1. David Steed
CTO PayPoint plc
Replacing Cash

2. Payment Myths Things change slowly in payments
Change in payment behaviour is consumer led
Cash will be around forever

3. How do you change consumer payment behaviour?
Volume of Transactions
1990
2010
Credit Card
0.6bn
2bn
Personal Cheques
4bn
0.8bn
PayPoint
0.6bn

4. How have we moved consumer behaviour so fast?
Bill Payments
What does the recipient want – low cost and universality
Lowest cost payment is Direct Debit
Universality is cash – how do you make cash cheap – don’t collect it.
How do you change customers’ behaviour fast – mandate it
Mobile Phone Payments
Cash cost in car parking is very high
Mobile parking revenue is much higher
Electronic enforcement costs lower

5. Why won’t cash be around forever?