1. Joon-Ho Hyun Policies and Activities on Increasing ICT Accessibility in Korea National Information Society Agency(NIA) Joon-Ho Hyun (jhyun22@nia.or.kr)jhyun22@nia.or.kr Asia-Pacific Regional Forum on Mainstreaming ICT Accessibility for Persons with Disabilities(25 August, 2009) for Persons with Disabilities(25 August, 2009) Asia-Pacific Regional Forum on Mainstreaming ICT Accessibility for Persons with Disabilities(25 August, 2009) for Persons with Disabilities(25 August, 2009)

2. Joon-Ho Hyun 1 1. Introduction – aging population Korea is considered the fastest aging population in the world - 10.3% of entire population is older than 65 years old in 2008 Classification19972000200620072008 Total population45,95447,00848,29748,45648,607 # of over 65 years old 2,9293,3954,5864,8105,016 Ratio of the over 65 years old population 6.4%7.2%9.5%9.9%10.3% Table: Number of over 65 years old in Korea (October, 2008) Unit : thousand, % Source : Korea National Statistical Office, 2008 Statistics on Aging, 2008.10

3. Joon-Ho Hyun 2 1. Introduction – people with disabilities People with disabilities has increased annually - Registered people with disabilities was 2,137,226 in 2008 - 53.0% of people with disabilities is physical disabled - Hearing/Speech is 10.4%, Visual is 10.3% Table: Number of registered people with disabilities by types of disability in Korea (March, 2008) Unit : person ClassificationTotalPhysicalVisual Hearing/ Speech MentallyOthers # of registered PWD 2,137,2261,132,116220,061222,486140,079422,484 Source : Ministry of Health, Welfare and Family Affairs, Statistics on registered people with disabilities, 2008.3

4. Joon-Ho Hyun 3 1. Introduction – digital divide The rate of Internet usage depended on disability, age, income and job - 51.8% of people with disabilities used internet Table: Internet usage of the underprivileged in Korea(2004-2008) Source : Ministry of Public Administration and Security & Korea Agency for Digital Opportunity and promotion, 2008 Digital Divide Classification20042005200620072008 People with disabilities34,841.046.649.951.8 The elderly(Over 50+)19.322.528.334.135.6 Low-income38.444.248.452.854.6 Farmers & Fishermen16.923.029.433.435.2 Total Population70.272.874.876.377.1 Unit : %

5. Joon-Ho Hyun 4 1. Introduction – web accessibility Source : Ministry of Public Administration and Security & Korea Agency for Digital Opportunity and promotion, 2008 Web Accessibility Annual Survey The rate of compliance of web accessibility standards has increased since 2005 - Lower-level local government Exhibit: Web accessibility Annual Survey(2008) Unit : 100 Scale

6. Joon-Ho Hyun 5 2. Law and regulations on ICT accessibility - Overview of ICT accessibility in Korea National Informatization Act(2009) Korea Disability Discrimination Act (2007) Ministry of Public Administration and Security (MOPAS) Ministry of Public Administration and Security (MOPAS) National Information Society Agency (NIA) National Information Society Agency (NIA) Law & Regulation Policy Chairman : Prime Minister Representatives from Government, Academy & Private Institutes Chairman : Prime Minister Representatives from Government, Academy & Private Institutes National Informatization Strategy Committee National Informatization Strategy Committee Key Actors Key Actors Advisory Group Administrative branches of the Government Administrative branches of the Government 2 nd Master Plan(2006-2010) for Closing the Digital Divide

7. Joon-Ho Hyun 6 2. Law and regulations on ICT accessibility Overview of National Informatization Act (enacted 2009) Major provisions on ICT accessibility - Providing ICT access and usage for PWDs and the elderly · Governmental agencies should keep web accessibility standard · Making ICT accessibility guidelines - Providing Assistive Technology and ICT for PWDs - Promoting IT access environment for PWDs and elderly people - Providing IT Learning Opportunities for the underprivileged - Establishing National Information Society Agency(NIA)

8. Joon-Ho Hyun 7 2. Law and regulations on ICT accessibility Overview of Korea Disability Discrimination Act(enacted 2009) Major provisions - Providing Information Access Rights - Providing reasonable accommodations in IT and communication - Defining the role of the governmental agencies - Web accessibility obligations (2009 ~ 2015 years) · 2009 : Government Agencies and their Subsidiary, etc.. · 2011 : University and College, Major hospitals, etc.. · 2013 : Private Corporation, etc.. · 2015 : Culture & Art Corporation

9. Joon-Ho Hyun 8 2. Law and regulations on ICT accessibility Recommendable Guidelines to improve accessibility for the disabled and the elderly to the IT services and IT product (2002. 1) - Chapter 1 : General rules - Chapter 2 : Design Guidelines on the Functions of IT Products/IT Services - Chapter 3 : Guideline Recommendation on Web Documents Regulation

10. Joon-Ho Hyun 9 3. ICT accessibility policies and activities Developing and Supplying ATs for PWDs Conducting Research Developing ICT Accessibility Standards Operating ICT Accessibility Forum Increasing Awareness

11. Joon-Ho Hyun 10 3. ICT accessibility policies and activities Supporting to develop assistive technologies in order to exchange pure technologies for products since 2004 - 20 products were developed (Magnification, screen reader, etc.) Supplying the assistive devices such as screen reader, Braille display, etc.. (Government Subsidy 80%) - 20,160 PWDs had earned subsidy to buy ATs Developing AT exhibition websites (http://at4u.or.kr/)http://at4u.or.kr/ Developing and Supplying ATs for PWDs 1

12. Joon-Ho Hyun 11 3. ICT accessibility policies and activities Operating ICT accessibility forum since 2002 - Purpose: To promote accessibility to ICT products and services through sharing of relevant information among developers, scholars, advocacy groups in this fields Operating ICT Accessibility Forum 2 Information and telecommunications Accessibility Promotion Standards Forum (IABF) Information and telecommunications Accessibility Promotion Standards Forum (IABF) Steering Committee Policy Division Policy Division Information & Telecommunication Division Information & Telecommunication Division Web Accessibility Division Web Accessibility Division Advisory Committee http://www.iabf.or.kr/

13. Joon-Ho Hyun 12 3. ICT accessibility policies and activities Developing ICT accessibility standards since 2005 - National Standards : Web & ATM(Automatic Teller Machine) Developing ICT accessibility standards 3 TypeStandard/GuidelineDate National Standard Internet Web Content Accessibility GuidelineDec. 2005 Automatic Teller Machine Accessibility Guideline 1.0Oct. 2007 Internet Web Contents Accessibility Guidelines - Composition : 4 Basic Principles 14 Checkpoints - Reference Guidelines : Section 508 1194.22 & W3C WAI WCAG 1.0 & W3C WAI WCAG 2.0 Draft Version(2003. 6)

14. Joon-Ho Hyun 13 3. ICT accessibility policies and activities TypeStandard/GuidelineDate Korea Telecommuni cations Technology Association (TTA) Korean Authoring Tools Accessibility Guidelines 1.0 Dec. 2006 Digital Audio Books Guideline 1.0 Dec. 2006 Software Accessibility Guideline 1.0 Dec. 2006 Korean User Agents Accessibility Guideline 1.0 Oct. 2006 Electronic Document Accessibility Guideline 1.0 Dec. 2007 Mobile Phone Keypads Accessibility Guideline 1.0 Dec. 2007 The Standard for DTV Closed Caption System Aug. 2007 AD 2D Barcode for the People with Visual Impairment Aug. 2008 2D Barcode Specification for Printed Material Accessibility with Text-to-Speech for the People with Visual Impairment Aug. 2008

15. Joon-Ho Hyun 14 3. ICT accessibility policies and activities Conducting Survey on people with disability's computer and internet usage every year Investigating the status of web and IT products accessibility compliance (Computer, ATMs, Cellular Phone, etc..) - Conducting survey on awareness of web accessibility Operating Initial projects on Telecommunication Relay Service for the hearing impaired Conducting research on ubiquitous accessibility, S/W accessibility Conducting Research on ICT Accessibility 4

16. Joon-Ho Hyun 15 3. ICT accessibility policies and activities Classification2005200620072008 # of agencies of evaluation7779326503 Average score(Total : 100)72.281.879.881.0 Table: Web accessibility Annual Survey(2005-2008) Exhibit: Survey on awareness of web accessibility(2003, 2006)

17. Joon-Ho Hyun 16 3. ICT accessibility policies and activities Operating web accessibility education programs for public servants and web developers Increasing Awareness of ICT Accessibility 5 Developing Web Accessibility Evaluation Tools - 2003 : A-Prompt Korean Version - 2005 : KADO-WAH(Web Accessibility Helper) Classification2005200620072008 # of participants of educational programs 2261,2341,3422,491 Table: web accessibility educational programs since 2005

18. Joon-Ho Hyun 17 3. ICT accessibility policies and activities Operating web accessibility certification programs since 2007 - Blue House got a web accessibility certification in 2008 Holding campaigns and seminars about ICT accessibility Cooperating with UN-ESCAP, Microsoft, TRACE Center, etc.. in order to increase ICT accessibility

19. Joon-Ho Hyun 18 4. Conclusion Law and regulations are essential to improve ICT accessibility - Korea Disability Discrimination Act will be very helpful Continue to develop ICT accessibility standards - Accessibility standards on specific products and services such as Mobile, IPTVs, etc.. is a key - Accessibility should be considered early stage on development Cooperation with ICT corporations and PWDs advocacy groups is very crucial to improve ICT accessibility Strong international cooperation

20. Joon-Ho Hyun National Information Society Agency(NIA) Joon-Ho Hyun (jhyun22@nia.or.kr)jhyun22@nia.or.kr Thank You Thank You