1. Prepared by NIC-Rajnandgaon(CG)

2. Objective : Is to be able to build a smart report engine which will allow the poll to be managed via the SMS. Computerized tracking of the election process with the critically important objective of being able to take timely action in real time. It is an ‘Event based management system’ – from the time of dispatch till the time of deposition of election material after return of parties. polling parties are distributed in remote locations, so the challenge is to get the information timely Events can be of predetermined nature ( eg. polling party dispatched, arrived etc.) or of non-predetermined nature (eg. Incidents of violence). Both types of events need to trigger action on getting recorded into the system. Prepared by NIC-Rajnandgaon(CG)

3. Why sms ? SMS is a very easy and convenient technology that can be used for a wide range of applications. Although it has the widest reach of all the mobile technologies today. Incorporates Time delay option, i.e. the recipients phone being busy does not matter to the sender of SMSs. Prepared by NIC-Rajnandgaon(CG)

4. SMS Gateway Services from NIC makes it easy to stay connected with all mobile service operators. We have a wide range of mobile communication solutions including Web SMS and SMS API Interfaces. The SMS Gateway should be reliable, fast, cost effective and covers almost all operators in the India. Prepared by NIC-Rajnandgaon(CG)

5. Process of SMS based monitoring system Step 1:- Mobile Registration. RO (Returning officer) ARO (Assistant Returning officer) SO (Sector officer) and Assistant Sector Officer PO (Presiding officer) and Any one polling Officer of the polling party Step 2:- Send Events & Time based reports. Reports by Presiding Officer/polling Officer Reports by RO/ARO/SO (if PO does not carry mobile phone with them or Mobile Phone of PO, for some reasons beyond control, fails to send SMS) Prepared by NIC-Rajnandgaon(CG)

6. SMS format- SMS is designed in such a format that the message received by the system(sms gateway) through the sender(RO/ARO/SO/PO) could be automatically interpreted and updated into the database. Keyword –’ poll ’- ( All sms format will start with this keyword) (Note: first syntax ‘poll’ is case sensitive for sending SMS format) Example:- poll other part of the message. Prepared by NIC-Rajnandgaon(CG)

7. For RO Date of Registration- P-7 day SMS syntax- poll S01 01 001 RO 3 digit access code (Instruction : First 3 digits state code then space and put 2 digits District No. after that 3 digits AC No. where RO will Registered and after that specific the keyword RO,RO-Returning officer. if one RO caters more than one AC then he has to register different mobile numbers for different AC. And last 3 digit authentication code provided by district level.) Eg. poll S09 01 001 RO 856 For ARO Date of Registration- P-7 day poll S01 01 001 RO 3 digit access code (Instruction : First 3 digits state code then space and put 2 digits District No. after that 3 digits AC No. where RO will Registered and after that specific the keyword RO,RO-Returning officer. if one RO caters more than one AC then he has to register different mobile numbers for different AC. And last 3 digit authentication code provided by district level. ) Eg. poll S09 01 001 ARO 856 Step 1 : Mobile registration - SMS format Prepared by NIC-Rajnandgaon(CG)

8. For Registration of Sector Officer and Assistant Sector Officer Date of Registration- P-7 day SMS syntax- poll S01 01 001 001 SO 3 digit access code (Instruction : First 3 digits state code then space and put 2 digits District No. after that 3 digits AC No and Put Sector No. where SO will Registered and after that specific the keyword SO(Each Sector within an AC should be given a running serial number starting from 01).Please note there should not be more than 1 AC under a Sector. SO-Sector Officer and last 3 digit authentication code provided by district level.) Eg. poll S09 01 001 001 SO 856 Step 1 : Mobile registration - SMS format Prepared by NIC-Rajnandgaon(CG)

9. Step 1 : Mobile registration - SMS format For PO : Registration of Presiding Officer and any one Polling officer of all Polling Party Date of Registration- P-2/P-1 day SMS syntax poll S01 01 001 001 PO 3 digit access code (Instruction - First 3 digits state code then space and put 2 digits District No. after that 3 digits AC No and Put PS No. where PO will Registered and after that specific the keyword PO.(if it is an auxiliary polling station then it will be 3 digits followed by A or B; 001A for example) RR may arrange for special counter at DC for this registration or registration may be done from the counter where from polling materials will be distributed. RO’s representative at these counters will get the registration done by the Presiding officer and any one of the polling officers of each polling party. It means Presiding Officer/Polling Officers will register their mobile in presence of RO’s representative present at the counter and RO’s representative will also note down in a register the mobile numbers of the presiding officer and polling officer that have been registered against the assigned AC & Polling Station Nos. and last 3 digit authentication code provided by district level.) Eg. poll S09 01 001 001 PO 856 Prepared by NIC-Rajnandgaon(CG)

10. Pre poll- Safe arrival of polling party at polling station. Mock Poll and attendance of polling agents. Step 2:- Send Events & Time based reports. Information from the polling stations Prepared by NIC-Rajnandgaon(CG)

11. Step 2:- Send Events & Time based reports. Information from the polling stations During poll- poll started (Latest by 7:15 am) 9 am Report (Male,Female,Others)count. 11 am Report (Male,Female,Others)count. 1 pm Report (Male,Female,Others)count. 3 pm Report (Male,Female,Others)count. 5 pm Report (Male,Female,Others)count. Voters in queue at the closure of poll. Exception reports- poll Interrupted due to EVM Non-Functioning. poll interruption due to Law & Order problem. poll interruption due to other Problem. Problem resolved Prepared by NIC-Rajnandgaon(CG)

12. After poll- Final voter turnout. Safe arrival of polling party at Record Room after poll. Step 2:- Send Events & Time based reports. Information from the polling stations Prepared by NIC-Rajnandgaon(CG)

13. Roles Chief electoral officer Can monitor the whole sms poll monitoring system online. Can edit details of any polling station online if PO is getting any problem in sending sms. Returning officer Mobile registration through SMS. Will get an sms if there exist any problem in any polling station. Assistant returning officer Mobile registration through SMS. Will get an sms if there exist any problem in any polling station. Prepared by NIC-Rajnandgaon(CG)

14. Roles Sector officer Mobile registration through SMS. Can send sms on behalf of any polling station if PO is getting any problem in sending sms. Presiding officer Mobile registration through SMS Send Event and Information bases reports through SMS. Prepared by NIC-Rajnandgaon(CG)

15. Message to be sent on ‘9212357123’ – This is our virtual Destination number for receiving whole SMS which is used in poll day monitoring system. Prepared by NIC-Rajnandgaon(CG)

16. Reports by Presiding Officer/Polling Officer Predetermined nature Events Event Safe Arrival of Polling Party at Polling Station Date of Event P-2/P-1 Day Time of Event Immediately after reaching Polling Station SMS syntax poll SAP Remarks SAP- Polling Party Safely Arrived at the Polling station Event Mock Poll and attendance of polling agents Date of Event P-Day Time of Event Immediately after conduct of mock poll and before commencement of poll SMS syntax poll MP 04 RemarksMP-Mock Poll Conducted, Last 2 digits stand for no. of Polling agents present. As per the example polling agents of 4 contesting candidates are present. Prepared by NIC-Rajnandgaon(CG)

17. Reports by Presiding Officer/Polling Officer Predetermined nature Events Event Poll Started Date of Event P day Time of Event Latest by 7:15 am SMS syntaxpoll PS Remarks PS- Poll Started Event Report on 2 hourly (9AM) Date of Event P-Day Time of Event 9am SMS syntax poll 9AM male,female,other Eg poll 9AM 111,98,02 Prepared by NIC-Rajnandgaon(CG)

18. Reports by Presiding Officer/Polling Officer Predetermined nature Events Event Report on 2 hourly (11AM) Date of Event P day Time of Event 11am SMS syntax poll 11AM male,female,other Eg. poll 11AM 111,98,02 Event Report on 2 hourly (1PM) Date of Event P-Day Time of Event 1 pm SMS syntax poll 1PM male,female,other Remarks poll 1PM 111,98,02 Prepared by NIC-Rajnandgaon(CG)

19. Reports by Presiding Officer/Polling Officer Predetermined nature Events Event Report on 2 hourly (3PM) Date of Event P day Time of Event 3pm SMS syntaxpoll 3PM male,female,other Eg. poll 3PM 111,98,02 Event Report on 2 hourly(5PM) Date of Event P-Day Time of Event 5 pm SMS syntax poll 5PM male,female,other Eg. poll 5PM 111,98,02 Prepared by NIC-Rajnandgaon(CG)

20. Reports by Presiding Officer/Polling Officer Predetermined nature Events Event Voters in queue at the closure of poll Date of Event P day Time of Event Closure of poll(Latest by 5.15 PM(3.15 PM for ACs where poll is scheduled to close at 3 PM) SMS syntax poll Q 10 Remarks Q – Stands for Voters in queue at the schedule time for end of poll. 3 digits stand(s) for total number of voters in queue Event Final Voter Turnout Date of Event P-Day Time of Event After end of Poll and finalization of ballot paper Account in form 17C and before leaving polling station. SMS syntaxpoll VT male,female,other Eg. poll VT 454,381,002 Prepared by NIC-Rajnandgaon(CG)

21. Reports by Presiding Officer/Polling Officer Predetermined nature Events EventSafe arrival of Polling Party at RC after end of Poll Date of Event P day Time of Event Immediately after reaching RC SMS syntax poll SARC Remarks SARC – Stands for Safe arrival of Polling party at RC Reports by Presiding Officer/Polling Officer non-predetermined nature Events EventPoll Interrupted due to EVM Non-Functioning or. apprehension of such problem Date of Event P-Day Time of Event Immediately after such type of situation SMS syntax poll PROB EVM Remarks PROB- Problem, EVM- Problem of Electronic Voting. Machine. Prepared by NIC-Rajnandgaon(CG)

22. Reports by Presiding Officer/Polling Officer Non-predetermined nature Events EventPoll interrupted or apprehension of poll interruption. due to Law & Order problem Date of Event P day Time of Event Immediately after such type of situation arises SMS syntax poll PROB LW Remarks PROB- Problem, LW - Law & Order Problem. EventPoll Interrupted or there is a chance of poll interruption. due to other Problem Date of Event P-Day Time of Event Immediately after such type of situation arises SMS syntax poll PROB OTH Remarks PROB- Problem, OTH – Other Problem Prepared by NIC-Rajnandgaon(CG)

23. Reports by Presiding Officer/Polling Officer Non-predetermined nature Events Event Problem resolved Date of Event P day Time of Event Immediately after problem is solved and poll is resumed. in case SMS syntax poll PRES Remarks PRES means Problem resolved and poll resumed in case there is. interruption. Prepared by NIC-Rajnandgaon(CG)

24. If PO failed to send sms? Then Returning Officer/Assistant Returning Officer/Sector Officer can send SMS on behalf of that PO Prepared by NIC-Rajnandgaon(CG)

25. Poll Report by Returning Officer/Assistant Returning Officer/Sector Officer Sl. No. Event SMS syntax 1 Safe Arrival of Polling Party at Polling Station poll PS_NO SAP eg. poll 001 SAP 2 Mock Poll and attendance of polling agents poll PS_NO MP 04 eg. poll 001 MP 04 3 Poll Started poll PS_NO PS eg. poll 001 PS 4 Report on 2 hourly (9AM) poll PS_NO 9AM male,female,other eg. poll 001 9AM 111,98,02 5 Report on 2 hourly (11AM) poll PS_NO 11AM male,female,other eg. poll 001 11AM 111,98,02 Prepared by NIC-Rajnandgaon(CG)

26. Sl. No. EventSMS syntax 6 Report on 2 hourly (1PM) poll PS_NO 1PM male,female,other eg. poll 001 1PM 111,98,02 7 Report on 2 hourly (3PM) poll PS_NO 3PM male,female,other eg. poll 001 3PM 111,98,02 8 Report on 2 hourly(5PM) poll PS_NO 5PM male,female,other eg. poll 001 5PM 111,98,02 9 Voters in queue at the closure of poll poll PS_NO Q voters in Queue eg. poll 001 Q 10 10 Final Voter Turnout poll PS_NO VT male,female,other eg. poll 001 VT 454,381,002 Poll Report by Returning Officer/Assistant Returning Officer/Sector Officer Prepared by NIC-Rajnandgaon(CG)

27. Sl. No. EventSMS syntax 11 Safe arrival of Polling Party at RC after end of Poll. poll PS_NO SARC poll 001 SARC 12 Poll Interrupted due to EVM Non-Functioning or apprehension of such problem poll PS_NO PROB EVM poll 001 PROB EVM 13 Poll interrupted or apprehension of poll interruption due to Law & Order problem poll PS_NO PROB LW poll 001 PROB LW 14 Poll Interrupted or there is a chance of poll interruption for any other Problem poll PS_NO PROB OTH poll 001 PROB OTH 15Problem as mentioned in Sl. NO. 12,13,14 resolved poll PS_NO PRES poll 001 PRES Prepared by NIC-Rajnandgaon(CG)

28. This apart, there will be provision for reporting the above poll information from District, Sub- division end through website. This facility should be utilized in case SMS system fails both from Polling Station and Sector end. Prepared by NIC-Rajnandgaon(CG)

29. PRO/PO must carry their mobile Phone and charger. After registration of mobile numbers of Presiding Officers and any one Polling Officers of a Polling party, Subsequent reporting (like Safe Arrival, Mock Poll, Poll Start and so on) through SMS should be sent from one mobile only. There is no need of sending SMS from both the mobile numbers at a time. It may be noted that two mobile numbers for each polling station are registered taking note of redundancy. If for some reasons one mobile fails to send SMS then only the other mobile should be used. Each and every presiding Officer/Polling officer will register in a particular polling station, then those presiding officer can update record to the registered polling station. Automatic Automatic sending of SMSs to the persons who are not reporting within scheduled / expected time limits. Automatic sending of SMSs to police stations, magistrates etc. on receipt of reports of events like violence etc. from polling booths, sector officers etc. Prepared by NIC-Rajnandgaon(CG)

30. Training to Presiding officer How to send SMS. About the keyword ’poll’. About the different types of SMS formats. When to send SMS (each SMS has to be send on certain event or time). Where to send SMS (each SMS has to be send on a particular no. given by ECI of CEO office) What to do if getting problem in sending SMS. Importance of sending SMS accurately and timely. Prepared by NIC-Rajnandgaon(CG)

31. Thanks Prepared by NIC-Rajnandgaon(CG)