1. RTGS/NEFT Fund remittance facilities

2. RTGS(Real Time Gross Settlement) The acronym 'RTGS' stands for Real Time Gross Settlement RTGS system is a funds transfer mechanism where transfer of money takes place from one bank to another on a 'real time' and on 'gross' basis This is the fastest possible money transfer system through the banking channel Settlement in 'real time' means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed 'Gross settlement' means the transaction is settled on one to one basis without bunching with any other transaction Considering that money transfer takes place in the books of the Reserve Bank of India, the payment is taken as final and irrevocable

3. National Electronics Funds Transfer System (NEFT) The acronym “NEFT” stands for National Electronic Funds Transfer. Funds are transferred to the credit account with the other participating Bank using RBI's NEFT service. RBI acts as the service provider and transfers the credit to the other bank's account. NEFT operate on a deferred net settlement (DNS) basis which settles transactions in batches. In DNS, the settlement takes place at a particular point of time. All transactions are held up till that time

4. Why RTGS / NEFT Lower cost of transaction of RTGS/NEFT as compared to cost of transaction and remmitance through draft Draft Issue to Payment – long process, cancellation, duplicate draft issue, revalidation, IOR issues, frauds, Staff accountability Customer Benefit – Immediate credit Low transaction time, no printing, shorten the queues Drafts will be phased out in the coming years

5. RTGS & NEFT service availability durations RTGS transactions will be sent to RBI based on the following schedule: DayStart TimeEnd Time Monday to Friday9:00 hrs16:00 hrs Saturday9:00 hrs13:30 hrs NEFT transactions will be sent to RBI based on the following schedule: DayStart TimeEnd Time Monday to Friday8:00 hrs16:00 hrs Saturday8:00 hrs11:30 hrs

6. RTGS/NEFT For a funds transfer to go through RTGS/NEFT, both the sending bank branch and the receiving bank branch would have to be RTGS/NEFT enabled In rare cases of system failure at RBI/Banks respective softwares, manual intervention is required to clear the Blocked funds NEFT transactions are settled in batches based on the following timings: –11 settlements on weekdays - at 09:00, 11:00, 12:00, 13:00, 15:00 and 17:00 hrs. –5 settlements on Saturdays - at 09:00, 11:00 and 12:00 hrs.

7. Minimum / Maximum amount for RTGS /NEFT transactions TypeMinimumMaximum RTGSRs. 2 LakhNo Limit NEFT No Limit * HOWEVER MAXIMUM AMOUNT PER TRANSACTION IS LIMITED TO RS 2,00,000

8. Processing Charges/Service Charges for RTGS/NEFT transactions AmountService Charge RTGS From Rs.2 lakh upto Rs.5 lakh Not exceeding Rs 30/- Rs. 5 lakh & above Not exceeding Rs 55/- NEFTUpto Rs.1 lakhRs.5/- Rs.1 lakh & 2 lakh and above 2 lakh Rs.15/- maximum Rs 25/- maximum Inward transactions charges for RTGS/NEFT– Free, no charge to be levied

9. Essential Information needed The essential information that the remitting customer would have to furnish to a bank for the remittance to be effected  Amount to be remitted  Account number which is to be debited  Name of the beneficiary bank  Name of the beneficiary customer  Account number of the beneficiary customer  Sender to receiver information, if any  The IFSC Number of the receiving branch

10. Transaction Flow : RTGS ( usually it should be done in financle ) No special characters like *, /, @ to be used in any of the fields

11. Transaction Flow : RTGS contd.. (Outgoing Message (Cheque) Dimmed fields Cheque No Chq Date

12. Remittance Amount excl Comm. Comm. Amount Transaction Flow : RTGS contd.. (Outgoing Message (Cash)

13. STATUS ENQUIRY OF RTGS MESSAGES for Inward and Outward.

14. STATUS ENQUIRY OF RTGS MESSAGES for Inward and Outward.contd…

15. Track the remittance transaction It depends on the arrangement between the remitting customer and the remitting bank. Some banks with internet banking facility provide this service. Once the funds are credited to the account of the beneficiary bank, the remitting customer gets a confirmation from his bank either by an e-mail or by a short message on the mobile

16. Volume of RTGS On a typical day, RTGS handles about 60,000 transactions a day for an approximate value of Rs.2,700 billion RTGS/NEFT facility is available in more than 53000 different bank branches throughout country Delay/Non credit Contact bank / branch. If the issue is not resolved satisfactorily, the Customer Service Department of RBI may be contacted

17. Thank You