1. Tempus SCM project Strategic Management of Staff Development at University Training Seminar 3 March 2005 - Dubrovnik, Croatia Quality Management & Professionalization Alie van Arragon University of Groningen, the Netherlands

2. Dutch Dimensions 14 universities 180,000 students 60 colleges of higher professional education 260,000 students 16 million inhabitants

3. Changes Secondary education Bachelor and Master Quality evaluation - for teaching = accreditation - for research = funding & Research Master International standards

4. Bachelor - Master structure Master: 60 or 120 EC Bachelor: 180 EC Focus on research Focus on profession (academic level) - academic context - chosen discipline majorminors - free choice - two-in-one as major 120 EC2 x 30 EC Focus on student Academic learning Active learning environment Major - Minor

5. Quality Evaluation All universities Teaching every 6 years: national Research every 6 years: international Since 1988 Based on: self evaluation and visitation Students participate

6. Internal Quality Evaluation Research - facilities - output - role of researcher Teaching - courses, tests & exams - role of lecturer - facilities - output: quality & quantity

7. Researchers / Lecturers Quality Standards Faculty University of Groningen Dutch universities International

8. Researchers / Lecturers Policy some years ago Faculty/Department was autonomous In general: ‘it is not forbidden...’ Different level of awareness Process oriented Bottom up...

9. Researchers / Lecturers Policy now Faculty is responsible Executive Board is accountable General guidelines: top down... Room for differences Result oriented

10. Researchers / Lecturers Career differentiation Professionalization of - HRM itself - management - researchers / lecturers

11. Career Differentiation Research and teaching Research or teaching ‘Outside’ activities Supporting roles Go elsewhere

12. Professionalization HRM: content Recruitment & selection Career development interviews Assessment Training & coaching

13. Professionalization Management: content Competencies Conflict management ‘Breaking bad news’ interview

14. Professionalization Researchers / Lecturers: content Bachelor-Master / Graduate Schools Quality assurance Interdisciplinary focus Project management Presentation techniques Training for specific role / position

15. Specific role / position For example: training for new professors Two days Organization & management skills Position of professor Management of change Own targets Meeting peer group members

16. Professionalization Also in general Didactic techniques / didactics English language Cultural aspects of internationalization IT / Electronic learning environment Individual coaching

17. Professionalization Organization & structure (Personal) development plan: approved by superior Every faculty has its own HRM Faculty of Law: 250 fte, HRM 3 fte Faculty of Medicine: 1150 fte, HRM 8 fte

18. Professionalization Rector’s Office: 30 fte HRM policy & HRM 8 fte Administration 7 fte Career paths 8 fte Legal counsel 7 fte

19. Professionalization Budget: 2 % of personnel costs: M€ 260 = M€ 5.2

20. Not enough Professionalization Consequences for researchers and lecturers: No English courses No Research Master No tenure No promotion

21. University of Groningen English courses = students from abroad (Research) Master = (top) students Quality in teaching & research = funding Future as a research university