agrees to make significant bulk software/service purchase at considerable discount over retail list price Full suite of VMware products included –ESX and Virtual Center Management System (VCMS) licenses available to all institutions –virtual desktop infrastructure (View) seats to be made available to USO institutions –Lifecycle Manager, Site Recovery Manager included and others 24

25. VMware Program Components Technical Account Manager support to provide specialized support to ensure successful deployment Resident Architect to aid institutions in the planning/implementation of the product suite Upgrade of all existing Standard Licenses to Enterprise level at no additional cost for existing customers Upgrade of all software maintenance to Platinum level Plans are to include K-12 and state government in the discount pricing program 25

26. VMware Project Status VMware contract was finalized in the second quarter of fiscal year 2009 Press release issued January 9, 2009 Finalize development VMware Quote Tool and Order Form for all education January 12, 2009 Developing Ordering process in conjunction with VMware plan to have test case completed by end of January 2009 26

27. VMware Project Status Developing program for state government to participate in the program, with a target date of March 1, 2009. Conversion of existing VMware product maintenance to the new OARnet program to reduce operating cost, scheduled for completion by June 2009. Implementing K-12 quote and order form by January 15. Power consumption benchmarking pilot at OU Thin-client testing at ITEC-Ohio in collaboration with USO 27

28. Shared Services – 2 nd approach High bandwidth applications over the network Videoconferencing & Telepresence 28

29. Ohio Videoconferencing Services New Structure –Collaboration of eTech Ohio, OARnet, OIT New Rate –$150-$250 per month/per site (Old rate $350-450/month) Services –Unlimited VC, bridged or point-to-point –Video NOC services: 7am–10pm, Mon-Fri –Online reservation system available 24x7 –ISDN gateway service –Satellite downlink integration –High-definition video bridging –Access to Internet2 content 29

30. Other Allied Services Video streaming Conference recording Transcoding Digital asset management repository High-end Telepresence applications Up and Down Satellite feeds 30 Examples of Concierge Services Cleveland Institute of Music concerts Remote use of scientific instruments VIP and Executive briefings

31. Levels of Videoconferencing 31 Web Conferencing PC and small camera Collaboration tools such as Skype, Elluminate, Dimdim Fair quality Standard H.323 Video Conferencing Most common type today Good quality High-Definition H.323 Video Conferencing Like HDTV Excellent quality Telepresence HD, plus appearance of being in the same room Note there are a few other systems that do not fit into these categories

32. Telepresence Pilot Program LifeSize Corp was the first to offer low-cost, high-def VC. Now, offered in relatively inexpensive kit version –$70k includes installation and one year of maintenance OARnet pilot program features two systems: –Four cameras with touch-screen control system –Three 60-inch monitors for video –One 50-inch monitor for slides, etc. OARnet also installed Codian 12 port HD MCU –$54k investment supports four locations of three screens each, or any combination of 12. 32

33. Introduction of TVRC Formed with start-up funds by Ohio Board of Regents Serves as global hub for online medical education and VC –Doctors can share “grand rounds” –Demos of new and emerging clinical practices –Develop standards and coordinate resources –Conduct “virtual” clinical trials Modeled after Global Development Learning Network (GDLN) of the World Bank Built upon extensive prior global VC efforts at OARnet UC’s Charles Doarn will serve as executive director –800-627-6420 (TVRC) –513-558-6148 (UC) –charles.doarn@uc.educharles.doarn@uc.edu 33

34. TVRC Partners Ohio Board of Regents University System of Ohio OARnet Internet2 The World Bank The Ohio State University Ohio Supercomputer Center University of Cincinnati Medical Missions for Children Health Sciences Online Global Telemedicine and Teaching Network 34

35. Shared Services – 3 rd Approach Collaboration and Trust relationship within USO Identity Management 35

36. Identity Management Chancellor’s charge - Review national and international standards for identity creation, access management/control, and governance. Develop recommendations for Ohio higher educational institutions. Include local campus and system-wide scenarios for both single and multiple-campus sharing of identity data. 36

37. Identity Management Investigate current initiatives and expertise across Ohio Review leading commercial and open source products currently available for technical maturity, cost (purchase and installation), and necessary features to achieve the USO Strategic Plan vision. If appropriate, conduct a statewide procurement initiative to create deep discounted contracts for product procurement, installation services, and integration options. 37

38. OARnet Member Surveys 38

39. CIO/CFO Surveys IT Survey – January 2009 –Issues facing IT organizations in Higher Education –Identify the requirements/needs of IT organization –Develop a framework for shared services and aggregation possibilities in conjunction with OBR –Budget cuts implications Data Center Survey – February 2009 –Establish a baseline of data center operations in higher education the across the state –Determine the needs for additional data center resources –Identify potential for collaboration to meet statewide demands 39

40. Results: 54 respondents to the survey from all technical leaders for USO & OARnet members (25 USO Schools, 29 OARnet member schools) Top 4 services which could be shared services or hosted : 1.Learning Management Systems 2.Video Conferencing 3.Email 4.Help Desk Software 40

41. Results: 54 respondents to the survey from all technical leaders for USO & OARnet members (25 USO Schools, 29 OARnet member schools) Schools planning for major consolidation or virtualization in the next 3 years: 62 % 9-4yr 7-2yr USO colleges & universities 12 OARnet members 41

42. Top 4 services & products which schools would take advantage of in an aggregate shared product consortium: 1.Microsoft 2.VMware 3.Cisco 4.Banner 42

43. The % in cuts in each university or college: 1.0-5% cut : 56.5% (9-4yr, 3-2yr, 14 OARnet members) 2.6-10% cut: 32.6% (6-4yr, 5-2yr, 4 OARnet members) 3.11-15% cut: 2.2% (1 OARnet member) 4.16-20% cut: 4.3% (2 OARnet members) 5.20+ cut: 4.3% (2 OARnet members) 43

44. Contact Information Pankaj Shah Executive Director of OARnet pshah@oar.net 44