1. Help Service for Consultants & Telecommunication Services Presentation on Revenue Assurance Sana’a-Yemen Tel:00967 1 474435 Fax:00967 1 474436

2. R A Concerns wrong rates applied CDR not generated CDR not rated Customer not invoiced Customer not provisioned Contract not created Non compatible data Wrong methodology Wrong service assigned Data mismatch New request Not captured Wrong data Service Mismatch Delayed application Invoiced not printed Rejects not considered Interconnection rate Data loss Incorrect billing Opportunity underutilization Discount Applied wrongly Inability to bill Business Process

3. Network Elements

4. Different Revenue Silos Postpaid Revenue Prepaid Revenue Roaming Interconnection

5. Revenue Assurance System Moneta Revenue Assurance Platform (Subex ) Postpaid Outgoing calls Incoming calls SMS, Fax, and Data Prepaid Outgoing calls Incoming calls