Download presentation
Presentation is loading. Please wait.
Published byAshlee Gaines Modified over 9 years ago
1
Patient Engagement with their GP Practice Leven & Beeford Medical Practice Terri Wardell – Business Manager
2
What is a Patient Participation Group? Patients working with a practice to: contribute to the continuous improvement of services; help improve communication between the practice and its patients; help patients to take more responsibility for their health
3
Based on Communication and Co-operation Patient participation groups work by building a relationship between the practice and its patients to break down barriers and share information. Patient participation groups can develop to influence wider NHS health issues – as Clinical Commissioning Groups are involved in the development of new services, PPG’s may be invited to feed in to wider consultations and service reviews.
4
Patient Participation Groups are not…. A forum for complaints Clear ground rules that the group sign up to help to ensure that group members do not use the group as a vehicle to resolve their own personal issues. A doctors’ fan club In order to be valuable, PPG’s must have the confidence to challenge the practice. A tool for other agenda’s *A tool for Implementation of the Governments or any individuals pre-determined agenda
5
Issues can be addressed by: Targeting groups of people not represented on the practice participation group to find out what they think Asking certain representatives to join the group for a short time or for a specific purpose; and Making sure that you try to contact a diverse range of people - to get the views of all types of people including; young, old, working, unemployed, ethnic minorities, people whose first spoken language isn’t English etc
6
What are the benefits? Good for patients because they will: have a better understanding and knowledge of the practice and its staff. be consulted about arrangements for their primary healthcare before decisions are made. be more responsible for and have a greater role in managing their own health. benefit from improved communications with staff. have a forum to suggest positive ideas and voice concerns e.g. appointment issues, parking problems
7
What’s Involved? Develop aims and objectives Attend (at least) 4 meetings a year Occasional canvassing of opinion with the wider community Taking in part in patient surveys and discuss results
8
We must make sure we monitor progress against objectives Publicise our successes Involve people Learn from other groups Expand activity (we do not want to become stale) Make sure we review our objectives regularly Continuing growth…..
9
NAPP – National Association of Patient Participation Website Useful resources available for members Support
10
To set the next meeting date All interested parties to sign the TOR First couple of meetings can be chaired by the Business Manager Future aspirations – Chair & Vice Chair Friends of Leven & Beeford Medical Practice
11
Any questions ?????????????
Similar presentations
© 2024 SlidePlayer.com. Inc.
All rights reserved.