1. NACLIN 2010 BITS PILANI,GOA By Vijeta* & Anurag Shrivastava** *Research Scholar, DLISc, BBAUniversity, Lucknow **Librarian Kendriya Vidyalaya Madhupur, Deoghar *vijetarsinlis@gmail.comvijetarsinlis@gmail.com **anuragmlis@gmail.comanuragmlis@gmail.com

2. In the present study, a survey describe on the user of the electronic information focusing on the Internet based E- resources at Babasaheb Bhimrao Ambedkar University Central Library, however it is also examines the utilization, purpose, difficulties and satisfaction level of users about Internet based e-resource services provided by the library. Hence the study highlighted the problems related to the use of Internet based e-resource.

3. The Internet is a universal system of interconnected computer networks that promotes free flow of information by packet switching using the standardized Internet protocol suite. Internet is a network of networks that consists of millions of academic, government, private, business and public networks of local to global scope that are linked by copper wires/fiber-optic cables, and wireless connections technologies. The Internet provides various information resources and services, such as electronic mail, on line journals, online articles, e-book, online chat, electronic transaction, discussion forum, file transfer and file sharing, online newspaper, online gaming, and the inter-linked hypertext documents and other resources of the World Wide Web. Keeping in view, the sophisticated and multidimensional features of Internet an attempt has been made to assess of Babasaheb Bhimrao Ambedkar University library users. the higher education scenario in both quantitative and qualitative terms. The data collected through the questionnaire and the analysis and interpretation has been made on the basis of filled questionnaire received.

4. Babasaheb Bhimrao Ambedkar University, Lucknow is one of the Central Universities have mandate with the following aims: Promote advanced knowledge by providing instructional and research facilities. Make provisions for integrated courses in key and frontier areas of science and technology and other allied disciplines. Offer appropriate courses including agricultural technology and rural crafts relevant for the development of socially and economically depressed sections of the people. Promote the study of the principals for which Babasaheb Bhimrao Ambedkar worked during his life time. Make appropriate measures for promoting innovations in teaching- learning processes in interdisciplinary studies and research; and Pay special attention to the promotion of educational and economic interests and welfare of the people in general and of members belonging to the Scheduled Caste and the Scheduled Tribes in particular.

5. BBA UNIVERSITY, LUCKNOW- USER STRENGTH The University have strengthen with 75 (54 M & 21 F) teaching staff members, 87 (78 M & 09 F) non teaching members, 911 (657 M & 254 F) PG students and 181 (112 M & 69 F) research scholar as on 31.03.2010.

6. The professional foundation for the library services of Babasaheb Bhimrao Ambedkar University, Lucknow was laid in January 1998. The library situated at the first floor of the Block 4 of the Administrative building having an area of about 500 sq. mts. The library acts as the main learning resource centre of the University to supplement educational and information needs of the faculty, researcher and students of university and provides information services and facilities to meet the requirements of the University’s teaching, training, research programs and covers non- teaching also. Collections of the library can also be browsed from different departments through campus network. The campus network covers all the departments including library, administration, sports, audio-visual research centre and the hostels and is supported by 2Mbps-leased line Internet connection. The central library provides access to Springer Link and JCCC through UGC-INFONET consortium.

7. To identify the use of Internet. To know the purpose of Internet use. To find the difficulties in browsing the Internet based information resources, and To identify the user requirements.

8. There is only one questionnaire, divided in two sections: - Section A : This section having general questions regarding the user name, designation, sex age, department and contact details. Section B : This section having questions concerned with the gender wise study, Purpose of visiting BBAU Library, Use of Internet at different degrees, Purpose of Internet use (gender wise), Difficulties in accessing Internet based e-resources and Facilities required by the users.

9. Each question mentioned in the questionnaire was coded for the possible answer or alternative given and the data was transferred on the graph paper. Tabulation was done manually. After decoding the data, percentage and frequencies were calculated for each alternative. Total 250 questionnaires were distributed among the users of the library comprising of PG students, research scholars, teachers and other non-teaching staff members and total 185 filled questionnaires were received.

10. Out of 185 users, 130 were males while the remaining 55 were females. As stated above the users community comprising of both male and female.

11. The male representatives, were > female counterparts in all the group of users. Regarding age factors, majority of the users are found to be below 30 years (136; 73%), users belonging to the age group 30-50 years are accounted as 46 (25%) and 3 (2%) approx of the faculty members are above 50 years.

12. 180 of respondents visit library for Browsing online paid journals, 170 of users to Search for study/ research material,112 to visit website, 78 to browse free e-journals, 50 and 54 users go to the library for other purpose

13. 54.05% users are using the Internet to full extent and 29.18%uses the Internet to some extent and 16.75% uses the Internet to little extent.

14. The most important purpose of Internet use is access of online journals (97.29%), 64.32% of user downloads their desired information from different web-based resources and websites, 60.54% of user visit various important sites of their use, 55.13% user browse J-CCC e-resources, 27.02% user use Internet for E-mail function and 22.16% user use Internet for chat /other purpose.

15. There is no any similarities have been established between both genders of users concerning their purpose of using Internet on the above mentioned aspects.

16. The data shows that the limitation of online full text journal articles (47.02%), limitation of Internet access speed (31.89%) and lack of knowledge in browsing e-journals (21.08%) & computer handling (19.45) were the major difficulties in accessing the Internet based e-resources.

17. 59.49% of respondent wish to have more number of computers of latest configuration, 42.16% respondent wish to have frequent training facility from experts, 26.48% of respondent resource sharing, 60.54% of the respondent wish to have faster speed of Internet access 43.24% respondent wish to have e-resources printing facility, and 25.40% respondent also wish to have wireless network facility in the campus.

18. Thank You