1. UMassOnline Users Group October 7, 2009

2. Agenda -Welcome from Ken Udas, CEO, UMassOnline -Campus Updates -UMOL Updates -Technology and Support Operations -Integration Support -PerceptIS Update -Emerging Technology and Training -Accessibility Update -Valerie Haven, title -Group Discussions -Lunch -Wimba Pronto Demonstration

3. Braedan William Delaney September 29

4. Madeline Elizabeth O'Brien October 6

5. Technology and Support Updates Current Status Test Environment Recovery Environment Pilot Environment Scholar Search Tool Servicings

6. Integration Support Post-Migration Status Batching/Backups LDAP OWLET Power Links Scholar SafeAssign

7. PerceptIS Update

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12. 12 The Analysis Site features back end access to Remedy. This allows for faster, more refined searches.

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14. 14 As of 9/1/2009, PerceptIS has responded to 27,450 Help Desk requests!

15. 15 Campus Checklist –Verify/add information on Knowledgebase – Verify/add information to Self Help Sites – Send any KB updates to documentation@perceptis.comdocumentation@perceptis.com – For ticketing issues, notify umassadmin@perceptis.comumassadmin@perceptis.com

16. Emerging Technology and Training ETI Bi-weekly UMOL Users Group Every other Friday at 10am via Wimba Pronto Starting 10.23.09 Upcoming Pilots 10.07.09: LockDown Browser (Fall ’09) Mid October: Wimba Pronto (Fall ’09) Late October: iClicker/WebClicker (Fall ’09) SOCS RFB Blackboard Learn 9 Preview Day Registration 16

17. Accessible Application Demonstrations 1. Browse Aloud – (www.browsealoud.com)www.browsealoud.com A text to speech application that can be installed into web pages. October 9 the – 10:00-11:00 A.M. (WEBINAR) 2.Accessible Event – (www.accessibleevent.com) To be demoed with Wimba An accessible interface used by participants for inter-net meetings and chat rooms. To be announced 3.One Format – (www.oneformat.com) to be demoed with BLS Vista and other internet applicationswww.oneformat.com Free shareware that re-sizes text through Internet Explorer. To be announced Anyone interested in attending these demonstrations please contact: Valerie Haven, 617-287-7425, office Valerie.haven@umb.eduValerie.haven@umb.edu, email

18. -ePacks: Campus expectations -Next UMassOnline Users Group Group Discussions as suggested by our users

19. Demonstration -Wimba Pronto -Tim Demagistris, Regional Sales Manager, Wimba

20. Upcoming Events -Nov. 3-6: Educause, Denver, CO -Nov. 9: NERCOMP Blackboard User Group, Amherst -Nov. 17: Blackboard Learn 9 Preview, Shrewsbury -Scheduled Network Servicings -October 17th -November 14th -December 12th