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Communication.

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Presentation on theme: "Communication."— Presentation transcript:

1 Communication

2 Communication is simply the act of transferring information from one place to another. The process of sending and receiving messages through verbal or nonverbal means--speech (oral communication), writing(written communication),signs, signals, or behavior.

3 Communication comes from the Latin word “communicare”, which mean, “to share” 

4 TALK Knowledge Listen Understanding Involve Engaging Change Action

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7 Elements of Communication
Sender: The person or persons responsible for creating a message to be sent is typically understood as a sender in a communication process. Example: A politician giving a speech A parent lecturing a child  All of them are people sending messages.

8 Receiver: The person or persons who are receiving the created messages are referred to as receivers in a communication process. Example: An audience receives the politician’s speech The unfortunate child is the recipient of the parents lecture

9 Communication Channel:
The medium through which a sender or a receiver uses to send his or her message is termed as a communication channel. Channels may be verbal or nonverbal or of any other form of language. Example: Speech is a channel.   Writing is a channel Non-verbal gestures are channels Voice Tones are channels

10 Encoding: When a sender attempts to replicate his or her internal thoughts or feelings into some kind of external message or medium for the sake of transmitting those thoughts or feelings to another person or persons then the whole process can be called as encoding.

11 Message Decoding: Message decoding occurs when the receiver attempts to ascertain the meaning of the sender’s message. And figuring out what other people “mean” isn’t easy. I’m sure all of us had times when we’ve had others become frustrated w/ us because we didn’t understand what they meant…

12 Noise: Any force that interferes with effective communication is called as noise. Example : External noise. External Noise: External noise refers to any physical phenomenon that might impair a receiver’s ability to decode a message. Elevator Music Blaring… Treadmills running…

13 Communication skills express own reflections and ideas clearly
develop relationships provide feedback be open to others’ feedback (accept others answer without prejudice, references etc. respect attitudes and opinions of others be tolerant to different customs and cultures

14 Present your ideas so that others are receptive to your point of view.
Value teamwork and know how to build cooperation and commitment. Strive to understand other people and to be empathetic.

15 • Be able to work with people you have difficulties with without becoming negative

16 Four keypoints of communication
1. If you want to convince others with a message, convince them that you are a good person and that you know what you are talking about.. 2. Use words that your audience will easily understand and remember. 3. Speak direct, in a conversational way for a better communication. 4. Move away from egocentrism

17 The most important in effective communication is to know the following:
• WHO you are communicating with (it's of great importance to know your audience\who they are, of what age they are, what they already know, how many people will receive your message, etc.) • WHAT you are communicating – the communication should be adequate to the subject

18 WHY - what the goal of your communicate is, what you want to achieve
WHEN you will communicate the issue HOW you will communicate the issue – think about the method you will choose,.

19 one-way communication
two-way communication

20 Colour communicate meaning
IT AFFECTS YOUR MOOD Yellow – warm, exciting, happy Blue – deep, peaceful, supernatural Green – peace, stillness, nature White – harmony, silence, cleanliness Black – grief, dark, unknown Red – glowing, confidence, alive Orange – radiant, healthy, serious

21 RELIGION CAN BE LINKED TO COLOURS

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