1. AIMS Workshop Heidelberg, 9-11 March 1998 Prospect Inter-Domain Management of IP-based Multimedia Teleservices Dr. Ralf Bracht, IBM

2. AIMS Workshop Heidelberg, 9-11 March 1998 Prospect Objectives Demonstrate, via a commercial/business end-user trial, the integrated (end-to-end) multi-domain management of multimedia services, in a multi-service provider and broadband network environment: –management architecture for co-operating multimedia teleservices. –apply emerging technologies for architecture realisation. –end-user access to end-to-end management services. –evaluate the end-to-end management system.

3. AIMS Workshop Heidelberg, 9-11 March 1998 Open Service Market

4. AIMS Workshop Heidelberg, 9-11 March 1998 Prospect Business Roles

5. AIMS Workshop Heidelberg, 9-11 March 1998 Prospect Business Model TES Customer TES Provider HM Provider ATM Provider PCS Provider WS Provider MMC Provider TES Customer Administrator TES CustomerMgmt Service HM CustomerMgmt Service MMC CustomerMgmt Service WS CustomerMgmt Service PCS CustomerMgmt Service TES End User HM Service MMC Service WS Service PCS Service End-to-end IP Connectivity Service VPN CustomerMgmt Service TES Provider Administrator ATM VP Mgmt Service VPN Provider Teleservice Providers Communication Service Provider Composite Service Provider Network Operator Service Customer

6. AIMS Workshop Heidelberg, 9-11 March 1998 Service Customer Aim: obtain easy-to-use, cost-effective telecommunications services for their end-users –hide complexity and composite nature of services from end- users: integration at end-user’s desktop using WWW technology, CORBA and Java. –provide on-line service management functionality: subscribe to services, configure services. check accounting details. check service performance.

7. AIMS Workshop Heidelberg, 9-11 March 1998 Teleservice Provider Aims: reduce the cost of providing services; ability to introduce new services quickly; better customer service –component-based service development: off-the-shelf components for subscription and accounting. open interfaces (CORBA). –access and session control (TINA): secure access controlled via subscription management and dual key authentication. –on-line service management and service personalisation: automation of service management processes. personal service profiles and mobility support.

8. AIMS Workshop Heidelberg, 9-11 March 1998 Composite Service Provider Challenge: composite provider must perform management interactions with a range of different teleservice providers –adoption of common interfaces: re-use of interface specifications, adaptation of interface implementations. –access and session control for provider-provider interactions: secure inter-domain management interactions. –monitoring of SLA violations between teleservice providers.

9. AIMS Workshop Heidelberg, 9-11 March 1998 Communication Service Provider Aim: provide end-to-end connectivity in a multi-owner, multi- technology, multi-vendor environment –access and session control for management interactions: request of connectivity services across administrative domains. –integrated with ATM provider’s management system: dynamic CORBA-CMIP gateway according to JIDM specification. –integrated with customer premises network management systems.

10. AIMS Workshop Heidelberg, 9-11 March 1998 Service Model in Prospect UAPA UAP UAPA UAP sub mgmt sub mgmt SF access session service session accnt mgmt accnt mgmt provider domain user domain user domain USM IPv4 Extranet server

11. AIMS Workshop Heidelberg, 9-11 March 1998 Configuration Management

12. AIMS Workshop Heidelberg, 9-11 March 1998 Service Monitoring

13. AIMS Workshop Heidelberg, 9-11 March 1998 IP& ATM Network Management virtual private network: –configuration of end-to-end IP connections. –service monitoring; reporting of SLA violations, e.g. insufficient service availability. public network: –configuration of ATM links and ATM WAN switches. –network monitoring; reporting of faults, e.g. malfunctions of WAN switch devices. customer premises network: –configuration of IP unicast and IP multicast routers, configuration of ATM LAN switches.

14. AIMS Workshop Heidelberg, 9-11 March 1998 Trial Infrastructure

15. AIMS Workshop Heidelberg, 9-11 March 1998 Summary TINA-based architecture for management of co- operating multimedia teleservices. management of a multi-domain, multi-technology virtual private network service. configuration and monitoring of IP-based customer premises networks and ATM-based public networks. components and systems were implemented (using CORBA), deployed and trialed.