1. Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

2. Feedback on Team Projects  Each team briefly presents modified work plan:  The challenge  Research methodology  Deliverable(s)  Feedback from all

3. Coaching Program Webinar  “Developing Effective Relationships with Elected Officials”  Key points

4. Steve Jobs Commencement Speech  What was remarkable about speech?  What was Job’s “crucible” experience?

5. Overview 1. “Developing Strategic Communications Plan” 2. Discussion of articles 3. TED.com video—Simon Sinek 4. Myers-Briggs leadership assessment 5. Peer coaching

6. Overview (con’t) 6. Guest presentation--“Employee Engagement” 7. Debrief info interviews 8. Reaction panel 9. Scheduling development conversations with coach 10. More feedback on team projects 11. Team meetings

7. Developing Strategic Communications Plan  Share in pairs  Focus on Q’s # 1, 2, 6, 7, 10  Share in large group

8. Discussion of Articles  “Making Presentations Like a Pro”  “Dealing with Angry Crowds”

9. Simon Sinek  TED.com video  Key points

11. First Goal for Today  Recognize and Appreciate Your Natural Preferences & Those Different from Yours  What is a Preference…?

12. It’s about How We See Differences  Natural  Beneficial  Necessary  Crucial

13. Difference / Diversity  Genetics  Biodiversity  Agriculture  Finances  Global Business  Teams  Your Team

14. Only ONE Lens to Self-Awareness YES  Innate Preferences  Core Motivations  Internal Compass NO  Not boxes for us all  All those of one type are the same  Skills/Aptitude

15. Katherine Briggs & Isabel Myers

16. Carl Jung - Swiss Psychiatrist 1875 –1961

17. Carl Jung’s Original Ideas Synchronicity Archetypes Collective Unconscious

19. 4 Preferences - Each on a Spectrum Introversion Sensing Thinking Judging Extroversion Intuiting Feeling Perceiving Clear Moderate Slight Slight Moderate Clear

20. Katherine Briggs & Isabel Myers

21. Background Pairs of Preferences Carl Jung 1875-1961 Theory / Model E or I S or N T or F J or P Myers-Briggs 1940s A or B? MBTI SurveyInstrument 16 Myers- Briggs Types Keirsey/Bates 4 Temperaments 1984 16 Portraits

22. INTROVERT or EXTRAVERT Where do we get our energy?

23. Extravert

24. Introvert

25. Where do we get our energy? Introversion  Reflection  Inward  Privacy  Concentration  Few  Quiet  Think-Do-Think Extraversion  Action  Outward  People  Interaction  Many  Expressive  Do-Think-Do

26. What is your self estimate? Humorous dialogue

27. SENSING or INTUITIVE How do we take in Information?

28. How do we take in information? Sensing  Facts  Realistic  Specific  Present  Keep  Practical  What is Intuiting  Ideas  Imaginative  General  Future  Change  Theoretical  What could be

29. What is your self estimate? Humorous dialogue

30. THINKING or FEELING How do we evaluate information and make decisions?

31. How we make decisions Thinking  Head  Detached  Things  Objective  Critique  Analyze  Firm but fair Feeling  Heart  Personal  People  Subjective  Appreciate  Understand  Merciful

32. What is your self estimate? Humorous dialogue

33. JUDGING or PERCEIVING How do we deal with the external world, deadlines and closure?

34. How we deal with external world deadlines, closure Judging  Organized  Decision  Control  Now  Closure  Deliberate  Plan Perceiving  Flexible  Information  Experience  Later  Options  Spontaneous  Wait

35. What is your self estimate? Humorous dialogue

36. Here is Your Reported Type

37. Background Pairs of Preferences Carl Jung 1875-1961 Theory / Model E or I S or N T or F J or P Myers-Briggs 1940s A or B? MBTI SurveyInstrument 16 Myers- Briggs Types Keirsey/Bates 4 Temperaments 1984 16 Portraits

38. The Four Temperaments Guardians - SJ Duty Seekers Rationals - NT Knowledge Seekers Idealists - NF Ideal Seekers Artisans - SP Action Seekers

39.  Motivated by a need to be useful and of service  Value the traditions, customs and laws of society Guardians (SJ) Duty Seekers

40. Knowledge Seekers  Motivated by a need for knowledge and competency  Value the theoretical and the powers of the mind Rationals (NT)

41. Ideal Seekers   Motivated by a need to understand themselves and others  Value authenticity and integrity; strive for an ideal world Idealists (NF)

42. Action Seekers  Motivated by a need for freedom and need to act  Value living in the moment, the here and now Artisans (SP)

43. Your Leadership Style via Lens of Myers Briggs Three Leadership Activities  Setting Direction  Inspiring Others  Mobilizing the accomplishment of goals  Your preferences bring assets and challenges to your Leadership Style

44. Homework for Today  Read your Communication Style Report, esp. last page “Communication Tips;” and your Leadership Profile  Select one item to focus on Reply to email from Eileen with your Tip by next Monday  Practice between now and next session  Report out next session

45. Peer Coaching  Who has a challenging or problematic situation or project at work for which they would like peer feedback & suggestions?

46. Career Journey  Donna Vaillancourt  My story  What do you discern as challenges and effective strategies?

47. Employee Engagement  San Mateo County

48. Employee Engagement Critique of case study  What went well?  What did not go so well?  What are lessons learned for our future practice?

49. Employee Engagement  San Mateo Co Guide  “In my current role, what is one thing that I can personally do to better engage direct reports or co-workers?”

50. Information Interviews  Debrief in pairs  What did you like and enjoy?  What was difficult or uncomfortable?  What was one thing that resonated with you or something you found somewhat surprising?  Share in large group

51. Reaction Panel  What resonated with me?  What did not resonate with me?  What do I have to add?

52. Assignments for Next Session  Complete readings  Practice Myers Briggs Tip  Schedule meeting with Exec Sponsor to inform about scope of team project  Schedule “development conversation” with your coach  Go to handout “Becoming a Great Coach” (posted for session #4)

53. Enhancing Team Projects  Eileen Beaudry

54. Sample Outline for Team Report  Principles  Start with end in mind  What does audience want to know?  Less is more  Outline  Challenge & assignment  Summary of recommendations  Methodology (brief)  Recommendations  Call to action

55. Team Project Presentations  Presentation incl. recommendations (15 minutes)  Questions by Board & responses (10 minutes)

56. Scheduling Presentations Dry Runs  One in May  Two in June  Two in July Final Presentations at PMA Meeting 11:30 am  One in June  Two in July  Two in August

57. Feedback on Team Projects  Each team presents 3 minute update on the status of your project research  Are you on target?  Still narrowing scope?  Feedback from all

58. Team Projects  Questions from teams?  Assistance needed?  Team meetings Thank you! www.frankbenest.com